UNCG Speaking Center

By Kmcuny | Supporting speakers in the areas of public, interpersonal, and group communication. On the web at speakingcenter.uncg.edu

A professional speaker shares 5 simple ways you can make a connection with anyone

In my line of work — first as a correspondent and host with top television networks and today as a professional speaker — it's critical to be able to connect with anyone and everyone.<p>When I was a broadcast journalist, I had to form an instant connection with anyone I was interviewing, from a top …

Networking

Five Steps to Get Anyone to Open Up to You about Anything

It seems that basic nosiness is a natural part of the human condition. If it weren’t, why would people watch the endless number of reality shows on …

Psychology

Avoid Asking Why, And What Good Leaders Say Instead

At the Bangalore office of a global software company the following drama is playing out. The team has been under pressure recently to deliver an updated version of one of the company’s major revenue-producing software suites. The release has already been delayed once and the team is feeling uneasy …

Leadership

4 proven techniques to help you make a positive first impression

While you may hope that people will take the time to get to know you before making assumptions about you, the reality is that <i>first impressions are everything.</i><p>If you aren’t wowing people within the first few seconds of meeting, you'll face an uphill battle when it comes to shifting their</b> …

Body Language

8 signs you're in a strong relationship — even if it doesn't feel like it

Like any other annual holiday, Valentine's Day is a chance to reflect on everything that's happened — and all the ways you've grown — in the last year.<p>In this case, it's an opportunity to consider how your relationship has evolved, and (gulp) whether you think it'll last.<p>Psychologists have spent …

Marriage

The Most Damaging Myth About Love Is One You Probably Believe. Here's The Truth

Spread the word—love isn't what it seems. Here's what you're getting wrong....

Marriage

Three Ways Leaders Fail To Be Open-Minded

The Donald Trump Factor has awakened the United States and the world. I see people all around me of all political persuasions and in all kinds of leadership positions – whether they are struggling against or supporting the President – genuinely working to understand where they fit in. What the …

Leadership

How Technical People Can Become Soft-Skill Rock Stars

Don't believe the myth about tech people. Even the geekiest engineers can be great with people if they want to.<p>There is a lot of emphasis today on STEM over soft skills. The media tells you that technical abilities, are the key to success in many professions. Many employers downplay soft skills …

Leadership

10 Things Truly Confident People Do Differently

True confidence -- as opposed to the false confidence people project to mask their insecurities -- has a look all its own. One thing is certain: truly confident people always have the upper hand over the doubtful and the skittish because they inspire others and they make things happen.<p><i>"Whether you</i> …

Self-improvement

The 5 Biggest Mistakes Speaker's Don't Know They're Making

What you need to know now about speaking.<p>I am a professional speaker, and I have given thousands of presentations in the last 28 years. I have seen hundreds of people give presentations. I am sure you have too.<p>Most presentations are, sad to say, just awful and boring.<p>Why?<p>People who speak often …

Public Speaking

5 Unspoken Rules of Friendship That Everyone Should Follow

<i>Answer by Awdhesh Singh, Author, IITian and an IRS officer, on Quora.</i><p>Friends are the greatest gift to any human being. I consider a person truly …

Quora

Here's exactly how to ask someone on a date without making a fool of yourself

Asking someone on a date is objectively less difficult than starting a fire from twigs or sending a rocket ship to the moon.<p>And yet, over the course of human history, we've managed to figure out the latter two pretty well, while the first is still somewhat of a problem area.<p>That's probably because …

Relationships

In these times of uncertainty, the... - UNCG Speaking Center

In these times of uncertainty, the Multiliteracy Centers stand committed to maintaining a safe place where EVERYONE seeking support for their …

Eight Ways To Listen To Your Team (Without Taking A Survey)

Dear Liz,<p>I manage a team of order processors and expediters for my company. Our team has a good time and gets a lot of work done.<p>My boss, the Director of Operations for our company, knows my views on our annual employee survey process.<p>He told me “I know surveying the employees is not the best …

