Terry Waters

65 Flips | 5 Magazines | 2 Likes | 23 Following | @jtwaters4 | Keep up with Terry Waters on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Terry Waters”

The Backyard View

6 High-Performance Habits Only the Most Extraordinary People Share, Backed by Science | Inc.com

Why do some people succeed more quickly than others, and maintain that success over the course of decades? And out of that extremely small subset of people, why do some of them seem miserable, while others live happy lives?<p>Success and happiness: <i>That's</i> the combination we all hope to achieve. But the …


The Best Business Advice I Have Ever Received

<b>Five Rules To Live By</b><p>I daydream a lot at 30,000 feet. This doesn’t bother me too much because lately it seems like I am getting paid for the things I used to get detentions for, namely doodling and wondering “what if.”<p>On today’s flight, I am daydreaming about business axioms. Specifically, I am …


5 Must-Read Customer Experience Books Recommended By Leaders Like Jeff Bezos And Richard Branson

I’m an avid reader, picking up a book almost weekly. I may read 40 books a year, if not more. I love discovering new information or reading an author’s unique perspective. I not only want to learn something new, I also want the author’s words to make me think differently.<p>One of my most enjoyable …

Jeff Bezos

Customer Service Is the Lifeblood of Your Business. Here Are 7 Ways to Do It Better | Inc.com

It turns out brick-and-mortar stores can learn a thing or two from eCommerce sites when it comes to customer service.<p>Companies like Amazon are setting the bar higher because of their ability to translate customer behavioral data and purchasing patterns into a personalized buying experience. Other …

Here's How to Spend Your Time If You Want to Advance Your Career | Inc.com

Leaders and employees who are ready to move up in the ranks see opportunities to get involved and make significant contributions all around them. To be successful, it's critical to focus on the right activities with the right people in order to maximize your influence and knowledge. There are four …

Why Do People Buy Things? It's Not Why You Think, According to a Brilliant Harvard Professor | Inc.com

Why do people buy things? If you answered, "Because they want them or need them," you're only partly right, according to Clayton Christensen, Harvard professor and author of the bestselling <i>The Innovator's Dilemma</i>.<p>In a keynote presentation at last month's Qualtrics Insight Summit, Christensen …


Don't Look for a Great Idea. Look for a Good Problem | Inc.com

At the center of every significant innovation is always an idea. Clarence Birdseye's idea about freezing fish revolutionized the food industry and American diets. Charles Schwab's idea about flat commissions changed investing forever. Steve Jobs's idea about creating a device that could hold 1,000 …

The Next Generation Of Personas

I was recently talking with Scott Levine, SVP Strategy at Kern (an Omnicom agency), about the need for personas to evolve if they are to continue to drive relevant marketing decisions. Below is Levine’s perspective on what personas are, the challenges associated with using traditional personas, and …

UX Design

The 6 Most Annoying Things Sales People Do Without Realizing It | Inc.com

Unless your product or service is so amazing that it sells itself, a salesperson is likely the crucial bridge between your company and your potential client. Put the right person in the selling position, and he can make a sale happen in a heartbeat. Choose the wrong sales person, and you can …

Cathédrale Notre-Dame de Paris

If You Want To Innovate, Don't Wait For a Eureka Moment | Inc.com

Much has been made about the difference between innovation and invention. One writer went so far as to argue that Steve Jobs's development of the iPod wasn't an innovation because it depended so much on what came before it. A real innovation, so the argument goes, must be truly transformational, …


The Biggest B2B Marketing Trend You Need to Know Now | Inc.com

At the end of 2015, we knew the B2B marketing and sales industry would continue to go through a massive evolution in 2016. We knew the customer experience would be forever changed due to the rise of software tools and marketing technology (MarTech) solutions.<p>Now that 2017 is here, we know B2B …


An Innovative Start To 2017: 10 Leadership Steps For An Innovation Culture

If you sense that your company is losing its edge, it’s time to demonstrate your leadership by creating a culture of innovation. Here are ten ways to get started, drawn from my workshops and keynote speeches on innovation and entrepreneurship.<p>These fall loosely into three categories: making it …


The Two Most Important Words You Can Say When Networking

<i>The Entrepreneur Insiders network is an online community where the most thoughtful and influential people in America’s startup scene contribute</i> …

Dolomites 15/30


Montreal's Best Restaurants Are Proof: This City Is Food Heaven | GQ

How do you say, "Watch your backs, NYC and L.A." in Québécois?<p>Arrive in Montreal assuming that it’s a little taste of France without the transatlantic flight and you’ll be catapulted out the ass end of your vacation breathless and chagrined by the singularity of the city. At any one time this place …

Mont Saint Michel

Lighthouse in Blue

Magic sunrise at Rhodes

Kilchurn Castle

Sunrise in HD

#Sunset at #cardiffreef this eve. That's one lonely (and cold) seagull. Low tide reflections. @nikonusa #nikond810

#sunset last night at #SeasideReef . Low tide puddles. @nikonusa #nikond810

The surprising way to come up with your next business idea

Scott Cook, founder and CEO of Intuit (INTU), didn’t come up with his concept for the popular Quicken money management software sitting behind the …

The Fully Immersive Mind of Oliver Sacks

<i>Pioneering neurologist and author Oliver Sacks died Sunday, August 30 at age 82. In his writings about patients' sometimes bizarre case studies—which</i> …


Good-morning Friday. Thanks for getting me up early!🐺