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8 secrets of effective change leaders

Digital transformation means big changes throughout the organization, impacting many — if not all — departments, employees and business processes. …

CIO

HBR Embraces Agile At Scale: Rethinking How We Live And Work

In 2010, when I began writing about Agile, I said that it represented a breakthrough in management thinking. It solved a long-standing management conundrum: how to get continuous innovation with disciplined execution. My writing met with two different kinds of reactions. In the software world, …

Project Management

The Future of Customer Experience Is AI: Are You Ready?

<i>“Man and machine always get a better answer than man alone or machine alone.” ― Ginni Rometty, CEO, IBM</i> “The robots are coming, the robots are …

Social Media Fact Sheet

MORE FACT SHEETS: INTERNET/BROADBAND | MOBILE TECHNOLOGY<p>Today around seven-in-ten Americans use social media to connect with one another, engage with …

CIO change agents: The art of the IT turnaround

Digital transformations are in vogue these days, with CIOs winning plaudits for efforts that fortify business operations, generate new revenues …

Employment

A Multifaceted Approach to Digital Transformation

Wikipedia defines digital transformation as: “the change associated with the application of digital technology in all aspects of human society.” For …

Customer Experience

Make Sense of Your Digital Workplace With This Simple Framework

There’s a sweet-sounding buzz in the air. It seems that 2018 may very well be the year the digital workplace starts getting the attention it …

Employee Engagement

The Future of Work predictions for 2018

<b>Edward D. Hess, Professor of Business Administration & Batten Executive-in-Residence – Darden School of Business, and co-author of Humility Is the</b> …

The Digital Change Agent’s Manifesto

<b>“Never doubt that a small group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has.” — Margaret Mead</b><p>Never doubt that a small group of thoughtful, committed, digital change agents can do to help transform your company. I recently interviewed Vint …

Innovation

10 Artificial Intelligence-Driven Technology Trends for 2018

With 2018 almost here, vendors are wondering where and in what technologies budgets will be spent in the coming months. What once were cutting edge …

Artificial Intelligence

Five key approaches for managing change

Intranets, digital workplaces and collaboration projects involve new ways of working. Moreover, it is rarely mandatory to use these platforms, so it …

Social Media Demographics to Inform a Better Segmentation Strategy

The best marketers you’ll come across don’t sleep until they have a better idea on their audience and segmentation strategy. It truly pays to have …

Social Media

7 Technology Trends Shaping the Digital Workplace

Predicting the future of work is clearly impossible, but during one of the final sessions of the Gartner Digital Workplace Summit in London, Gartner …

IDG Contributor Network: Conversational workspaces are the new face of enterprise collaboration

As I look out at the landscape of the uber-digital workplace market, it is clear that we are shifting towards conversational environments, with newer …

Look Beyond the Digital Workplace to Our Digital Society

Digital workplaces do not exist in isolation — they are part of a much bigger picture.<p>Frank Buytendijk, Gartner Fellow in Gartner's Data and …

The Workplace

Change management for digital transformation: What's different?

Digital transformation will fundamentally change your company's mission-critical processes and operations. Done right, it changes the way your …

Innovation

Navigating the future of work: Can we point business, workers, and social institutions in the same direction?

​From the individual 9-to-5 workday to how entire industries function, work is changing faster than ever. Big shifts threaten to create massive …

Advanced social technologies and the future of collaboration

The next generation of social technologies is beginning to transform the way people communicate and work with each other, according to a new …

A Digital Workplace Requires Revisiting Employee Engagement

Digital technology is shaping our culture — and ultimately changing the way we work.<p>Remote software and mobile technologies allow an increasing …

The growing impact of artificial intelligence on workplace collaboration

So Artificial Intelligence (AI) is all the rage these days. AI and machine learning algorithms are increasingly being brought to bear on …

How To Drive Digital Transformation In A Multi-Generational Workforce

Most companies would agree that the digital transformation has brought a wealth of changes to the workplace — changes in technology, processes, workflow, communication, and even overall services and products. Managing that change effectively takes a highly cohesive team — one that moves in the same …

What’s the Future of Work? Andrew McAfee and Hilary Mason Square Off

MIT IDE co-director, Andrew McAfee, had a lively conversation about the future of human-machine interaction with Hilary Mason of Fast Forward Labs, …

How Doist Makes Remote Work Happen

When I first started at Doist, we were 3 people working from 2 countries. Today, we’re 51 people working from 20 countries and counting. The idea of …

How Your Digital Workplace Can Help Bridge the Digital Divide

A confluence of workplace trends are creating deeply fragmented workplaces.<p>Growing workforce mobility, a widening generation gap, the increasing use …

Employee Engagement

How AI And Machine Learning Are Helping Drive The GE Digital Transformation

General Electric (GE) was co-founded in 1897 by Thomas Edison. Today, 120 years later, GE is the single company with the longest continual presence in the Dow Jones Industrial Average, and is undergoing one of the most dramatic transformation initiatives of any major company. Mainstream legacy …

Machine Learning

The Top 6 Priorities For Building High-Performance Organizations Of Tomorrow

As Navy SEALs, we were always operating in VUCA (volatile-uncertain-complex-ambiguous) environments. That acronym is now widely used in the global business environment, and it’s no surprise that today’s organizations are facing the need for change at a faster pace than ever before. This is in large …

5 Top Technologies for Digital Disruption

Forrester<p>Digital disruption is the flip side of digital opportunity. Established companies and startups alike enlist new technologies in the fight to …

Technology, jobs, and the future of work

Automation, digital platforms, and other innovations are changing the fundamental nature of work. Understanding these shifts can help policy makers, …