jpedrost

44 Flips | 2 Magazines | 15 Likes | @jpedrost | Keep up with jpedrost on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “jpedrost”

How to Focus on What’s Important, Not Just What’s Urgent

Do you get to the end of the day and feel that you’ve met your most pressing deadlines but haven’t accomplished anything that’s fundamentally important? You’re hardly alone. In a series of studies recently published in the Journal of Consumer Research, people typically chose to complete tasks that …

Time Management

This Graphic Reveals 10 Cognitive Biases That Shape Our Thinking, With Examples

Critical thinking is an essential skill in our age of constant information (and misinformation), but our own subconscious biases don’t help matters …

Improving Customer Satisfaction with Simple Analytics

Let’s say that you’re a customer service operations manager with a ton of data sitting on your desktop — customer service call stats, email data, customer satisfaction reports, etc. You’re staring at a mountain of customer shipping and delivery data, and an always-open daily dashboard counting …

Comcast is offering cheap internet for old folks

Comcast is launching pilot schemes for its low-cost internet service aimed senior citizens, coming to San Francisco and Palm Beach County, Florida. It forms part of Comcast's Internet Essentials service that launched in 2011,offering cheaper internet connections to low-income families since 2011. …

8 Myths You Probably Believe About Procrastination

Chronic procrastination is more common than many other ailments, but there’s a lot we have wrong about why we put things off.<p>It’s easy to put things off, from starting a big project at work to making a dental appointment. Everybody procrastinates, says Joseph Ferrari, PhD, professor of psychology …

Secrets From The CEO Who Achieves Inbox Zero Every Day

What if Inbox Zero weren’t a “someday” myth, but a daily reality? How this CEO manages to read every email and still get his work done.<p>Getting to Inbox Zero may seem like a far-off dream, and often means dozens if not hundreds of unread emails. For PubMatic CEO Rajeev Goel, however, Inbox Zero is …

3 Simple Steps To Boost Your Memory

Information overload is killing your memory. Here’s how to make it better.<p>If we ever meet and then we meet a second time, and I greet you by saying, “Hey man,” it’s not because I’m an ultra casual kind of guy, it’s because I’ve forgotten your name.<p>But please, don’t feel bad. It’s not because you’re …

Why So Many of Us Experience a Midlife Crisis

A mid-career crisis can happen to anyone. It can hit even those who objectively have the most fulfilling jobs. When it does, it inflicts pain on the individual suffering it and causes productivity losses for employers. Yet, the phenomenon remains stigmatized and under-researched, leaving crucial …

You Don’t Need a Promotion to Grow at Work

As organizations run leaner and flatter, your ability to move up can stall much earlier in your career because, simply put, there’s no place to go. This is true whether you work for a corporation, nonprofit, or public agency. So what should you do when you reach that plateau and you’re only midway …

3 Emerging Alternatives to Traditional Hiring Methods

When evaluating talent for recruitment or development, you have just two key questions to answer: What should you assess? And how?<p>The <i>what</i> question is in part context-dependent. (For example, the skills and knowledge required to be a good neurosurgeon are quite different from those needed to be a …

Simplify Your Analytics Strategy

While the interests in analytics and resulting benefits are increasing by the day, some businesses are challenged by the complexity and confusion that analytics can generate. Companies can get stuck trying to analyze all that’s possible and all that they could do through analytics, when they should …

How One Company Reduced Email by 64%

If you’re going to achieve growth in the knowledge economy, your employees need to be able to quickly find people inside and outside the company whose expertise can help them solve critical business problems. That takes a highly effective communication tool.<p>Oh, we already have that, you might say: …

Leading People When They Know More than You Do

If you’re a manager in a knowledge-driven industry, chances are you’re an expert in the area you manage. Try to imagine a leader without this expertise doing your job. You’ll probably conclude it couldn’t be done. But as your career advances, at some point you will be promoted into a job which …

What Makes FC Barcelona Such a Successful Business

“Blue and claret blowing in the wind. One valiant cry. We’ve got a name that everyone knows: Barça, Barça, Baaarça!” So runs the battle hymn of FC Barcelona (aka Barça), the Catalan soccer club that won the UEFA Champions League — the world’s most prestigious inter-club soccer championship — …

