joe gathecha

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A Gaining Muscle Diet - 5 Essential Foods

A gaining muscle diet is an important part of your bodybuilding regime. Without the right sorts of foods and the right amount of calories your body will not have the right fuel to repair and grow muscles that are stressed and broken down during high intensity weight lifting workouts. As such …

How to Heal our feelings of Rejection—in work, love, or any other Life Situation.

<i>Bonus: How to Bike Every Day:</i><p><b>We can be affected by rejection in many different ways.</b><p>I might apply for a job, and get rejection after rejection. I …

How to Invest in America's Legal Weed Trend Through Marijuana Stocks

I might be the one kid in the neighborhood where I was raised that never smoked pot growing up. I smoked cigarettes as a sophomore in high school, …

Here Are Tips for Assisting Customers to Improve Your Overall Service

Tips for Assisting Customers and Improving Service<p>Updated March 06, 2018<p>What does assisting a customer mean to you? The most common customer service …

Customer Experience

Engaging Your People in Improvement Activity: 6 Key Questions

In this, my exclusive column for CustomerThink, I continue to explore in detail my perspective on seven ‘tips’ that will enable any organisation to …

Customer Experience

Customer Service vs Customer Experience; explained with my beer fridge

Shares 153<p>What is Customer Service?<p>What is Customer Experience?<p>What’s the <b>real difference</b> between the two?<p>Give me 11 minutes and a beer fridge to find …

8 Ways a Side Hustle Can Advance Your Career

How you can do what you love and see it pay off in your main career.<p>Some people call it moonlighting. Others call it a "hobby that pays." Whatever …

Kenya's been schooling the world on mobile money for 10 years

The country's successful mobile banking and payments initiative, M-Pesa, turns 10, while the rest of the world plays catch-up.<p>Ten years ago on Tuesday, a gutsy Kenyan company launched a mobile money initiative that would change the lives of millions.<p>Its name is M-Pesa, with "pesa" meaning money in …

FinTech

Every Employee Needs Customer Service Training -- Here's Why

Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired.<p>I’ve been preaching this for years. Yet it still surprises me that many companies don’t recognize the value of training their employees – <i>all</i> employees – in the area of …

Customer Service

Casual Racism Is Not "Bants"

Britain is recognised worldwide for having a unique sense of humour and the ability to laugh in the face of gritty reality. This stood us in good …

Equality

Do the Job Nobody Else Wants and You'll Never be Overlooked at Work

When you are asked to help, say yes. When you see what needs to be done, do it. You will be prized by everyone you work with.<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Over the past five years, I’ve delivered talks to tens of thousands of professionals across the country. After …

Employment
Employment

Customer Experience is the new Customer Service

<i>Originally published in the print issue, “Bright Ideas” for</i> <i>Skift’s Global Forum</i><i>.</i><p><i>The event will take place on Oct. 14 and 15 in Brooklyn. See the</i></i> …

Lessons written by the US president, Barrack Obama after breaking 48 laws of power

For the past eight years, Americans gave the world someone whom we could all be proud of. Though he had his own flaws, as a person and also as a …

How Small Actions Help You Take Control of Your Finances

Last year, I wanted to write a book. It seemed like an impossible task. But I figured, “if I can write a long blog post, I can surely write one …

Personal Finance

Africa rising? Well, yes it is.

Plenty of bad news gets reported. But deeper trend lines show progress too.<p>January 6, 2017 —In recent years the phrase “Africa Rising” has been used …

Motivation

Quartz Africa: Our best stories of 2016

Here are a few of Quartz Africa’s most read and influential stories over the last year:<p>Our <b>China in Africa</b> obsession dug into the experiences of the growing number of African immigrants in China. In particular, two of our most widely read stories helped explain the “racist” advert, in which a …

Africa
Technology

The Cheapskate's top 10 money-saving tips of 2016

Use them to save cash in 2017, too.<p><i>CNET's Cheapskate scours the web for great deals on PCs, phones, gadgets and much more. Questions about the Cheapskate blog? Find the answers on our FAQ page. And find more great buys on the</i> <i>CNET Deals page.</i><p>Saving money is a marathon, not a sprint. It's something …

Personal Finance

My aquaponic journey and how it all started

My aquaponic journey was not easy. There is so much one can learn from my mistakes and develop their own aquaponiic systems. This will enable you to …

Aquaponics

Obama helped bring back economy, restless voters chose Trump

WASHINGTON (AP) — He was a first-term senator-turned-president, a former law professor with little experience in economics or management. When he entered the White House he had one essential task: piece together the shards of a shattered U.S. economy.<p>It wasn't smooth and it wasn't fast. But …

Economy

21 Inspiring Quotes From Successful People About Self-Improvement

Everyone wants to be successful and in order to accomplished your desired aim, we need to follow the steps of successful people.<p>But the secret of …

Authentic Leadership Means Being Real

Authentic leadership is really about owning yourself, knowing who you are and what your leadership style is. Many people don't realize it, but a big part of true leadership is the ability and willingness to identify, accept and share yourself as a whole person - not just someone who works perfectly …

What Kind of Thinker Are You?

<i>HBR STAFF</i><p>We all aspire to work better together. Technology is making some of that effort easier. But digital tools are only part of the answer. It’s people who ultimately make the difference.<p>The problem is that technologies for collaboration are improving faster than people’s ability to learn to …

Management

To Anyone Who Thinks They’re Falling Behind In Life

By <b>Jamie Varon</b><p>You don’t need more motivation. You don’t need to be inspired to action. You don’t need to read any more lists and posts about how …

Los Angeles