Kubilay Erdem

29 Flips | 4 Magazines | 1 Like | 2 Following | 2 Followers | @kubilayerdem | Keep up with Kubilay Erdem on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Kubilay Erdem”

Big Data Analytics Will Displace Net Promoter Score (NPS) for Measuring Customer Experience

Our benchmark research into big data analytics shows that marketing in the form of cross-selling and upselling (38%) and customer understanding (32%) …

3 Technology Trends That Are Transforming The Customer Experience

To stay ahead of the competition, it’s important for marketing leaders to have an eye on trends that have the potential to accelerate—or …

Customer Experience

SIM card maker Gemalto wants answers on alleged hacks by US, UK spies

Gemalto says it's looking into a report that its SIM card encryption keys were hacked by the NSA and British surveillance agency GCHQ.<p>Did the US and UK hack their way into SIM cards used in mobile phones? That's the question one SIM card maker is trying to investigate.<p>Dutch company Gemalto …

Verizon is laying down 400 tiny cells in SF to boost LTE capacity

Image copyright Shutterstock/Gang Liu.In the coming months, workers and visitors along San Francisco’s major tech corridors may notice some very big …

Reinventing the internet: How do we build a better network?

Advertisement<p>1 Comment<p>For many people the internet is an idea; the cloud, as it were. Or maybe it’s the web, or their mobile apps on their phone. …

Reinventing the internet: How wireless networks could become the workhorses of the web

Advertisement<p>13 Comments<p>Let’s face it: today the internet is wireless. Comcast may provide the coaxial cable into your home. Level 3(s lvlt) and …

Why WhatsApp Is Worth $19 Billion, and Why the Telecom Industry Should Be Afraid

And the only thing people hate more than telecom companies is cable companies.<p>The past week in tech news has been dominated by Facebook’s acquisition of WhatsApp for $19 billion ($16 billion + $3 billion retention). Many articles, comments and tweets reference the dot-com bubble and desperation, …

Want to start a big data company? Here are 5 things you need to know

Advertisement<p>2 Comments<p>Credit: Shutterstock / Lisa S.<p>Big data is hot as hell, but it’s also difficult as hell. The acquisition of Infochimps by CSC …

How cloud, big data and mobile will make the CMO the BMOC

Advertisement<p>8 Comments<p>Credit: Pressmaster/Shutterstock<p>In every shift of technology, new companies emerge to dominate new spaces while incumbents …

Careful: Your big data analytics may be polluted by data scientist bias

Advertisement<p>7 Comments<p>Credit: pzAxe/Shutterstock<p>Expectations surrounding the future of big data range from the just huge to absolutely enormous – a …

MapR releases M7, its commercial HBase distro

Advertisement<p>0 Comments<p>Credit: Shutterstock / concept w<p>MapR didn’t miss the memo about the key to success in the Hadoop space being the creation of a …

How HBase converted MySpace’s MySQL champion and is driving Hadoop mainstream

Advertisement<p>3 Comments<p>Credit: Shutterstock / z0w<p>How’s this for an understatement: Operational databases are important for many, if not the majority, …

Hadoop startup Qubole raises $7M for Hive as a Service

Advertisement<p>0 Comments<p>Credit: Ashish Thusoo (Credit: Albert Chau)<p>Qubole, the startup from former Facebook engineers Ashish Thusoo and Joydeep Sen …

Teradata to connect Hadoop and data warehouses, roll out new appliance

Advertisement<p>0 Comments<p>Credit: Teradata<p>Teradata (s tdc) on Monday said it will let data-warehouse appliance owners quickly and easily supplement …

IDC: Big data alone will drive billions in storage sales

Advertisement<p>0 Comments<p>Credit: Shutterstock / Mmaxer<p>Big data isn’t just about Hadoop distributions and analytics software — you also need servers to …

How to hire data scientists and get hired as one

Advertisement<p>5 Comments<p>Credit: Shutterstock / Sergey Nivens<p>As you might have heard before if you read McKinsey reports, the New York Times or just …

The new analytic stack is all about management, transparency and users

Advertisement<p>1 Comment<p>Credit: Shutterstock / ramcreations<p>As 2013 gains steam, the big data and analytics world is radically changing. Just these past …

Big data is still hard, but it gets better

Advertisement<p>0 Comments<p>Credit: Albert Chau<p>What’s standing between your staff and big data analysis? That was the existential question posed of DJ …

For big data achievements, IT and analysts need to work together

Advertisement<p>1 Comment<p>Credit: Albert Chau<p>One trend emerging throughout GigaOM’s Structure:Data conference today is the collaboration between man and …

Big data analytics is great but it’s no silver bullet

Advertisement<p>3 Comments<p>Credit: Albert Chau<p>A lot of the talk around big data analytics focuses on the sheer amount of data, the speed of inputs and …

Hadoop: “It’s damn hard to use”

Advertisement<p>2 Comments<p>Credit: Albert Chau<p>When Continuuity CEO and founder Todd Papaioannou was setting up Yahoo’s(s yhoo) architecture it was like …

Hadoop applications abound, but Hadoop still needs improvement

Advertisement<p>0 Comments<p>Credit: Albert Chau<p>Since Hadoop emerged in the early 2000s, a whole ecosystem has sprouted up. The buzz still has not abated, …

Pursuing big data utopia: What realtime interactive analytics could mean to you

Advertisement<p>2 Comments<p>Credit: Albert Chau<p>With Hadoop and HDFS and related big data technologies, we’ve pretty much licked the scale problem of …

5 ways big data is going to blow your mind and change your world

Advertisement<p>9 Comments<p>Credit: Shutterstock / GrandDuc<p>Some people say big data is wallowing in the trough of disillusionment, but that’s a limited …

Big data needs people, leaders and real-time analytics: A Structure:Data 2013 recap

Advertisement<p>0 Comments<p>Credit: Albert Chau<p>In the afterglow of GigaOM’s Structure:Data conference this week, a few big-picture trends and surprising …

Why Apple, eBay, and Walmart have some of the biggest data warehouses you’ve ever seen

Advertisement<p>3 Comments<p>In an age of Hadoop and a general analytics revolution, it’s easy to poke fun at legacy data warehouse vendors such as …