Project Manage Your Life

More and more companies are adopting software and product development frameworks like Agile, Scrum, and Kanban — which promote quick, iterative, lean production — to deliver higher quality products, faster. These methods help teams produce rapid, continuous improvements, via daily face-to-face …

To Stay Focused, Manage Your Emotions

A leader’s most precious resource is not their time. It’s their <i>focused attention</i>. Time merely passes, while focused attention makes things happen. When we’re able to gather and direct our attention toward a particular task or interaction, we can have a significant impact in a minimal amount of …

Deciding to Fix or Kill a Problem Product

How can you tell if the product you are working on is likely to succeed or fail? In my experience working with leading tech and telecom clients on strategy and new product innovation, there are clear signals that a product is not ready for launch, should never be launched, is not actually a product …

The Father Of “Getting Things Done”: You’re Getting Me All Wrong

Productivity guru David Allen on Zen, doing nothing, and why some people need to “stop focusing on their goals and actually get shit done.”<p>It’s 10:47 a.m., and David Allen, the man behind the world’s most popular productivity system and eponymous bestselling book, is sitting across from me at a …

Focus On the Customers You Want, Not the Ones You Have

In the 1990s, I worked for a company whose tag line was: “We build digital businesses.” What many entrepreneurs quickly realize is that building the business is often the easy part. Growing and maintaining the business can be much tougher and figuring out how to appeal to new consumers is no small …

An 18-Minute Plan for Managing Your Day

Yesterday started with the best of intentions. I walked into my office in the morning with a vague sense of what I wanted to accomplish. Then I sat down, turned on my computer, and checked my email. Two hours later, after fighting several fires, solving other people’s problems, and dealing with …

Beware Spurious Correlations

We all know the truism “Correlation doesn’t imply causation,” but when we see lines sloping together, bars rising together, or points on a scatterplot clustering, the data practically begs us to assign a reason. We want to believe one exists.<p>Statistically we can’t make that leap, however. Charts …

Harvard Biz Review on Twitter: "Our management tip of the day: Remember people's names when networking http://t.co/TtYD1dWfv5"

This Simpsons Matrix Will Help You Make Better First Impressions

There’s a reason why first impressions are a source of so much anxiety: It’s simply impossible to know how someone meeting you for the first time is …

Seven Ways To Cure Your Aversion To Risk

Being comfortable with risk means changing your mindset–here’s how.<p>We all have a tolerance for risk. Some of us need to build up courage to try something new, while others face fears head on, skydiving through life. The biggest risk, however, is avoiding risks altogether.<p>Leaders cannot stay safe …

A List of Goals Is Not a Strategy

Let’s say you’re getting together with other managers and employees to develop your organization’s or unit’s strategy. No matter how much discussion and enthusiasm you bring to the task, you’re likely to emerge with a list that looks like this:<p>Growth<br>• Superior operational outcomes through efficient …

How to Give a Killer Presentation

A little more than a year ago, on a trip to Nairobi, Kenya, some colleagues and I met a 12-year-old Masai boy named Richard Turere, who told us a fascinating story. His family raises livestock on the edge of a vast national park, and one of the biggest challenges is protecting the animals from …

The Secrets To Getting More Done? Strategic Slacking Off

Finding your “minimum effective dose” for tasks can not only save you time but make you more productive, too.<p>We all know trying to be the best at everything is a strategy that often results in failure. While cutting certain tasks out of our lives completely may not be an option, Christine Carter, …

How to Use Your LinkedIn Profile to Power a Career Transition

Kenneth Andersson for HBR<p>Are you raring to change careers? Break into a whole new line of work that makes you leap out of bed, happy to go to work every day? Parlay personal passions into professional endeavors? Or focus on a different clientele, type of product, or service?<p>We all know the power of …

To Win People Over, Speak to Their Wants and Needs

Practicing empathy can be difficult, because you have to step outside your comfort zone to understand someone else’s point of view. But it’s essential to exercising influence.<p>It’s how method actors move us to feel, think, or act differently — they deeply immerse themselves in their characters, …

Networking When You Hate Talking to Strangers

The power of serendipity is hot in business circles. Silicon Valley campuses have been constructed to foster more “random collisions.” One key to creativity, many thinkers say, is unexpected interactions. “Create spaces where you’re wandering around and exposing yourself to new people,” John Hagel …