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Maureen Ennis
Why Feedback Rarely Does What It’s Meant To

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Why Feedback Rarely Does What It’s Meant To

Harvard Business Review - Marcus Buckingham and Ashley Goodall

Managers today are bombarded with calls to give feedback—constantly, directly, and critically. But it turns out that telling people what we think of their performance and how they can do better is not the best way to help them excel and, in fact, can hinder development. Research shows that, first, …

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