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Innovation is About Behavior, Not Products | Inc.com

Innovation is not invention. An invention is generally a product or a process and something you can see. Innovation is different. To innovate, we must ask ‘why’ someone does something rather than asking ‘what’ he or she does. We must design with the intent to influence or persuade, and then deliver …

Innovation

Where Have All The Leaders Gone?

Where have all the leaders gone? That’s the question I hear everywhere I travel at home and abroad. I can’t answer the question, but it caused me to reflect on what makes a good leader.<p>When I think of leaders I admire, the first thing that stands out is their vision. A leader knows where he or she …

What Is Authentic Leadership?

What is authentic leadership?<p>It continues to surprise me how many leaders attempt to be one way at work, while their “true” personality emerges outside of work. Once a CEO reminded me, “Leadership is acting.” And it surprises me when these same leaders seem shocked or confused when their employees …

Solving Problems The Square Way

An inside look at Square’s design and engineering teams, revealing insight into the company’s creative process and Jack Dorsey’s leadership style.<p>Not long ago, Square CEO Jack Dorsey challenged his team to create a solution for accepting payments at Starbucks, which the mobile-payments company had …

Economists: Recovery advancing despite budget cuts

Political paralysis in Washington won't stall an economic recovery that's revving up across the rest of the country.<p>That's the consensus of economists surveyed by USA TODAY, who predict the recovery will accelerate late this year even without a deal by Congress and the White House to lessen the …

Key Points

Juliet Eilperin has a piece in the Post about the unfolding IRS story. The point that has surprisingly gotten little attention so far is that while …

7 Terrible Management Fads That Just Won't Die

Contrary to what you might think, management fads aren't fads because they're something new. Quite the contrary, what makes them fads is that companies glom onto these decades-old ideas as panaceas... one after the other after the other.<p>Here's how to ensure that you can still get work done and …