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Study Shows Secret To Managing Millennials Can Be Summed Up In One Word

There’s a famous quote attributed to F. Scott Fitzgerald: “The rich are different from you and me.” For a generation of older managers, a similar sentiment could apply to their understanding of Millennials in the workforce. They’re just somehow different. They want different things, they’re …

Leadership

Why the modern world is bad for your brain

Photograph: Alamy<p>‘Because it is limited in characters, texting discourages thoughtful discussion or any level of detail, and its addictive problems are compounded by its …

IQ

7 Sentences That Ruin Companies

The appearance of these sentences inside a company means that it's headed for epic failure.<p>After a few decades of watching companies rise and fall, I've observed when any one of seven concepts pop up inside a company, it almost always mean that the company is on the fast track to failure. They …

Selling

10 Things the Best Leaders Never Say

Great leaders need to be great speakers, so choose your language carefully.<p><i>The difference between the almost right word and the right word is really a large matter--'tis the difference between the lightning-bug and the lightning.</i> --Mark Twain<p>Whether you like it or not, the words you use can …

Leadership

HP strayed from its strengths long before its recent dysfunction

<i>Finally! HP did what everyone but its CEO and board thought inevitable: It spun off the commoditized PC and printing businesses. This is an opportunity to look deeper into HP’s culture for roots of today’s probably unsolvable problems.</i><p><b>The visionary sheep of Corporate America are making a sharp 180º</b> …

Mobile Devices

Improvise - Great Leaders Say Yes First

<b>The Power of Yes!</b><p>We all improvise, every day. Every time we deal with an unexpected setback in the office or collaborate on a great project, we are using behaviors grounded in improvisation.<p>When leaders exhibit improvisational behaviors (such as flexibility, positivity and humor) people connect …

Every Leader Must Delegate Well: 4 Tips to Become Effective

I've observed time and time again that so many new (and some not so new) managers struggle with delegating. They've never been taught that it means more than giving your subordinates "stuff off your to do list."<p>I hope you'll read and take action on the tips here, because if you're in management and …

Motorola's Road to Irrelevancy - Focusing on Its Core

<b>Remember the RAZR phone?</b> Whatever happened to that company?<p>Motorola has a great tradition. Motorola pioneered the development of wireless communications, and was once a leader in all things radio. In an earlier era Motorola was the company that provided 2-way radios (and walkie-talkies for those …

Search

FORTUNE – This week, more than 2,000 fast food workers and activists picketed outside McDonald’s (MCD) annual shareholder meeting to protest low wages.<p>The demonstrations in Oak Brook, Ill. are a reminder of the growing economic inequality in America. At McDonald’s, workers making the federal …

Don’t Make Decisions, Orchestrate Them

Is the role of the manager to make decisions, or to make sure that decisions get made? The answer, of course, is both — but many managers focus so much on the first role that they neglect the second. The reality, however, is that decision-making often is not a solo activity, but rather an …

Closing the Chasm Between Strategy and Execution

Setting strategy is elegant. It’s a clean and sophisticated process of collecting and analyzing data, generating insights, and identifying smart paths forward. Done at arm’s length in an academic fashion, tight logic is the only glue needed to hold ideas together. The output is a smooth narrative …

10 Keys To Writing A Speech

<i>“This is my time.”</i><p>That attitude will kill a speech every time.<p>You’ve probably sat through some lousy speeches. Despite the speakers’ renown, you eventually tuned them out over their self-indulgent tangents and pointless details. You understood something these speakers apparently didn’t: This was …

Morning Routine: You Only Get 25,000 Mornings as an Adult. Don't Waste Them.

