Justin Ramirez

1,691 Flips | 1 Magazine | 1 Like | 5 Following | 72 Followers | @jusramir | Collaboration expert and gadget enthusiast

Voice recognition and machine learning make service bots better

We are on the cusp of a technological revolution whereby increasingly sophisticated tasks can be handed over from humans to machines. Organizations are embracing advancements in artificial intelligence, robotics, and natural language technology to adopt platforms that can “learn” from experience …

Salesforce’s Einstein AI debuts bot platform for businesses

Salesforce announced plans today to bring automated bots to its Einstein AI platform. The bots, which can include conversational AI for natural language interactions, will be deployed on apps and websites to give businesses the ability to deliver services to customers.<p>“Initially, Einstein bots can …

Salesforce’s Quip launches a developer platform to promote collaboration

Quip, the collaboration service owned by Salesforce, announced today that it will be opening a developer platform so third parties can create custom document add-ins. This is designed to let customers work more effectively by adding functionality that they need, like project planning tools.<p>For …

Will.i.am’s startup raises $117 million and launches bot engine for enterprise market

<i>(Reuters)</i> – I.am+, the tech startup founded by pop star and entrepreneur will.i.am, has raised $117 million in venture funding, the company told Reuters on Monday as it announced its entry into the corporate computing market with a voice assistant for customer service.<p>The company, founded in 2012, …

Daqri ships augmented reality smart glasses for professionals

Daqri has begun shipping its augmented reality smart glasses for the workplace.<p>Los Angeles-based Daqri is betting that AR — a technology that overlays digital animations on top of the real world — will take off first in the enterprise, where customers are willing to pay a higher price in order to …

Slack: Now with more Salesforce, and vice versa

Introducing new integrations with Salesforce CRMSlack and Salesforce — both big parts of many people’s working lives. And the better we work …

Microsoft puts AI to work in Office 365

Microsoft isn't just trying out artificial intelligence through bots and voice assistants -- it's going all-in. The crew in Redmond has revealed that Office 365 is wielding cloud-based AI to automate many tasks. Tap for Word and Outlook surface relevant content from your company to help finish a …

Vocal biomarkers could be the future of diagnostic medicine

In the future, speaking may be all that’s required to diagnose health issues.<p>Beyond Verbal, an Israeli company specializing in analyzing emotion from vocal intonation, is set to launch a platform today that could be the first step in doing just that.<p>The Beyond mHealth Research Platform could usher …

Digital Health

WhatsApp is testing a new group chat invite feature that uses shareable links

WhatsApp has just started rolling out an update for its beta application for Android. The upgrade — Version 2.16.281 — transports compatibility for public groups, in addition to a plethora of bug fixes.<p>Once they’ve installed the update, administrators will have the facility to add users to their …

Pullstring launches bot-authoring tools for fun & profit

Pullstring — née ToyTalk — today launched its eponymous product out of private beta and into the hands of creators of conversational interfaces everywhere. Out of the box, creators can make bots for Facebook Messenger, Slack, Skype, Kik, Telegram and — using the company’s Web API — pretty much …

Machine Learning

Edward Snowden's favorite messaging app is now on desktop

The ultra-secure messaging app favored by Edward Snowden and many security analysts has finally landed on desktop.<p>Signal, the app made by the same …

Facebook At Work is launching next month

Facebook is ready to make work as addictive as socializing. The company plans to launch its enterprise communication and collaboration network Facebook At Work in the next few weeks on a per seat pricing model, The Information (paywall) first reported and a source close to Facebook confirmed to …

Social Media

WeChat sends beta invitations for Miniapp feature, enabling web apps inside the app

Let’s face it, we’ve all found ourselves trapped this loop: We install certain apps whenever the need arises, run out of space two weeks later, and after long and thorough deliberation, finally decide which ones get to stay and which ones have to go — to make room for selfies — only to eventually …

Microsoft is killing Yammer Enterprise plan in January 2017, will start integrating Office 365 Groups first

Microsoft today provided new information about how it will be integrating Office 365 Groups into its Yammer enterprise-focused social network. The Yammer Enterprise service tier will be going away on January 1, 2017. But Yammer itself will remain available, and there are many levels of integration …

Microsoft’s bot platform is more popular than Facebook’s among developers

More than 45,000 developers are now using the Microsoft Bot Framework, Microsoft CEO Satya Nadella said Monday. This makes it one of the most popular ways to create a bot, in part because of its versatility.<p>The Microsoft Bot Framework allows bots and machine learning programs to be created not only …

How developers can improve their bots by listening to their users

Dashbot.io recently surpassed 50 million messages processed. We thank all our customers for the continued support — we greatly appreciate it! In thanking our customers, it got us thinking about how often bot users thank the bots as well.<p>The beauty of conversational interfaces is not only do people …

IBM announces next implementation of Apple’s Swift developer language

IBM has announced the next step in its continued implementation of support for Apple’s Swift. The company announced in a blog post recently that Swift is officially available on the server, inducing the Bluemix Runtime for the development language.<p>Essentially what this means is that developers can …

Why ‘talk to our chatbot’ will replace ‘send us an email’

I’m known to be a bit negative about email. When you receive a few hundred of them a day, it tends to make you a little skittish, even a little depressed. Yet, it’s still my primary form of communication, especially when I’m trying to find answers to problems. In our highly digitized world, it’s …

37 Team Collaboration Tools in 2018 (Complete List)

<b>What’s the best team collaboration tool?</b><p>There’s no right or wrong answer to this question. It depends on the size of your team, the type of projects …

15 of the Best Slack Apps, Integrations & Bots to Try

These days, teams of all shapes and sizes — from NASA to charity: water — are using the real-time messaging app Slack as a tool for communication and …

Customer Care and the Connected Digital Experience

Today I’m pleased to announce general availability of Cisco’s next-generation software for contact centers operating in the age of digitization. This release establishes a platform offering a Connected Digital Experience. As a result, companies can deliver contextual, continuous, and …

Salesforce and Cisco announce partnership on cloud communication

Cisco Systems has spent the last several years trying to convince investors that it's truly embracing the cloud. Now it's got the seal of approval …