Chris Lawson

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21 Business Books Worth Reading at Least Once a Year

The right expert advice at the right time can often offer you a shortcut to success. Here are 21 books capable of doing exactly that.<p>As the saying goes: "Leaders must be readers." But, let's face it, you can also waste a lot of time reading the wrong books that don't offer the value you're looking …

The 1 Simple Way to Instantly Increase Your Visibility on LinkedIn

Here's an easy way to increase the visibility and social media appeal of the content you're publishing on LinkedIn.<p>In today's online landscape, the best headlines and summary text rule the day.<p>You have mere moments to catch someone's attention before he or she scrolls right by without a second …

Even as an adult, learning a second language changes your brain

Conventional wisdom suggests it may well be easier to learn a second language as a child than as an adult. But for adults who do take the linguistic leap, what sort of factors influence how well they acquire another tongue?<p>In a new study published this week by the Proceedings of the National …

Neuroscience

5 Things the World’s Greatest Achievers All Have in Common

Something that has always fascinated me is what separates the world’s greatest achievers from everyone else in the world. What do they know that we …

10 Simple Strategies for Outstanding Customer Service

I remember very clearly the first time I really understood the importance of customer service.<p>We were still a young company when floods hit Chicago back in 2010. All of our teams stayed busy, but my employees were especially concerned about an elderly client.<p>The torrential rains had completely …

The Simple Brain Trick That Will Transform Your Memory

Where apps and calendar reminders fail, this method has been proven to help you remember all those little things.<p>If you use alerts on your phone or sticky notes on your desk to remind yourself to complete a task, researchers have found an easier, more effective way to trigger your memory . . . and …

10 Ways to Make a Great First Impression, According to a Harvard Psychologist

Amy Cuddy says people answer one question when they first meet you -- and that answer lays the foundation for a business relationship.<p>Say you meet a new potential customer, a potential employer, or anyone with whom you want to establish a business relationship.<p>Which matters more:<p>Showing that you're …

Self-improvement

Salesforce CEO Marc Benioff and 500 of his employees use this simple technique to reduce stress

At Salesforce, CEO Marc Benioff runs a company that employs 22,000 people and will do $8.3 billion in revenue this year. Business Insider's Matt Rosoff asked him what he does to deal with the stress of his job, and the answer was surprisingly simple: "mindfulness."<p>"I have a mindfulness practice, …

Mindfulness

65 Things Great Leaders Do Daily to Engage Their Teams

Engaging staff is a daily affair and if you adopt these habits it will help boost morale, motivation, and engagement.<p>Employee engagement should be every leaders number one priority because when you have an engaged, highly motivated team then everything becomes that much easier and it helps to …

Employee Engagement

How the Brain Makes and Breaks Habits

<i>Summary: Researchers report they have identified a neural pathway involved in switching between habitual behavior and deliberate decision</i> …

Neuroscience

How to Trick Your Brain Into Conquering Fear, According to This Top Harvard Professor

Fear can sideline a person's dream of professional success. Tweak your body language and boost your authentic presence to feel more confident.<p>Social psychologist, Harvard Professor, author and public speaker Amy Cuddy delivered a phenomenally popular TED Talk in 2012, sharing how clear, nonverbal …

Body Language

8 Easy Ways to Kill Bad Habits, According to Research

Bad habits; we all got’em. You know what they are. You know you should stop. But… it’s hard. In fact, sometimes you feel downright powerless. And …

91 Leading Social Networks Worldwide

“Beyond Facebook: 74 Popular Social Networks Worldwide” is our list from 2011 of the leading social media sites. But much has changed since then, …

Facebook

Interactive projection mapping

YouTube

Exhibition Sales Success: The Right Selling Arguments

Exhibition sales success depends on a variety of factors. Skilled sales staff, deep customer knowledge and supporting technology are considered as …

Selling

Stop messing up your SEO and do these things instead

The days of using underhand tactics like hidden text and keyword stuffed title tags to influence search rankings may be rapidly retreating into the mists of time, but as much as search engine optimisation (SEO) is coming to reflect time-honoured good marketing practices, there is still a …

Mobile

The Day Is Coming When Customer Service Will Be Run by Chatbots

Facebook has a master plan. Don't worry, it does not involve the Terminator.<p>Facebook has almost two billion active users. At a developer conference today, the company announced plans to connect even more, and Mark Zuckerberg hinted at a near-future scenario where A.I.-controlled bots will answer …

Chatbots

Snapchat Now Beats Instagram Among Teen Users

Snapchat has surpassed Instagram as the social media bae of choice among teenagers, according to a study done by Piper Jaffray.<p>In the semi-annual …

How To Get Social Media Traffic To Your Online Store in 7 Days

Starting an eCommerce business can take time.<p>You have to get a product idea, validate it, make a website, test the website and then you can think of …

The four building blocks of change

Four key actions influence employee mind-sets and behavior. Here’s why they matter.<p><b>Large-scale organizational change</b> has always been difficult, and …

Management

7 Tiny Habits That Lead to Huge Results

These things added up over long periods of time can have a tremendous impact on who you are.<p>The way I think about personal development and designing the life I want to live is very similar to the way I think about investing.<p>Imagine that every choice you make in life is associated to a "bucket." …

Productivity

4 Simple Ways to Become an Instagram Influencer

Brands have the ability to turn effective social media strategy into profits, which is why it is important to understand how to leverage Instagram's algorithm update.<p>Anyone can be on social media. You have to be doing the right things in order to generate an authentic and growing following. That …

Logo systems: the future of logo design?

Technology has changed the landscape of the design industry drastically over the past 30 years, but the theory and approach to logo design has …

Graphic Design
Ogilvy & Mather

The Customer Experience Performance Gap

There are many challenges facing the customer service industry. The most pressing is that for many brands customer service is not a business priority.<p>In 2014 Gartner predicted that by 2016 89% of brands would compete mainly on customer experience, versus 36% four years ago. It’s 2016! Today brands …

Customer Experience

11 Absolute Truths of Social Media Marketing

Break these rules and you could lose followers and credibility and hurt your business.<p>As an experienced digital marketer, you already know about the importance of social media marketing. However, even some of the most hardened online marketers are prone to making mistakes on social media every now …

Can’t Program? Now There’s A WYSIWYG For Designing With Code

A new tool from Framer makes it easy to design with JavaScript–even if you don’t know a lick of code.<p>Gone are the days when designers did all their UI/UX concepts in Photoshop. Now, they’re being called on to code their mockups.<p>But how do you introduce designers to code if they’ve never programmed …

How One Man Found Inner F*cking Peace Creating Profanity-Filled Guided Meditations

Jason Headley, creator of “F*ck That: An Honest Meditation,” tells Co.Create about turning a private joke into a video, app, and now a book.<p>The same thing happens every time I meditate, and I don’t mean total spiritual enlightenment. Instead, random thoughts drift in and out of my head unbidden, …

Meditation

9 Vital Customer Analytics Every Manager Should Know

To succeed and grow, a business needs to be able to acquire, retain, satisfy and engage their customers effectively. Customer analytics are vital for assessing how well your business does this. Let’s look at some of the key customer analytics in use today.<p><b>Customer satisfaction analysis</b><p>Customers who …

Customer Experience

38 Startup Pitch Decks From Companies That Changed The World

To celebrate the launch of my book The Art of Startup Fundraising, I thought it would be interesting to put together a blog post with a good amount …

Venture Capital