Library Lost & Found

By kzookev | Library Leadership

Meetings Would Go Faster If People Took the Time to Listen

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, …

Management

How to Improve the Engagement and Retention of Young Hourly Workers

What would you do if the majority of your entry-level, hourly workforce was planning to leave in less than a year? More than half of the 1,200 young people working in entry-level jobs we surveyed said that was their plan — and less than a quarter felt highly satisfied with their job. That’s …

The Workplace

Great Corporate Strategies Thrive on the Right Amount of Tension

After expending considerable effort on formulating a strategy, most executives would like to see their company’s strategic plans fully executed. Deviations from the strategic plan are often assumed to be detrimental to corporate performance. However, compliance with the strategy doesn’t necessarily …

Clayton Christensen

Can You Be a Great Leader Without Technical Expertise?

There is a broad assumption in society and in education that the skills you need to be a leader are more or less transferable. If you can inspire and motivate people in one arena, you should be able to apply those skills to do the same in another venue.<p>But recent research is rightly challenging …

Leadership

Fountas and Pinnell Say Librarians Should Guide Readers by Interest, Not Level

Our recent article on reading levels and the dangers of using strictly prescribed leveling systems in libraries for young readers sparked much …

Teaching

How to Nourish Your Team’s Creativity

CEOs in a recent poll agreed that creativity is the most important skill a leader can have. What seems less clear is how to actually cultivate it. Every leader is hoping for that next great idea, yet many executives still treat creative thinking as antithetical to productivity and control. Indeed, …

Creativity

What to Do When Work Stress (Literally) Makes You Sick

Alyson was 35 when she had a stroke.<p>The ambitious attorney awoke one morning unable to move, the left side of her body paralyzed. She was due in court later that day, so before calling for help, she reached for her phone and dialed her assistant.<p>The stroke was the match in the powder barrel. For …

Wellness

5 Non-Confrontational Ways Leaders Keep Their Followers Accountable

Keeping your team accountable without being overbearing can be hard; it doesn't have to be, though.<p>I make an amazing peanut butter and jelly sandwich.<p>Seriously.<p>It's out of this world.<p>When I teach people my technique, they usually thank me and go on their way, rejoicing. However, there are always a …

To Be More Creative, Schedule Your Breaks

Imagine that on a Friday afternoon, before leaving work to start your weekend, you are asked to solve two problems that require creative thinking. Do you:<p>Spend the first half of your time attempting the first problem and the second half of your time attempting the second<br>• Alternate between the two …

Creativity

Research: For Better Brainstorming, Tell an Embarrassing Story

It was Alex Osborn, a 1960s advertising executive, who coined the term brainstorming. He passionately believed in the ability of teams to generate brilliant ideas, provided they follow four rules: members should share any idea that came to mind, build on the ideas of others, avoid criticism, and, …

Creativity

How to Regain the Lost Art of Reflection

A famous but possibly apocryphal tale about Albert Einstein is that he dreamed up the theory of relativity when riding his bicycle. Warren Buffett is on record as saying that he reads for six hours per day and has very few scheduled meetings. Both of these examples stand in stark contrast to the …

Pedagogy

Bruce Springsteen, Artful Leadership, and What Rock Star Bosses Do

There is a special kind of boss. The one who fills up every room with their big ego and even bigger heart. Who voices the hard truths without making you lose hope, and makes you work harder and feel lighter for it. We often call such bosses “rock stars,” to underscore their popular appeal. Some …

Leadership

Netflix Culture Deck

8 Things We Hate About IT

You may think that <i>hate</i> is too strong of a word for feelings toward a corporate department. I don’t. Yesterday, I was interviewing an executive on his perceptions of IT and he couldn’t spit his frustration out fast enough. He said, “In the quest of getting things organized, they are introducing a …

Brutal

Most Americans – especially Millennials – say libraries can help them find reliable, trustworthy information

Many Americans say they'd benefit from help in finding trustworthy information online, and about eight-in-ten adults say public libraries can help.