You’ll wake up for about 25,000 mornings in your adult life, give or take a few.<p>According to a report from the World Health Organization, the average …

Time Management

What Successful People Do With The First Hour Of Their Work Day

Many successful people schedule themselves a kind of grown-up home room at the start of every day. You should, too–here’s how.<p>Remember when you used to have a period at the beginning of every day to think about your schedule, catch up with friends, maybe knock out a few tasks? It was called home …

Time Management

A Harvard Economist's Surprisingly Simple Productivity Secret

ASPEN, Colo. -- It's one of the most common complaints in the professional world: too little time.<p>Workers who log 60-plus hour weeks gripe that they …

Automotive Industry

A Simple Rule to Eliminate Useless Meetings

Ask your team to identify their biggest productivity killer and inevitably two issues will rise to the top of the list: managing their inboxes and …

Management

New Research: You’re Doing Customer Experience Innovation Wrong

“Innovation” has become a buzzword in the customer experience field.<p>In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team’s strategy for customer experience is market differentiation. And an ambitious 13% said that they’ll …

Associated Press News

Why Don't All Automakers Copy 'The Toyota Way' In Order To Be As Reliable As Toyota?

Most automakers copied Toyota’s production process years ago – the issue isn’t really process or philosophy, it’s been application of the “Toyota way” and other confounding issues that have diminished reliability.<p>Take General Motors: They worked hard to embrace just-in-time and a more efficient …

Why We Really Do Need HR

HR gets a bad rap for being too administrative and too pro-employee. That's a legitimate complaint, but I wonder: What the hell did you expect?<p>The History of Human Resources<p>The entire HR function exists because employees were tough to manage. Unions were busy. Pesky women and minorities wanted …

The 3 Keys To Fat Loss

Many people have the desire to lose weight. More specifically, many people desire to lose bodyfat (BF). However, most of those people do NOT know how …

Startup Advice

In honor of the new YC batch starting tomorrow, here is some of the best startup advice I’ve heard or given (mostly heard):<p>1. Make something people …

Customer Service

3 Things You Don't Really Need to Be a Great Leader

Sometimes the things you think you need will lead you down the wrong path. Here's what you need to know.<p>We all do what we do because of deep-seated needs. Most founder-owners, for example, start businesses because of a <i>need</i> for freedom and autonomy. Most leaders arrive in leadership positions driven …

Mentoring

The De-Machoing of Great Leadership

Are you an autocrat like Jack Welch or a nurturer like Tony Hsieh? Here's how leadership has evolved over the last 30 years.<p>There are no bright lines between leadership eras.<p>Very broadly speaking, the long-dominant model of autocratic leadership became less popular in the 1980s, influenced by, …

Leadership

I learned the most important lessons on starting a business when I was 11

<i>This originally appeared on LinkedIn. You can follow Joel Peterson here</i><p>I started my first business at age 11, selling tomatoes, cucumbers, carrots and squash that I grew myself. It was all planted from seed on a tiny plot of land behind our two-bedroom house in Okemos, Michigan.<p>My maiden venture …

Water

Ex-Apple Employees Reveal How The Company Is So Good At Keeping Secrets

Apple, of course, is famously press shy. It's incredibly difficult to get insider news out of the company, compared to its peers.<p>The former employees range from people who joined the company in its earliest days in the 1970s to those who've dealt with it recently.<p>Perhaps unsurprisingly, many say …

Do Yourself a Favor: Hire Nice People

This entrepreneur says team dynamics can make or break your company. That's why he hires the nice guy every time.<p><i>Luis von Ahn, the co-founder of Captcha, never cared much about culture. But that was then. He tells Inc.'s Jeremy Quittner that in his new venture--Pittsburgh-based language teacher</i> …

Business Strategy

Why Your Team Matters More Than You

Contrary to popular belief, the success of a business isn’t ensured by an amazing CEO or even the work of a few all-star employees — it’s all about the team. Even without your key players, your business should function without change.<p>In light of the recent news regarding the health of Google CEO …

CEOs are Terrible at Management, Study Finds

A new study shows that CEOs are doing a lousy job when it comes to people management. The study, a joint project by the Center for Leadership Development and Research at Stanford’s Graduate School of Business, Stanford’s Rock Center for Corporate Governance and The Miles Group, a consulting firm in …