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How to Decide Which Tasks to Delegate

<i>Ping!</i> Something needs your attention. Is it an email? A tweet? A text? A reminder on your phone? A calendar invite? <i>Ping!</i> Another one. <i>Ping!</i> There’s that sound again. Or maybe it’s a visual cue, an ever-ascending ticker count on your app icons or inbox.<p><i>Quick, why don’t you just respond right now?</i> …

This is why it is so hard to delegate (and how you can fix it)

People typically like to do things themselves. We all have a tendency to be overly confident in our abilities.<p>“I think that I’m a better speechwriter …

Employment

When You Start a New Job, Pay Attention to These 5 Aspects of Company Culture

When you join an organization, you have a short window of time to adapt to its culture. It’s the old 90-day rule. And we know too many talented individuals who have stumbled in their new company because they failed to read the cultural tea leaves. This happens because most organizations don’t …

Management

The Next Time You Want to Complain at Work, Do This Instead

I looked at my watch. It was 3:20pm. I had been on the phone for over an hour, almost all of that time listening to Frank*, a senior manager at Jambo, a technology company, complain about his boss, Brandon. Jambo is a company I know well — I have many ongoing relationships there from when I used to …

How to Collaborate Effectively If Your Team Is Remote

Remote communication isn’t always easy. Do you recognize yourself in any of these examples?<p><i>At 10 p.m., a corporate lawyer gets a text from a colleague and wonders (not for the first time) if there’s a protocol about work-related texts after a certain hour.</i><p><i>After a long and liquid client dinner, an</i> …

Our Obsession With Working Hard Is Ruining Our Productivity

Hard work is important to success, but it’s dangerous to see it as the most important thing.<p>What do you <i>really</i> need to get ahead at work?<p>I get asked this all the time. The answer varies depending on the person, their goals, and my mood, but there’s one answer I’ll never give: “Work hard.” That’s not …

With 1 Sentence, This NBA Champion Coach Teaches Everything You Need to Know About Emotional Intelligence | Inc.com

Over the summer, San Antonio Spurs five-time all-star basketball player LaMarcus Aldridge asked his coach, Greg Popovich, to be traded. That's basically the worst thing a coach or leader wants to hear from a talented and valuable contributor.<p>Popovich then spent time with the player, took action, …

Emotional Intelligence

Why We Should Be Disagreeing More at Work

When I worked as a management consultant, I had a client that I thought of as difficult. Let’s call her Marguerite. She and I didn’t see eye to eye on much. I disagreed with the direction she was taking our project, the people she chose to involve, and the pace at which she thought we should do our …

How to Get Out of a Meeting You Know Will Waste Your Time

You can often predict which meetings will be unproductive from the moment you receive the invitation. There’s the “team update” where you spend two hours listening to a rundown of how everyone spent their week, or the “planning meeting” where you hash out picayune details that should have been …

4 Ways to Get Honest, Critical Feedback from Your Employees

I recently observed a town hall meeting where a new leader had just been promoted to run his division. In his introductory remarks, many – including me – were struck by his declaration, “One of the things you’ll find is that I’m very self-aware and open to feedback.” Even from the side of the room, …

Apple detox: How to switch from iOS to Android without missing a beat

So you’ve decided that maybe the grass is greener on the other side, and you’re all set to make the trip across the Android bridge. In this guide, …

Google

Plug in 3 Numbers to Plan Your Financial Future

Retirement calculators are the crystal balls of the financial planning world. Plug a few inputs into the box online and out pops an alarmingly …

Retirement

Form a Revocable Trust to Avoid Probate of Your Property

How Does a Revocable Living Trust Avoid Probate?<p>Assets Held in a Revocable Trust Bypass Probate<p>Updated October 16, 2017<p>One of the primary purposes of …

Retirement

An Internet-Famous Cookie Worthy of Baking in Real Life

Last fall, an aberrant chocolate chip cookie turned up in my Instagram feed. As wide as a salad plate and flat as a flounder, it appeared thin, but it was somehow layered with slabs of chocolate. Oddest of all, it was ringed, like a tree trunk — as if a chunk of chocolate had been dropped in the …

