Employee Experience

Designing an exceptional employee experience is key to a better customer experince and brand relationship.

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Most recent stories in Employee Experience

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The New Road Map To Improve Employee Well-Being
Forbes - Alain Hunkins
Over two years ago, the COVID-19 pandemic caused a seismic shift in the bedrock of our society. Today, the aftershocks continue to exact a mental and emotional toll on employees and their families. What began as a viral contagion has become a mental health crisis. Recent surveys report that: 76% of …
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4 Odd Brain Hacks That Will Supercharge Your Creativity
Inc Magazine - Marcel Schwantes
Researchers found that people who have fun on the job are more creative and productive. In post-pandemic times, staying creative and productive without sacrificing your health and well-being is critical. If you can't take care of yourself first, how do you expect to thrive in your work or life? Even …
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MIT Sloan research on organizational culture | MIT Sloan
mit.edu - Kara Baskin
COVID-19 has upended traditional working arrangements: Remote and hybrid work have expanded geographic possibilities, while abbreviated work weeks …
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The smoke and mirrors of unlimited paid time off
BBC Worklife - Bryan Lufkin
Having as much holiday as you want? Sounds great – until it’s not. Investment-banking firm Goldman Sachs made an eye-catching move last week: it granted unlimited paid holiday to its senior staff. According to a memo seen by a number of media organisations, partners and managing directors will be …
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This 6-Step Design Thinking Method Could Improve Employee Experience
Medium - Jake Trussell
Great customer experiences can be achieved by empathizing with customer needs, supportive facilitation of insightful new ideas tailored to those …
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Instead of Laying Off 20 Percent of His Company, This CEO Made an Unusual Decision. It's a Lesson in Emotional Intelligence
Inc Magazine - Justin Bariso
Gravity CEO Dan Price was facing a crushing decision--cut 20 percent of his people or go bankrupt. Then, he had a brilliant idea: Ask employees for help. Covid-19 is ravaging the global economy and presenting employers with unprecedented challenges. For Gravity chief executive Dan Price, that …

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