Dario Monti

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The Most Common Reasons Customer Experience Programs Fail

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. Time passes slowly, data continues to mount, and paralysis sets in. Big, strategic goals evolve into score improvements and incrementalism …

A Strong Team Starts at Onboarding

An Interview with Andrew Quinn of HubSpot Having a high performing team means: Hiring the right people Creating a structure and culture for them to …

Startups

Il primo anno di Invitalia Ventures: nel 2016 investiti 23 milioni in 11 startup e Pmi

Il 2016 è stato anche l'anno dello "startup" per Invitalia Ventures, il fondo di co-investimento guidato da Salvo Mizzi. Qui tutti i numeri dei round …

Da startup a scale up: un’analisi su 400.000 startup per individuare il modello migliore

<i>Una recente ricerca di Deloitte e THNK, “Scale up: the experience game”, ha analizzato il percorso di crescita di 400.000 startup, per individuare i</i> …

Business model, pitch, persone: 7 posti dove trovare risorse utili per la tua startup

Cerca su Google! Questa è la risposta che, anche un po’ irritato, do nel 90% dei casi, quando qualche amico mi chiede qualcosa. Scommetto che vale …

How People Are Actually Using the Internet of Things

In these early days of the Internet of Things (IoT), much of the focus has been on industrial applications, such as improving operations with autonomous machines, or standalone consumer products, like a Fitbit. But from our research, we’re seeing a more human-centric category of IoT activity …

3 Things To Know Before You Raise Funding | Inc.com

The business world today has been flooded with startups, and with them has come the attitude that any restriction on a founder's vision can be poisonous to a company's success. But many ventures -- as well as many of the people who launch them -- can benefit from the help of outside investors in …

Business Strategy

If You Can't Overcome These 5 Mental Hurdles, Then Don't Start a Business

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Would I encourage everyone to start a business? No.<p>Starting a business hurts. It requires hard work. Everyone has skills and abilities, but not everyone should invest those skills and abilities in starting a business. Those who possess …