Mattias Hagman

275 Added | 2 Magazines | 3 Likes | 1 Following | 82 Followers | @mahag1 | On how to grow sales with customer relations

The Customer Retention Cycle: A 3-Step Strategy to Retain More Customers

By Jon<p>In Tips for Business Owners<p>4<p>When helping clients build their customer retention strategy, one of the first points we try to make clear is that …

My Smoothie Shop Love Story: How Loyalty Can Turn Into Advocacy

By Jill Wahlen<p>In Tips for Business Owners<p>0<p>Utilizing a loyalty program is a great way to grow your client database and bring customers back, but it’s …

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GIF Animations

11 Loyalty-Driving Tactics for Better B2B Customer Retention

Customer loyalty in B2B is a tricky beast.<p>What comes to mind when customer loyalty is mentioned? Points, stamp cards, promos, exclusives, tiers.<p>Rings …

Customer Experience

Customer Service Expert: Why Offline Retail Has Better Data Than Online Retail

Healey Cypher, Founder and CEO of Oak Labs, shares why we should be thinking about the physical store as an e-commerce site

Retail

4 customer retention strategies for e-commerce SMEs

Back in the days of old, customer retention strategies weren’t needed as much as today. People were more loyal. They’d stick with businesses nearby, …

Customer Experience

80% Of Consumers Are Willing To Share Basic Info For Better Experiences

On a global scale, consumers appear less concerned about their data privacy than they were a year ago, with 42% expressing worry in 2015, compared to …

Trends

How to Grow Revenue 130% Using This Customer Retention Process

Six years ago I founded a SaaS business (Software as a Service).<p>Back then, every effort went into <b>winning the first customer</b>, then the second and so …

Customer Experience

7 Things That Influence Every Sales Email Strategy

You must evaluate these seven factors in order to create a highly effective inside sales strategy for your organization<p>Writing a successful sales email requires a careful consideration of options and variables, rather than a one-size-fits all approach. No matter who your audience is, or what you're …

Four Steps to Increasing Customer Retention and Loyalty With Social Media

Brands send 23 promotional messages on social media for every one response they give to their audience. Yet, consumers often want to have a dialog on …

Three Significant Ways Email Improves In-Store Experience

With the holidays right around the corner, email can be the way to bring a stronger differentiation to your store experience. Many shoppers are …

The 30 Elements of Consumer Value: A Hierarchy

When customers evaluate a product or service, they weigh its perceived value against the asking price. Marketers have generally focused much of their time and energy on managing the price side of that equation, since raising prices can immediately boost profits. But that’s the easy part: Pricing …

Infographic: The path to customer retention

Customer retention is vital for businesses to remain successful and profitable - according to Gartner, 80% of your future profits will come from 20% …

Customer Experience

Best Practices for Real-Time Personalization

Today's customers want more than anonymous, one-size-fits-all transactions. They expect you to provide experiences relevant to their situation, needs …

Beyond Customer Loyalty Programs: 7 Ways To Build Lasting Relationships

Business is about building lasting relationships, not bribery. So what does this mean for the future of customer service?<p>Businesses talk a lot about customer loyalty. It makes sense: A person you can count on to buy from you again and again is more valuable than one who disappears after the first …

The Tech Revolution Is Coming to a Restaurant Near You

This post will make you hungry. There are apps for that.<p>Most consumer industries have long embraced digital, spurred by Amazon’s entry into nearly every retail category. Restaurants, however, have been slower in their adoption rate. This is in part because technology solutions aren’t as obvious …

5 Steps to Improve Customer Retention

Customer retention is undervalued. I’m not the first person to say this, and I certainly won’t be the last, but sadly many businesses aren’t taking …

Making Digital Marketing Strategy Work

Three fundamental principles are at the core of successful digital marketing campaigns.

Business School

Pricing Psychology: 10 Timeless Strategies to Increase Sales

Pricing can be challenging, complex, and offers no shortcuts. This reality makes “winging it” an enticing option when you don’t know where to …

Customers

The New Kind of Customer Loyalty Your Company Needs

Image via UnsplashIt has been predicted that by 2020, price and product will no longer represent a brand’s biggest advantage for standing out in a …

Customer Experience

Save Time, Money & Mistakes with Digital Signature Waivers

By Mindy<p>In Blog<p>0<p>In a world of frequent lawsuits, businesses have to vigilantly assess any dangers in their establishment and determine a way to avoid …

Personal Finance

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ISPs

Customer Loyalty In Today's Modern Retail World

Customer loyalty isn’t what it used to be. In fact, research company Access Development reported that 79% of customers would take their business to a competitor within a week of experiencing poor customer service, while the estimated cost of customers switching their choice of businesses due to …

Customer Experience

The 1 Thing You Must Do To Win Loyal Customers

What Email List Growth Looks Like in 2016: 5 Takeaways for Marketers [New Data]

Check out this comprehensive new report from Privy around email list growth trends and …

"We Know Who You Are" Is a Profitable Pitch

Despite privacy concerns, businesses can benefit from including personalized information about potential customers in their email advertising appeals.

Customers

12 hidden beach paradise that Balinese would never tell you

Have you ever heard of a hidden beach in Bali with black sand, or one so exclusive you can find the rich and famous?

17 unbeatable ideas to reduce churn rate

Preventing churn is key to improving revenueFor subscription-based businesses like SaaS companies, churn rate is a crucial metric that determines …

Customer Experience

Timberland creates its first digitally connected store

Timberland is trying to merge online and offline shopping with its first digitally connected store, equipped with tablets that customers can use to …

Jayex Technology Reviews - London

Jayex Technology<p>Rating<p>The Jayex TV screen works very well, we frequently add new videos, posters and Powerpoint material with no problems. On the odd …

England