mattiaskindell

Passionate about engaging at the convergence of people, brands and technology. Work in digital but ride on mountains and train in a BOX. Fueled by curiosity and my two monsters.

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mattiaskindell
flipped into Commerce’lize
Report: Over Half Of Digital Commerce Projects Fail Annually
mediapost.com - Richard Whitman
Wunderman Thompson Commerce is out with a new study of industry commerce leaders. It found that over half of digital commerce projects fail …
May 12, 2019
mattiaskindell
flipped into on Marketing Design and Technology
Design Thinking Meets Customer Experience Management
cmo.com
Brands realize their job today is as much about customer experience management (CXM) as it is selling products or services. CXM—the orchestration and …
May 2, 2019
mattiaskindell
flipped into on Marketing Design and Technology
So what is it with UX, CX, EX and Service Design?
Medium - Priscila Avila
We felt almost fashionable when we first used one of these terms, and if you are in the design field, you’ve probably asked at some point, what is …
Jun 21, 2019
mattiaskindell
flipped into on Marketing Design and Technology
B2B Digital Transformation 2020
Forbes - Blake Morgan
The future of B2B customer experience can be summed up in two words: digital transformation. The move to digital has been a long time coming in the B2B space, and it has the power to completely change
Jun 14, 2019
mattiaskindell
flipped into Commerce’lize
Three key retail & ecommerce trends from Meeker's Internet Trends Report 2019 – Econsultancy
econsultancy.com - By Rebecca Sentance
Celebrated internet analyst Mary Meeker has just released her 2019 Internet Trends report: one of the most highly-anticipated annual reports into the …
Jun 13, 2019
mattiaskindell
flipped into on Marketing Design and Technology
A Map of Maps
jblanchard.com
There are many map-like design tools for CX & UX, which help us collaboratively uncover and align customer needs and business offerings, connect …
Jun 3, 2019