Ramesh Sethuraman

13 Flips | 2 Magazines | 43 Likes | 15 Followers | @kaliyer | Keep up with Ramesh Sethuraman on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Ramesh Sethuraman”

GameStop, Tomb Raider, and how retail and online competition remains unfair

GameStop employees opened their respective stores in August of 2011 to find an interesting directive from their bosses.<p>They were to open sealed PC copies of <i>Deus Ex: Human Revolution</i>, remove the coupon that offered a free digital version of the game, throw it away, and then sell those copies as new …

A Post-Mortem On The Holiday '13 Retail Shipping Debacle And Remedies For '14

Now that there’s some psychic distance from the holiday 2013 retail shipping debacle — when massive online orders tripped up stores, which failed to deliver gifts on time to many consumers — it’s just about the right time to size up what exactly went wrong, what went right, and what it all means …

Mall makeover: A new retail fight heats up

When John Sullivan learned that Saks would be opening its first Canadian location at the intersection of Yonge and Bloor Streets in Toronto, he sprang into action.<p>The chief executive officer of Cadillac Fairview Corp. picked up the telephone with a mission to change the mind of Richard Baker, the …

Irish retail sales rise 0.6 percent month on month in December | Reuters

Irish retail sales rose 0.6 percent in December to stand 3 percent higher on the year, provisional figures from the Central Statistics Office showed on Tuesday.<p>A man stands outside a shop in Limerick, southern Ireland, in this January 28, 2009 file photograph. REUTERS/Gina Brocker/Files<p>Ireland’s …

How Destructive is Retail Therapy to Your Psyche?

You may be surprised at what provides the electric jolt of shopping…<p>Susan had a solution to her days spent stressed out as the head of marketing for …

Happiness

E-Retailers Are Loving This Frigid Weather

When the weather outside is frightful, consumers tend to stay indoors and go shopping online. And guess what they buy? Lots and lots of warm …

Retailers could boost bottom line by placing music at the heart of tcustomer experience

A resounding 97 per cent of staff surveyed recommended that all retail stores play in-store music and 99 per cent agreed that in general, retail …

eCommerce

2 Retailers Implementing Futuristic Technology that Impacts You

As you might already know, <b>Macy's</b> has been a technological leader in retail thanks to focusing on an omnichannel approach, coordinating in-store, …

Tor-enabled malware stole credit card data from PoS systems at dozens of retailers

Payment card data was stolen during the past three months from several dozen retailers that had their point-of-sale systems infected with a memory-scraping malware program called ChewBacca.<p>The cybercriminal operation was investigated by antifraud researchers from RSA, the security division of EMC, …

Will Mobile Retail Payments Be the Next Big Thing in Tech?

Recent breaches in debit card security at several retail stores highlight the need to beef up the protection of customer information. In Europe, most …

German retail body sees 2014 sales rising by 1.5 percent | Reuters

BERLIN (Reuters) - German retail sales will climb by 1.5 percent this year in nominal terms after growing by 1.1 percent in 2013, Germany’s HDE retail association said on Friday.<p>A woman walks out of a United Colors of Benetton store offering up to 50 percent discount during winter sales in Berlin, …

Retailers Can Win Customers By Delivering The Unexpected

The news from the retail industry has been sobering. There were fewer shoppers in stores during the holiday shopping season, some retailers are closing stores, and experts warn that shopping malls are at risk of becoming an outdated concept.<p>Is brick-and-mortar retail in a downward spiral? It’s not …

Apple retail stores stink… literally

Apple is known for sweating the smallest details in its retail stores: the floors come from a family-owned quarry outside of Florence, Italy; the …