Katrin

18 Added | 2 Magazines | 2 Following | 1 Follower | @katrinpb | Keep up with Katrin on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Katrin”

New Starbucks CTO: Technology is creating ‘hyper-connected’ coffee shops, personalized for each customer

Starbucks hired its new chief technology officer, Gerri Martin-Flickinger, just four months ago. While she’s new to the coffee chain, she already has …

Internet of Things
Customer Experience

Everything You Should Know About Location-based Marketing Technologies

Information is clouding up more than ever and customers are increasingly performing shopping-related activities on the go. While online retailers are …

eCommerce

Survey: Retailers need to move to customer-centric model

For all their talk about the customer, most retailers have yet to evolve to a business model that is truly customer-centric.<p>That’s the conclusion of …

The O Alliance cofounder talks customer-centric retail - New York Business Journal

By Teresa Novellino <br>– Entrepreneurs & Enterprises Editor, Upstart Business Journal, New York Business Journal<p>Mar 16, 2016, 11:00am EDT<b><br>Updated</b> Mar 16, …

eCommerce

Merchandising to the Millennial - Walmart's CX gambit to close the e-commerce gap

The firm reported e-commerce growth of 8% in its most recent quarter, compared with 22% in last year’s fourth quarter and 30% two years ago. In …

The Best Ways to Promote Happy Staff and Customers for Improved CX

Healthcare<p>Employee engagement across the care process hinges on a number of factors, all dependent on the care experience the patient receives. …

Op-Ed: Web Meets Brick-and-Mortar: Supply Chain Considerations - Sourcing Journal

As the retail shopping experience evolves, more and more fashion brands are considering how to leverage the best of the digital and physical worlds. …

Retail

Sorry ecommerce evangelists, people still prefer real stores

Despite the fact that the digital age has encouraged more people to shop and browse products online, physical stores are still, surprisingly, the …

Ecommerce Trends You Shouldn't Ignore in 2016

As we round the corner toward the second quarter in 2016, it’s a good time to evaluate this year’s ecommerce trends.<p>Identifying the most meaningful …

Einzelhandel in Schweden: Tante-Emma-Laden ohne Tante

<i>Bezahlen per Barcode</i><p>Eine App zum Einkaufen: „Es ist unglaublich, dass es so etwas bisher noch nicht gab.“<p>(Foto: AP)<p>Es ging chaotisch zu an jenem …

'Want it now' shoppers put Aussie retailers under pressure

It has found 70 per cent of shoppers abandon shopping carts because the cost of shipping is too high, or shipping costs are communicated too late in …

eCommerce

65 E-Commerce Statistics About Consumer Psychology [Infographic]

There are a bunch of aspects to running an e-commerce business but when you boil it down, everything comes back to how your website, brand, and …

eCommerce

Beacons, Boomers, and Showrooming Buyers: the Retail Big Picture

Today, the mobile landscape is changing not only the way retailers approach their online strategy — it’s reimagining the in-store shopping experience …