Dessert

11 Habits of Remarkably Likable Bosses | Inc.com

Are leaders born or made? That's the age-old question. Since that question is above my pay grade, why don't we ask a bonafide psychologist to rest this case?<p>Ronald E. Riggio, Ph.D., is the Henry R. Kravis Professor of Leadership and Organizational Psychology at Claremont McKenna College and the …

Leadership

Three days at the Microsoft Office World Championship

Once a year, kids from around the world gather to compete at high-speed spreadsheets<p>On a Sunday night two weeks back, in the Rose Court Garden of the Disneyland Hotel in Anaheim, California, 150 antsy competitors between the ages of 13 and 22 milled around eating miniature whoopie pies by the light …

The 50 Greatest Jazz Drummers Of All Time

Drummers have often been the butt of jokes, many of which focus on their supposed lack of musicality and dubious time-keeping skills. But the truth …

America’s Future Is Texas

With right-wing zealots taking over the legislature even as the state’s demographics shift leftward, Texas has become the nation’s bellwether.<p>When Frederick Law Olmsted passed through Texas, in 1853, he became besotted with the majesty of the Texas legislature. “I have seen several similar bodies …

2017 Super Bowl: Ranking all 50 Super Bowls from worst to first

What's the greatest Super Bowl off all-time? What's the worst? Here's our list<p>The one thing you realize pretty quickly when you start ranking Super …

Wacom-killing iPad app gets a major update

The team behind drawing tablet app Astropad have just unleashed a raft of new features as part of its latest update, which further puts the squeeze …

Find the Unicode character you want by drawing it

Shapecatcher has just one job: find the unicode character that most closely matches the drawing you give it. It did pretty good finding the Ted Cruz …

I've worked in the auto industry for 15 years, and there's one email you should send when you buy a new car

Yes, I know most of you disagree.<p>That said, I've seen every type of negotiator walk through my showroom doors over the last 15 years. I know what it takes for someone to walk out with a smoking deal and get the best deal on a new car.<p>And today, I'm going to share with you what really works: from …

What Google Learned From Its Quest to Build the Perfect Team

<b>Like most 25-year-olds,</b> Julia Rozovsky wasn’t sure what she wanted to do with her life. She had worked at a consulting firm, but it wasn’t a good match. Then she became a researcher for two professors at Harvard, which was interesting but lonely. Maybe a big corporation would be a better fit. Or …

Leadership

15 documentaries on Netflix that will make you smarter about business

If you find yourself with some extra time on your hands but don't feel great about spending it binging the latest TV drama, we've got you covered.<p>Over on Netflix, there's a veritable treasure trove of business-related documentaries that are both educational and entertaining. You can learn about …

The 15-Step Guide to Acing Any Job Interview

You’ve made it past the resume robots and the critical eyes of the recruiter to land an in-person interview. This is your chance — perhaps your <i>one</i> …

How to Finish What You Start (Every Time)

<i>"The greater danger for most of us lies not in setting our aim too high and falling short; but in setting our aim too low, and achieving our mark." -- Michelangelo</i><p>Some people are adept at finishing what they start. They get an idea and see it through to fruition. Others simply don't. They get lazy, …

Southwest Airlines...LUV Lost In Management?

I love Southwest Airlines. Been flying them since their early days. Was in the air with them on September 11, 2001, and the way their crew handled our emergency ground transportation after a forced landing was masterful. I have flown them almost exclusively for 14 years.<p>Southwest has been among the …

Are Depeche Mode Metal's Biggest Secret Influence?

When Depeche Mode titled their 1990 album <i>Violator</i>, it was supposed to be taken ironically. The previous year had seen smarmy hair-mongers like Bon …

Suck It, Starbucks!

No one seems to understand why iced coffee costs so much more than the regular stuff. Sure, some theories exist: that it's more labor-intensive, that plastic cups are more expensive than paper ones. But on an unseasonably warm spring day recently--when people were lined up out the door of the …

Coffee

How to be the most productive person in your office — and still get home by 5:30 p.m.

By Eric Barker<p>Some days the to-do list seems bottomless. Just looking at it is exhausting.<p><b>We all want to know how to stop being lazy and get more</b> …