John Jones

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Secrets Of A Frustration-Free Customer Service Experience

Are you driving your customers crazy with a clunky customer experience and antiquated approach to customer service? Here are three ways to combat this, ideas I suggest as a customer experience and customer service consultant to my clients when they sense growing frustration levels among their …

Articles, Celebrity Interviews, Parties, Products and Beautiful Women

The 3-in-1 High-Intensity Conditioning Workout

Ryan Heffernan with FOCUS NYC demonstrates a three-part workout to take your fat-burning efforts to the next level.<p><b>CIRCUIT ONE: 3 rounds</b><p>DEADLIFT x …

18 hidden iOS 8 features you probably didn’t know about

iOS 8 is the biggest release from Apple ever, with hundreds of new APIs and features that will completely change the way you use your iPhone. Features like Handoff, Health and Messages will be huge draws for customers looking for something new from iOS, but Apple’s engineers have also crammed …

iOS

CARROT Fit’s new punishments make for an hilariously cruel fitness app

With both iOS 8 and the iPhone 6 family of devices finally out, developer Brian Mueller has released an upgrade for his excellent CARROT Fit app, adding “a shiny new update to go with your shiny new operating system.”<p>For those who don’t know, CARROT Fit is an hilarious take on the fitness app: a …

Apps

6 Google Analytics tools your company probably isn’t using but should

Google Analytics is a powerful and free service that businesses often use to measure the effectiveness of their online marketing campaigns. The system is genuinely intuitive and offers many services that businesses have used since it first debuted.<p>Many companies use Google Analytics for these more …

Inside Apple's PR Practices, From Media Control to Attitude Shift Under Tim Cook

In a lengthy 9 part exposé, <i>9to5Mac</i>'s Mark Gurman delves into the inner workings of Apple's PR team. While much of what Gurman covers is already fairly well known, his coverage provides an expansive look at the way Apple's PR team operates, from its organizational structure to its efforts to control …

US officials say monkey selfies can't be copyrighted (because it had to be said)

Here's a friendly tip for all wildlife photographers out there: don't let mischievous monkeys (and other jungle animals) push the shutter button in your stead. The U.S. Copyright Office just released a new public draft of its compendium of practices, and in it, the agency clearly states that it …

With SEO, There Is Now A Difference Between Data And Wisdom

The world of “Black Hat” and “White Hat” SEO has ended. Today’s forecast is gray. The trick is abiding by the rules while still pushing boundaries in an innovative way.<p>Going beyond the minute details of recent changes, the landscape of SEO management and strategy is perpetually shifting. Because …

3 Color Theory Tips to Inspire Your Digital Design

<i>This post was originally published on the</i> <i>Shutterstock blog</i> <i>and has been reprinted with permission.</i><p>Color makes the world beautiful. Nothing feels more energizing than a vibrant blue sky on a sunny day. And when we need peace? We take a walk through the snow, relax in the sand at the beach, or let …

Automatic Diary App Rove Hits Android

Automatic ‘diary’ app Rove has been gradually iterating on iOS for some time, and today it’s made the leap to Android.<p>Rove is designed to bridge the gap between apps like Facebook’s Moves (that track your activity) and those like Timehop that present old memories in an attractive way. It logs the …

Hootsuite & Get Satisfaction to share strategies on how to keep customers coming back

Ninety-three percent of human interaction relies on non-verbal queues. That’s surprising, given our ever-increasing reliance on digital communications via social and mobile technologies. So how does a business build authentic, sustainable relationships with prospects and customers in this new …

Whirlpool's new machine freshens your clothes in 10 minutes flat

Odds are that you're used to ironing some of your clothes to keep them wrinkle-free, or taking them to the dry cleaners when you can't (or just won't) put them through a washing machine. No great shakes, right? Well, Procter & Gamble and Whirlpool apparently believe that these are terrible burdens …

Design Platform Canva Launches Plugin for Third-Party Sites

Users seeking to make their marketing posts more beautiful or prettify their own website headers could now have an easier method, after Australia-based Canva launched a plugin to let users on third-party sites create graphics without having to leave their page.<p>Canva launched in August last year as …

Mid-Year Progress Report: The 5 Best Movies of 2014 (So Far)

Let's be honest: In the dog days of summer, most of us crave popcorn movies that won't tax our wilted brains. Gross-out comedies and smash-'em-up …

Silicone Pads Make Everything Stick To Your Fridge, Not Just Magnets

We've probably all seen those silicone pads that promise to keep your smartphone or sunglasses from sliding off your dashboard while driving. But a …

Sunrise Calendar jumps from iOS to Mac, with support for Facebook, Evernote, etc.

Sunrise, one of the most popular third-party calendar apps for iOS and Android, released a Mac version today.<p>It looks a lot like the existing mobile app and has many of the same features, including the functionality that sets Sunrise apart: direct integration with services like Evernote and …

Apps

Master the Three Most Important Lifts

Sean Hyson, C.S.C.S.

9 WAGs to Watch Out for at the World Cup

10 Key Pieces to Add to Your Summer Wardrobe - Men's Fashion

The 10 Best Meat-free Foods to Build Muscle

Protein is the key ingredient for muscle-building and muscle recovery. But downing eggs and fatty cuts of meat every day isn’t the healthiest way to …

5 common food allergies that can make your body freak out

Itchy and watery eyes, nausea, a sneeze attack—these mild to severe symptoms plague the nearly 15 million Americans who suffer from food allergies, …

How Much Social Media Self-Promotion is Too Much?

<i>This post originally appeared on the Buffer blog.</i><p>If you’ve been to any of Buffer’s social media accounts recently (take Twitter, for instance), you may have noticed that the lion’s share of stories we share come from us. We tweet our own stuff. We toot our own horn.<p>Do you want to be a …

Best weight lifting and gym apps for iPhone: Fitocracy, Strong, GymBook, and more!

Looking to make the most of your time at the gym? From weights to workout challenges, these are the best gym apps for iPhone!<p>Are you looking for the …

New Notifyr app seamlessly makes your iOS notifications appear on your Mac

We’ve come across a new service called Notifyr that, in short, makes your iOS Device notifications automatically simultaniously appear as notifications on your Mac. The service is a pair of applications: a $3.99 iPhone, iPad, and iPod touch application from the App Store and a free companion Mac …

The ISKN Slate Is A Smart Surface To Digitize Your Sketches Without Even Realizing It

French startup ISKN (also known as iSketchnote) just launched preorders for its first product, a smart slate. It’s different from competing technologies, such as Livescribe pens or more traditional graphics tablet — it’s inexpensive, you can use regular paper and a dumb pen, as long as it has a …

Google+ Stories automatically creates digital journals from your photos and videos

Google has steadily been improving its Auto Awesome personal storytelling features inside G+, and today it launched new tool that is simply called "Stories." The idea is that no one really has a huge amount of time to dedicate to creating albums for personal events, so Stories will do that for you …