Bill & Melinda Gates Foundation

How to Spark Creativity When You’re in a Rut

Remember your first day at work? You were excited. There were new people to meet, new skills to be learned, new processes or products to understand.<p>If you are like most people, something else was different then — you. When you weren’t sure or didn’t understand, you asked questions, persistently. …

Creativity

Responding to Feedback You Disagree With

Maybe it’s your performance review. Or a 360-degree feedback report. Or (unsolicited) advice from a colleague. Maybe you got a dressing-down from an angry client. Or overheard the nickname your team has for you. Whatever it was, it was wrong. Off-base. Unfair. They don’t understand the situation. …

Harvard

9 fresh ways to start a conversation with anyone at work

You can be extroverted or introverted or somewhere in the middle, but no matter where you fall on the personality spectrum, there’ll be times when …

Careers

We See You, Fake Service Dog Owners

You're ruining it for people who actually need them.<p>I get it: You want to fly with your dog. You want to overrule your landlord's anti-pet policy, and it would be nice to bring your fur-baby into a restaurant with you. I have a dog too, and I certainly don't want her flying in the belly of a plane, …

Emotions

#8 Key Reasons Why Every CEO Must Have a Coach

A coach reveals your blind spots to you. Let's face it! All of us have blind spots, including the CEO<p>You're reading Entrepreneur India, an international franchise of Entrepreneur Media.<p>All great performers have a coach. Look around – professional athletes, public figures, musicians and leaders. To …

To Motivate Employees, Show Them How They’re Helping Customers

Think back to your first day on the job. If you’re like most people, you felt excited and were eager to get down to work. But, based on the results of field research I recently conducted, I am willing to guess that just a few months later that excitement dissipated and you began to feel …

Wharton School

The Busier You Are, the More You Need Quiet Time

In a recent interview with Vox’s Ezra Klein, journalist and author Ta-Nehisi Coates argued that serious thinkers and writers should get off Twitter.<p>It wasn’t a critique of the 140-character medium or even the quality of the social media discourse in the age of fake news.<p>It was a call to get beyond …

Ta-Nehisi Coates

Become a Better Listener by Taking Notes

Team dynamics can make or break a meeting. Have you ever been in a meeting where people interrupt each other, introduce new ideas when they should be building on the conversation, and repeat someone else’s point just to be heard? These communication issues waste time and energy, and usually lead to …

Management

Why bad leaders think they are good leaders

Actor Steve Carell and actress Jenna Fischer attend a panel discussion for The Office in Beverly Hills. Frederick M. Brown/Getty Images<p>Ask people “Do …

Leadership

Help Employees Create Knowledge — Not Just Share It

Many leaders see organizational learning simply as sharing existing knowledge. This isn’t surprising given that this is the primary focus of educational institutions, training programs, and leadership development courses. It’s the “sage on the stage” model, in which an expert shares what they know …

Management

Having Work Friends Can Be Tricky, but It’s Worth It

<b></b>How often have you had the following conversation at work?<p><i>How are you?</i><i>Good. You?</i><i>Fine.</i><p>It is a script we stick to even if we are dying inside.<p>It’s hard to build real connections with your colleagues if you never get beyond superficial chit-chat. And yet people who have a “best friend at work” are not …

Relationships

How New Managers Can Send the Right Leadership Signals

One of the most exciting and — sometimes anxiety-producing transitions in a career — comes when you move from being an individual contributor to becoming a manager. At this juncture, <i>what you think, what you say, and how you show up —</i> in effect, your leadership presence — can have a direct impact on …

Leadership

The Benefits of Saying Nice Things About Your Colleagues

Whether we realize it or not, we are constantly given small opportunities to build up or put down our coworkers in the ways we talk about them. When we introduce two colleagues, tell a story about how a meeting went, or share a colleague’s work, how we “narrate others” can make a big difference in …

Management