The article reprinted here stands on its own, of course, but it can also be seen as a crucial contribution to a debate that began in 1977, when Harvard Business School professor Abraham Zaleznik published
No one has the ability to capture and analyze data from the future. However, there is a way to predict the future using data from the past. It’s called predictive analytics, and organizations do it every
We hear more and more that organizations must have a compelling “purpose” — but what does that mean? Aren’t there already a host of labels out there that describe organizational direction? Do we need another?
A few weeks ago, we were asked to analyze a competency model for leadership development that a client had created. It was based on the idea that at different points in their development, potential leaders
We tell stories to our coworkers and peers all the time — to persuade someone to support our project, to explain to an employee how he might improve, or to inspire a team that is facing challenges. It’s
Study after study has shown that listening is critical to leadership effectiveness. So, why are so few leaders good at it? Too often, leaders seek to take command, direct conversations, talk too much,
Moody, erratic, eccentric, and arrogant? Perhaps — but you can’t just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end up filing bankruptcy.
A fellow business leader complained the other day that although he had repeatedly sought feedback, his team had never told him what they really thought about his management style. We’ve been friends for
The “fog of war” describes the uncertainty faced by soldiers in the field of battle. In today’s markets, business leaders face a similar challenge: how to pierce through the “the fog of business.” The
Business news headlines featuring social-networking giant Facebook change almost as often and as dramatically as a teenager updates her Facebook status online. But one big part of the Facebook story that
An interview with Sheryl Sandberg, Facebook COO and author of Lean In: Women, Work, and the Will to Lead. For more, see the April issue of HBR. SARAH GREEN: Welcome to the HBR IdeaCast from Harvard Business
Every morning at DoSomething.org, our computers greet us with a report containing over 350 million data points tracking our organization’s performance. Our challenge as data scientists is to translate
To be an effective manager, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to criticize your employees. Yet the
Projecting your data on slides puts you at an immediate disadvantage: When you’re giving a presentation, people can’t pull the numbers in for a closer look or take as much time to examine them as they