Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired. I’ve been preaching this for years. Yet it still surprises me that companies
When you are asked to help, say yes. When you see what needs to be done, do it. You will be prized by everyone you work with. Opinions expressed by Entrepreneur contributors are their own. Over the past
Dear Liz, I started my job a year ago and I’ve been waiting for the job to improve — to become more rewarding and interesting. At first my manager “Allie” told me that she was moving me into the position
A few months ago, Nyeeam (NYE-eem) Hudson, at the time ten years old, was playing in a park in New Jersey when another child started to relentlessly tease him about the outdated sneakers he was wearing.
Here are a few of Quartz Africa’s most read and influential stories over the last year: Our China in Africa obsession dug into the experiences of the growing number of African immigrants in China. In two
Many people don't realize it, but a big part of true leadership is the ability and willingness to identify, accept and share yourself as a whole person - not just someone who works perfectly in an office.
We all aspire to work better together. Technology is making some of that effort easier. But digital tools are only part of the answer. It’s people who ultimately make the difference. The problem is that