Digital Business Stories

By Mads Pedersen | Stories about brands, tech, marketing, and other things digital

Adobe and Microsoft expand partnership with Adobe Experience Manager and Dynamics 365 integration

Adobe and Microsoft expanded their continuing partnership today when they announced that they are making it easy to share data between Adobe Experience Manager, a website marketing tool and Dynamics 365, Microsoft’s CRM tool.<p>For a sales person that means seeing the latest sales activity and …

Microsoft

Watch CNBC's Andrew Ross Sorkin interview a lifelike robot named Sophia

CNBC's Andrew Ross Sorkin interviews Sophia, a humanoid robot, about the future of artificial intelligence at a Future Investment Institute panel in …

Robots

Walmart tests shelf-scanning robots in 50-plus stores

You may have seen stores deploy shelf-scanning robots before, but they're about to get one of their largest real-world tests to date. Walmart is expanding a shelf-scanning robot trial run to 50 additional stores, including some in its home state of Arkansas. Machines from Bossa Nova Robotics will …

Robots

We Compare All Brand Experiences to Just a Few Brands

Have you noticed the same handful of businesses lead every brand ranking, are mentioned repeatedly at conferences, and are consistently referenced in …

McDonald's

Sundar Pichai says the future of Google is AI

‘We feel huge responsibility’ to get information right<p>Unbeknownst to me, at the very moment on Monday morning when I was asking Google CEO Sundar Pichai about the biggest ethical concern for AI today, Google's algorithms were promoting misinformation about the Las Vegas shooting.<p>I was asking in the …

Google

Instagram Has a New Shopping Feature. Here are the Important Takeaways

Capture the Instagram audience by adding a shopping feature to your business account.<p>Instagram Shopping is still in the early stages, but it presents an interesting opportunity for retailers: The ability to tag products within posts on the platform. Right now, it's still restricted to US-based …

Instagram

5G isn’t just faster, it will open up a whole new world

The transition from 3G to 4G went largely unnoticed by the average consumer, but the coming shift to 5G will be very different. It was clear at Mobile World Congress Americas earlier this month that after years of talk, major US wireless carriers are going all-in on 5G. Verizon is solving …

Mobile World Congress

Spotlight on CX: Brian Solis, Altimeter Group

<i>In our latest series of interviews we’ve set out to truly understand customer experience, to establish where it is now, and find out where it will go</i> …

Customer Experience

Weibo Alienates its Users with a Baffling Decision

The social network closes the doors to its ecosystem by claiming ownership of its user-created content.<p>Chinese social network <b>Weibo</b> (NASDAQ:WB) …

Social Media

Microsoft and Facebook complete 4,000-mile ‘Marea’ undersea cable

The first undersea transatlantic cable was completed in 1858, allowing communication between America and Great Britain with those newfangled …

Polite chatbots lead to better engagement

About a year ago, we published our first data insights report at Dashbot after having processed 30 million messages. A year later, we’ve processed over 10.5 billion messages and have more insights to share.<p>We like to show what the most common messages into chatbots are, and we also wanted to share …

Chatbots

A celebrity listing crashes Japanese exchange's party

TOKYO (Reuters) - On Japan's newest exchange, fame can pay off. That may not be so great for investors though.<p>Last month, Hikaru, a Japanese YouTube star so famous he can go by a single stage name, listed himself on Valu, a platform for people to raise money, often for personal projects or …

This huge Kindle promotion with Alibaba shows Amazon’s shrinking ambition in China

Amazon at one time thought it could really compete with Alibaba. No longer.<p>There was a time when Amazon thought it could be a real e-commerce competitor to Alibaba in China. That time appears to be over.<p>The latest sign: Amazon is running a giant Kindle promotion across Alibaba’s shopping sites in …

China

Danish startup teams up with the world's largest defence contractor to develop anti-drone technology

The rapid adoption of private drones presents new security challenges, especially for critical infrastructure. On August 7, Sweden's busiest airport, Arlanda, was forced to halt all air traffic for an hour during the afternoon due to an unidentified drone entering the air space. According to the US …

