Leon Van Onselen

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The Ripple Effects You Create as a Manager

Each one of us holds a set of beliefs and attitudes — a mindset — that determines how we interpret and respond to situations. That mindset shapes how we interact with others, and therefore it also affects the people we work with — in ways both subtle and profound. A person with a distrustful …

Leadership Is More than Interpersonal Skills

Most of the 89,000 leadership books offered on Amazon.com focus on traditional interpersonal leadership: the relationships between leaders and followers. Interpersonal leadership sets up an expectation that leaders must be in dialog or at least in view of their followers. Yet this style of …

We don't need no business leaders

In business we talk about leadership all the time. How to keep a team connected, how to build a company culture, how to structure a hierarchy. But …

Employment

Your Optimism Might Be Stifling Your Team

I admit that I’m prone to an optimistic outlook, a belief that most problems can be tackled with hard work and the right mindset. I’ve read the research that indicates that positive thinkers tend to do better in school, work and life. Perhaps I even assumed that optimism was infectious and that …

Standard Operating Procedures Can Make You More Flexible

Most people think standard operating procedures are a strait jacket that limits their flexibility. Yet in our increasingly complex world of work, with so many possible decisions and steps, clever use of standards can liberate. They can actually make it easier to tailor customer experiences at low …

How to Influence People with Your Ideas

One of my young clients, let’s call her Julie, is on a mission. Julie has an idea, one that has been gestating in her mind for quite some time, but now she realizes that for her idea to have any impact at all she will have to “go public” with it. Julie believes there are countless intelligent, …

Overcome the Complexity Within You

Although it doesn’t show up explicitly in any personality test, some people seem to be more prone to creating complexity than others. Instead of cutting to the heart of an issue, they tangle it further; rather than narrowing down projects, they allow the scope to keep expanding; and instead of …