Leadership

To Defuse an Argument, Think About the Future

If you’re caught up in conflict with someone, there are a few practical strategies that can help you resolve the situation. These strategies include seeking compromise, taking the other person’s perspective, being humble, trying to forgive, and not casting blame. But personal conflicts are …

Psychology

The Best Data Scientists Get Out and Talk to People

You can be a good data scientist by sitting at your computer. After all, the job description involves poring through huge quantities of often disparate data to find insights that may prove helpful in every aspect of a business, including marketing, logistics, and human resources. It also includes …

Harvard Business Review

Great Teams Are About Personalities, Not Just Skills

At the start of 2016 Google announced that it had discovered the secret ingredients for the perfect team. After years of analyzing interviews and data from more than 100 teams, it found that the drivers of effective team performance are the group’s average level of emotional intelligence and a high …

Harvard Business Review

How Protests Become Successful Social Movements

Throughout history, social movements — small groups that are loosely connected but united by a shared purpose — have created transformational change. Women’s suffrage and civil rights in the U.S., Indian independence, the color revolutions in Eastern Europe, and the Arab Spring all hinged on the …

Social Movements

The 7 Deadly Sins of Manager-Employee Communication (and How to Avoid Them)

Which of these communication sins are you committing?<p>For modern businesses, employee engagement is key. High engagement leads to reduced turnover, higher productivity, and increased profitability. However, the latest research from Gallup shows that less than 30% of employees are engaged at work. …

Leadership

Nine Things That Make You Unlikable

Too many people succumb to the mistaken belief that being likable comes from natural, unteachable traits that belong only to a lucky few—the good looking, the fiercely social, and the incredibly talented. It’s easy to fall prey to this misconception. In reality, being likable is under your control, …

Personality

What to Do When You Make a Mistake at Work

<b>By Patrick Mullane, Executive Director, HBX</b>Well, that hurt. Twenty years ago, I was standing in my commander’s office as he told me in muted tones that I had not handled something well.He was a leader I really looked up to, and knowing I had disappointed him made his delivery even more painful—I …

Leadership

How Managers Can Make Group Projects More Efficient

We may have hit a saturation point when it comes to collaboration. Consider the following:<p>Research out of the University of Pennsylvania’s Wharton School and the University of Virginia’s McIntire School of Commerce shows that time spent by managers and employees in collaborative activities has …

How to Deliver Criticism So Employees Pay Attention

In my college days I ranked among the top 10 women divers in the United States. I got that far not just because I worked hard — practicing every day in four-to-six-hour sessions — but also because I had an extremely tough coach who routinely offered both caring support and sharp criticism. Early in …

How to Handle the Pessimist on Your Team

<b>Turning Negativity into Productivity</b><br>Dealing with a pessimist on your team can be a frustrating and time-consuming experience. Attempts to ignore or counter frequent negative comments may simply incite further negativity. Good news: by being proactive you can help the pessimist change his behavior …

How to Speak Up If You See Bias at Work

Many people can recall a time when they were exposed to workplace behavior that made them or others uncomfortable. Can you think of a time someone in a meeting joked about another group of people, evoking laughter from everyone else in the room? Or have you worked on a team in which the men seemed …

When Giving Critical Feedback, Focus on Your Nonverbal Cues

Giving feedback may be one of the most difficult challenges a manager faces. On the one hand, you have to be honest; on the other hand, you don’t want to alienate your employee. You tread a fine line between maintaining cordiality and successfully getting your point across.<p>A positive workplace …

The Science Of Trump's Inaugural Address

It was written on an 8th-grade level. But there's a lot more going on.<p>Yes, there were tombstones and rusted factories and there was American carnage in President Trump’s inaugural speech. But his dark speech was more than just a refusal to shift from campaign mode and mend political fences. His …

Democracy

Trump’s rhetoric only works when it’s dark and scary

Why phrases like “American carnage” sound so un-American.<p>President Donald Trump’s inaugural address managed an impressive rhetorical feat. It was both a less reassuring picture of America than Abraham Lincoln’s first inaugural — delivered on the eve of the Civil War — and more optimistic than JFK’s …

Democracy