Business Design

By jtrus | Designing business models for the new economy.

Rebrand 2018 | Case studies

Doing it the right way<p>We set off to learn what the business needed globally during a period of transition. We used our learnings to drive our work of …

The Four Ps Of Leadership

In today’s highly competitive and polarized environment, any movement or cause needs energetic and effective leaders. This is especially true in the social sector, which is chronically understaffed and under-capitalized. Therefore, truly successful and sustainable leaders need to combine the skills …

Harvard Business School

A fresh perspective on disruptive innovation

Harvard Business School professor Clayton Christensen made his name by coining the term “disruptive innovation” in his landmark book, The Innovator’s …

Innovation

The Operating Model That Is Eating The World

Today’s fastest growing, most profoundly impactful companies are using a completely different operating model<p>Tesla, the fastest-growing stock in the …

We’ve been structuring brainstorm sessions all wrong

The traditional framework for brainstorms involves identifying a problem, listing solutions within a set of parameters, and then choosing the best.<p>But research on creativity and innovation suggests that truly innovative solutions result not from searching for a “correct answer,” but from the …

The Most Commonly Cited Barriers to Innovation in Large Companies? Internal Politics

It turns out that the word “innovation” is not a Harry Potter-esque magical incantation that, once spoken, renders companies more inventive, creative, and entrepreneurial. The word can be uttered by a CEO speaking to employees or Wall Street analysts. It can be emblazoned on the door to a new …

Empathy Mapping: A Guide to Getting Inside a User’s Head

<i>“Well, as a user, I wouldn’t do that.”<br>“Our users aren’t going to worry about that.”<br>“It’s my project. I know what users think.”</i>We’ve all heard …

Steve Jobs Followed 7 Unbreakable Laws of Success That Apply to Any Business

When Steve Jobs passed away in 2011, the ABC News program <i>20/20</i> asked me to share some of the insights I gleaned from writing three books on Jobs and Apple. The seven rules I offered are still relevant today and helped to propel Apple recently to a $1 trillion market value.<p>Here are the seven rules …

Apple Store

The Secret to Inspiring Creative Employees (Who Also Finish What They Start)

Innovation and execution require completely different mindsets.<p><i>We have a lot of innovators, but do we need more people who can execute their ideas? originally appeared on Quora:</i> <i>the place to gain and share knowledge, empowering people to learn from others and better understand the world</i>.<p><b>Answer by</b> …

Good Business Strategies Aren't Just Documents You Hang on Your Wall. Here's How to Make Yours Better

Many companies struggle with creating an effective business strategy. Here are six ways to get yours right.<p>While I enjoy all parts of growing and scaling a business, creating an effective scaling strategy is one of my favorites. I love running sessions and helping a leadership team collect …

Why Agile Is Eating The World​​

In 2011, Marc Andreessen wrote his famous essay, “Why Software Is Eating the World,” in The Wall Street Journal, leading to the cliché that “every company needs to become a software company.” (A useful update by Jeetu Patel on the situation in 2016 is here: “Software is still eating the world.”)<p>In …

Wall Street

Don't Expect Anyone to Tell You About These 4 Rock Solid Innovation Principles, But They Are Absolutely Crucial | Inc.com

Every enterprise needs to innovate. It doesn't matter whether you are a profit-seeking business, a nonprofit organization or a government entity, the simple truth is that every business model fails eventually, because things change over time. We have to manage not for stability, but for disruption …

Steve Jobs Asked One Profound Question That Took Apple From Near Bankruptcy To $1 Trillion

It’s easy to forget that Apple’s path to its $1 trillion valuation was nearly derailed when the company was running out of cash. Steve Jobs asked one profound question that got it back on track.<p>In my keynotes about inspirational leadership, I often show a grainy video clip of Steve Jobs holding a …

Steve Jobs

An Open Letter To CEOs

Dear CEO,<p>A recent McKinsey study shows that 80% of your CEO peers think that their current business model is at risk. The research also shows that a …

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Improving customer experience is often a top business priority, but what about employee experience?<p>Temkin Group reports a correlation between employee engagement and success in customer experience. In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at …

Your Strategic Plans Probably Aren’t Strategic, or Even Plans

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” Done and dusted, they all head home. But <i>have</i> they produced a plan with a strategy?<p>At the start of my public seminars on strategic planning I ask attendees, who rank from board …

Want a Happier Work Atmosphere? Science Says to Follow These 10 Tips

Good jobs nourish people. If you're enjoying your job, you worry less about income.<p>The alarm clock goes off first thing in the morning. You reluctantly get out of bed and start preparing for another <i>long</i> day of work. Your boss, to give them credit, notices that you haven't been yourself lately.<p>They …

Your Company's Success Depends on Its Culture: Here Are 3 Ways to Shape It

Despite your greatest efforts, what actually happens in your company is determined largely by your company's culture.<p>For decades, business leaders looked to the latest methodology or technology to solve every type of organizational issue--like Six Sigma, Agile, or enterprise resource planning. …

Why Business Strategy and Design Need To Work in Tandem.

Many companies treat business strategy and design like the baton handoff in a relay. Instead, it should be a sustained collaboration.

4 Commonly Overlooked Reasons Why Creative Leaders Succeed

As leaders, creative thinkers don’t just plan for the future, they design the one they want to build.<p>Creative professionals used to be a specific category of worker in the knowledge economy, confined to their own imaginative roles and asked to do whatever upper management requested—no more, no …

6 Ways To Design A Business

I asked my students during a class on Business Design at Stanford’s d.school how they might innovate on IKEA’s business. The engineers and …

4 Tips For Cultivating Design Leadership At Big Companies

When design teams are dropped into corporate environments, success hinges on creating great leaders, writes EffectiveUI’s Peyton Lindley.<p>Recognizing the impact of design on the bottom line, big companies have gotten in the habit of simply swallowing up smaller design studios. Last year, for …

How To Spot Future Leaders

If you’re looking for the next generation of leaders, seek out these seven types.<p>One of the most difficult things a leader has to do is identify and develop other leaders in their midst.<p>Too often, organizations promote people based on competency, not on leadership potential–the so-called Peter …

Want to understand experience design? Eat popcorn with chopsticks

Or drink water from a martini glass.<p>Popcorn tastes better with chopsticks. That’s according to a new research paper in the <i>Personality and Social Psychology Bulletin</i>. This doesn’t mean that chopsticks enhance the flavor through some kind of chemical magic, though. The explanation lies in the way …

Ohio State University

Is design thinking the answer for the next generation of marketing?

Merryn Olifent is a senior consultant at innovation and design thinking firm, G2 Innovation. She is a leader in marketing and communications for …

These are the 5 “super skills” you need for jobs of the future

Work is changing, so to stay ahead you’ll need to master these skills that you probably didn’t learn in college.<p>Chances are your job description has changed over the past five years. Or maybe your role didn’t even exist a short time ago. The workplace of today and the future looks quite different …

Indiana University

What Every CEO Needs to Know About Design

"To personalize an experience in the context of the moment--to understand what makes a customer human--Reinventors don't just plumb lots of data, though they do that well. They're design thinkers. They approach problems with a sense of empathy for their customers, which helps them explore and …

Design

The Design Theory Behind Amazon’s $5.6 Billion Success

Amazon’s success brings into relief a principle that is sometimes hard to swallow in the design community: Successful design is not necessarily beautiful.<p>Amazon is undoubtedly the most significant force in the digital transformation of commerce: an estimated 44% of all online sales are on Amazon, …