Jung Q Han

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3 Things Managers Should Be Doing Every Day

“When are we supposed to do all <i>that</i>?” That’s the question we constantly get from new managers, only weeks or months into their new positions, when we describe the three key activities they should be focusing on to be successful as leaders: building trust, building a team, and building a broader …

Leadership

If Your Boss Thinks You’re Awesome, You Will Become More Awesome

If your boss thinks you’re awesome, will that make you more awesome? This question came to us recently, when we were working with the top three levels of management in a multinational. When asked to rate their direct reports on 360 evaluations, some managers consistently rated everyone higher, and …

Psychology

Beware Spurious Correlations

We all know the truism “Correlation doesn’t imply causation,” but when we see lines sloping together, bars rising together, or points on a scatterplot clustering, the data practically begs us to assign a reason. We want to believe one exists.<p>Statistically we can’t make that leap, however. Charts …

Divorce

What High Performers Want at Work

A high performer can deliver 400% more productivity than the average performer.<p>Despite this, when most managers look at workforce statistics, all employees tend to be lumped together into a category so broadly defined that it becomes difficult to take meaningful decisions. If your average employee …

Managers Can Motivate Employees with One Word

Human beings are profoundly social — we are hardwired to connect to one another and to want to work together. Frankly, we would never have survived as a species without our instinctive desire to live and work in groups, because physically we are just not strong or scary enough.<p>Tons of research has …

7 Ways to Capture Someone’s Attention

Your long-term success depends on winning the attention of others. If your boss doesn’t notice your work, how will you get a promotion? If your team doesn’t listen to you, how can you lead effectively? And if you can’t capture the attention of clients, how does your business or career …

Framing

How to Deal with a Slacker Coworker

No one likes picking up someone else’s slack. But when a colleague leaves early, misses deadlines, and doesn’t give 100% to a project, it can be difficult to determine the best course of action. Should you confront them about their behavior? Speak to your boss? Or mind your own business?<p><b>What the</b> …

Don’t Waste Those 30-Minute Gaps Between Meetings

We all have 30-minute gaps in our work schedules that we neither planned nor agreed to. We can blame the automated scheduling platforms that companies implemented in the 1990s and 2000s for that. These systems — most notably Microsoft Office — have had unintended consequences on our time: meetings …

Time Management

The Behaviors that Define A-Players

Individual contributors sometimes ask themselves, “What will it take for others to recognize my potential?” They may simply want acknowledgement of the importance of the work they do. Or they may aspire to move into management. In some cases, they’ve been told that they’re doing fine and have been …

How to Have Friends at Work When You’re the Boss

Girish* is a client of mine who runs a 500-million-dollar business. He gets stellar reviews and is seen as a high potential successor to the CEO.<p>But he has a friend problem.<p>Several of his direct reports are close friends and he doesn’t hold them accountable in the same way he does his other direct …

Signs That You’re a Micromanager

Absolutely no one likes to be micromanaged. It’s frustrating, demoralizing, and demotivating. Yet, some managers can’t seem to help themselves. Dealing with a controlling boss who doesn’t trust you is tough, but what if you’re the one doing the micromanaging?<p>If you’re like most micromanagers, you …

What Leaders Really Do

The article reprinted here stands on its own, of course, but it can also be seen as a crucial contribution to a debate that began in 1977, when Harvard Business School professor Abraham Zaleznik published an HBR article with the deceptively mild title “Managers and Leaders: Are They Different?” The …

Management