Mackson WakamaPERSONAL FINANCE MANAGEMENT: How banks should use personalized services to increase customer satisfaction and compete with fintechsverified_publisherBusiness Insider - Shelagh DolanIt's no longer enough for banks to offer customers a sleek mobile banking app; in fact, they expect it. And with emerging fintechs continuously creeping in on incumbents' marketshare, legacy banks must work to provide additional tools that will keep users engaged in-app — and prevent their eyes from …
Mackson WakamaFinancial Institutions Need Digital Banking Solutions, Not Branchesthefinancialbrand.comAs banks and credit unions around the world retool their branch experience for the digital age, many are pouring more tech into their …
Mackson WakamaWhat is WhatsApp Banking and how does it work? - Digniteddignited.com - Kikonyogo Douglas AlbertWhile social media is taken for gossip in one part of a continent, it is a banking tool in another. WhatsApp is evolving from just a mere chit chat …
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Mackson WakamaIs Digital Banking Henry Ford's Faster Horse?Forbes - Tom GroenfeldtThis year's the Digital Banking Report from Jim Marous is a record-setting 106 pages based on a crowd-sourced panel of 100+ financial services influencers combined with the results from a global research study of financial institutions. It identifies the key trends and strategies that will have the …
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