Manav Gupta

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Is there a 'leadership deficit'?

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Leadership

Six Principles for Developing Humility as a Leader

Whether we’re looking at business or politics, sports or entertainment, it’s clear we live in an era of self-celebration. Fame is equated with success, and being self-referential has become the norm. As a result we are encouraged to pump ourselves full of alarming self-confidence. Bluster and the …

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Nice or Tough: Which Approach Engages Employees Most?

It’s probably no news to most people who work that poor leaders produce disgruntled, unengaged employees. Our research also shows convincingly that great leaders do the opposite — that is, that they produce highly committed, engaged, and productive employees.<p>And the difference is cavernous — in a …

The Benefits of Negative Feedback

I recently gave a lunchtime “author’s talk” at Children’s Hospital in Boston and, although I thought the talk went well, somebody in the audience didn’t like it at all. On the evaluation form, the person in question wrote a single word in the comment box: <i>CONFUSING</i>.<p>Thank you, whoever you are. While …

Don’t Inflict Help, Provide It

A colleague of mine on the leadership coaching staff at Stanford had a student who was wrestling with an important personal issue. I knew a dean who was well-positioned to be of assistance, and I offered to put her in touch with my colleague. I emailed the two of them and felt good that I’d been …

Personal Branding for Introverts

I had just finished a talk at a leading technology company when an engineer approached me. “I liked your ideas about personal branding, and I can see how they’d work,” he told me. “But most of them aren’t for me — I’m an introvert. Is there anything I can do?” What he didn’t realize is that (like …

Why The Best Teams Might Be Temporary

When we think of high-performing teams, we often think of them as long-term allies—a band of brothers in the organizational world. It takes a while for teams to move through the traditional phases of <i>storming</i> and <i>norming</i> before they start to really perform. It’s logical, then, to assume that the …

Go Ahead: Ask Your Employees If They’re Happy

When was the last time you made the effort to see, <i>really</i> see, what the people you work with are thinking and how they’re feeling about their jobs? With Gallup’s latest State of the American Workplace survey showing that 70% of U.S. employees are not engaged at work, it seems that the majority of …

The Rise of Compassionate Management (Finally)

Don’t look now, but all of a sudden the topic of compassionate management is becoming trendy.<p>A growing number of business conferences are focusing in on the topic of compassion at work. There’s the International Working Group on Compassionate Organizations. There’s the Changing Culture in the …

How Should Your Leaders Behave?

Anyone with responsibility for the performance of a large organization knows the value of effective leaders. Most of us are more than happy to invest in developing them. But even a cursory review of the management literature shows that there’s no consensus on how to do that. When fast growth …

The Social Employee: The Secret Sauce That Cisco, Southwest Airlines, And Adobe Use To Win

Thanks to social media, businesses are more transparent than ever. In a conversation with one of the authors of the new book, The Social Employee, Fast Company contributor David Brier discuss how companies can leverage this idea to empower employees as brand ambassadors.<p>“What if your employees …