Drones

How to Use Marketing Attribution to Take Your Business to the Next Level

Marketing attribution is important because it makes the marketing realm a bit less complex and easier to work with.With so many choices, channels, …

Analytics

It's Not About Just the Experience, It's the Journey -- With Analytics

Thanks to dramatic new algorithms, you're about to learn a whole lot more about your customer's actions and preferences.<p>Today's businesses want to create exceptional customer experiences. They mine big data to get a good sense of direction. Yet while this effort produces plenty of statistics, it …

Customer Experience

Apple Scales Back Its Ambitions for a Self-Driving Car

SAN FRANCISCO — As new employees were brought into Apple’s secret effort to create a self-driving car a few years ago, managers told them that they were working on the company’s next big thing: A product that would take on Detroit and disrupt the automobile industry.<p>These days, Apple’s automotive …

Transportation

Facebook Messenger's AI powered virtual personal assistant M has arrived in the UK

Facebook is offering users of its Messenger chat app a helping hand with a personal assistant powered by AI.<p>M is the social network's virtual …

Chatbots

Free: A Crash Course in Design Thinking from Stanford’s Design School

If you ask a few of today's youngsters what they want to do when they grow up, the word "design" will almost certainly come up more than once. Ask …

Design Thinking

5 Fresh Examples of Customer Experience Innovation

Serena Williams is a fiercely competitive tennis champion. Her record is 39 Grand Slam titles. She shows an ability to serve aces at critical moments — a tennis serve the opponent doesn’t touch. She’s known for her aggressive play, a “high risk” style balanced in part by her serve, the greatest in …

Customer Service

Adobe and Stanford just taught AI to edit videos — with impressive results

Just one minute of video typically takes several hours of editing — but Stanford and Adobe researchers have developed an artificial intelligence (AI) …

MIT and Google researchers have made AI that can link sound, sight, and text to understand the world

If we ever want future robots to do our bidding, they’ll have to understand the world around them in a complete way—if a robot hears a barking noise, what’s making it? What does a dog look like, and what do dogs need?<p>AI research has typically treated the ability to recognize images, identify …

Google is closer than ever to a quantum computing breakthrough

Google is maintaining its edge in the world of quantum computing.<p>Its 20-qubit processor is currently undergoing tests, and the company appears to be on schedule to have its working 49-qubit chip ready by the end of 2017 as promised. Until it began trialing the 20-qubit chip, Google’s most powerful …

Quantum Mechanics

Chatbox UX: Crafting a Valuable Conversation

All chatbots are not created equal. What separates a good chatbot from a bad one? A good chatbot helps users accomplish something more efficiently. A …

Chatbots

Microsoft’s new internal video hub, Microsoft Stream, is now generally available

Microsoft Stream, a video service that helps companies organize those boring training videos for their employees, is now generally available, the …

A Facebook AI Unexpectedly Created Its Own Unique Language

The Future of Language<p>A recent Facebook report on the way chatbots converse with each other has given the world a glimpse into the future of language.<p>…

20 Sleek Material Design Frameworks For Web Designers

Join the<b> Material design trend</b> by using one of these 20 sleek <b>Material design frameworks</b> to build your websites on!Nowadays, the popularity of …

UI Design

Alphabet Just Sold Two Companies to a CEO Who Wants to Speed up the Singularity

Surprise Acquisition<p>This week, Japanese electronics and robotics giant SoftBank, the company behind the Pepper robot, announced its acquisition of …

CMOs are the next generation of CEOs — here's why

<i>Getty Images</i><p><i>By Sameer Kazi, CEO, Cheetah Digital</i><p>Just a few years ago, the idea of a marketer becoming CEO was pie-in-the-sky thinking. Today the jump is real. Dick’s Sporting Goods recently promoted CMO Lauren Hobart to company president, Kevin Hochman leapt from CMO to president at KFC, and former …

Dick's Sporting Goods