Maureen Allen

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Master Class: America's Top CEOs On The Secrets Of Motivating Employees

As chief executive officers of one of the best performing small public companies in the country, Annie’s CEO John Foraker has got his hands full. As the natural foods market expands dramatically, competition is closing in from 360 degrees, and in its 19 months as a public company Annie’s has …

The 5 Golden Rules to Motivate Customer Service Teams

Customer-focused organization with massive customer loyalty realize that it’s their customer service team members that matter most in delivering the …

Is Walmart's request of associates to help provide Thanksgiving dinner for co-workers proof of low wages?

CLEVELAND, Ohio -- The storage containers are attractively displayed at the Walmart on Atlantic Boulevard in Canton. The bins are lined up in …

Amazon workers face 'increased risk of mental illness'

<b>A BBC investigation into a UK-based Amazon warehouse has found conditions that a stress expert said could cause "mental and physical illness".</b><p>Prof Michael Marmot was shown secret filming of night shifts involving up to 11 miles of walking - where an undercover worker was expected to collect orders …

Worse than Wal-Mart: Amazon’s sick brutality and secret history of ruthlessly intimidating workers

<b>(Reuters/Shannon Stapleton)</b><p>You might find your Prime membership morally indefensible after reading these stories about worker mistreatment<p>Simon Head<p>February 23, 2014 11:59am (UTC)<p>Excerpted from “Mindless: Why Smarter Machines Are Making Dumber Humans”<p>When I first did research on Walmart’s workplace …

Zappos is going holacratic: no job titles, no managers, no hierarchy

Zappos is known for its zany corporate culture. The company’s Q4 “All Hands” meeting in November was aptly-themed “Gone Wild”: one female employee voluntarily climbed into a case filled with tarantulas to win a $250 gift card. The event opened with a <i>Lion King</i> performance put on by employees at the …

The Workplace