jonathan cheow

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Hotel Prices Are Up And Internet Service Is Lousy, But Guests Don't Mind, Here's Why

You know you’re doing something right when you raise the price of your product yet customers are the happiest they’ve been in nearly a decade.<p>That’s what’s happening in the hotel industry in 2013.<p>The average daily rate of hotel rooms is up 5% so far this year and hotel owners are making more money …

Four Seasons' Customer Service: Consulting The Systems Behind The Click Of A Hotel Door

Listen sometime (if you’re fortunate enough to have the opportunity) to the click of the door as it closes on a room at a Four Seasons hotel or resort. The click, that little sound you take for granted when you absentmindedly close your hotel room door, is an example of why Four Seasons is Four …

Underwater hotel room opens off the coast of Zanzibar

Holidaymakers can now spend nights sleeping beneath the surface of the ocean at this partially submerged hotel suite in the Zanzibar archipelago (+ …

11 mind blowing hotels that need to be in your bucket list - Page 2 of 4 -

<b>9) Astarte Suites Hotel, Greece</b><p>Touted “private paradise”, this suite-only luxury retreat rests in Santorini, Greece. Now, when I say ‘Greece’, feel …

Igloos

Villa Magna - Madrid, Spain Built on the site of...

<b>Villa Magna - Madrid, Spain</b><p>Built on the site of a former Moorish palace, the luxurious Villa Magna in Madrid has been exquisitely renovated and …

3 Simple, Powerful Things Leaders Can Do To Inspire People To Do Great Things

Lately I’ve been thinking about the simple things leaders do, or fail to do, that have profound impact on their employees’ perception of them, and on their employees’ commitment and productivity.<p>Then recently I was speaking with someone who mentioned how a leader in her organization had recently …

Top things to do in Rome

Few cities evoke the sheer wonder and amazement of Rome. Ancient history, outstanding art and religious icons are around every corner and when it all gets too much you can just join the locals in sipping espresso in one of the city's many squares. With so much to see and do, the real test will be …

Pictures: Slave Shackle, More Found On Blackbeard's Ship

A slave shackle, dinnerware, and lead shot are among new artifacts found in the sunken ship Queen Anne's Revenge off North Carolina.