Luying Zheng

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Why You Should Let Your Employees Nap at Work

5 min read<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Sleeping on the job may still be frowned upon as a sign of laziness, but in recent years, many progressive companies have begun to encourage employees to take mid-day naps to recharge.<p>Marketing-software company, HubSpot has a …

Sleep

What New Team Leaders Should Do First

Getting people to work together isn’t easy, and unfortunately many leaders skip over the basics of team building in a rush to start achieving goals. But your actions in the first few weeks and months can have a major impact on whether your team ultimately delivers results. What steps should you …

A Culture Of Customer Service Excellence Starts With Consulting Your Employees

Too many customer service excellence and customer-centricity culture initiatives end up feeling to employees like they’ve been arbitrarily imposed from on high, by the CEO and her hand-picked consultants.<p>On the one hand, a commitment to increasing your corporate customer-centricity has to start …

How To Be A Great Manager That Employees Want To Work With

I recently spoke to Jill Geisler, who is the author of <i>Work Happy: What Great Bosses Know</i>. Her companion “Great Bosses” podcasts on iTunesU have been downloaded 8 million times – and counting. Jill heads the leadership and management faculty of the Poynter Institute. She teaches, writes and consults …