Jim Handyside

130 Added | 3 Magazines | 3 Following | 8 Followers | @jimhandyside | Healthcare safety and quality improvement consultant. http://improvisionhealthcare.com

Five Major Myths of Human Behavior. There are more of course. Teaching Moments. @UWGB @UWGBPSYCH https://t.co/DWXAyxpuTW

How to Improve Electronic Health Record Usability and Patient Safety

Overview<p>Although the United States has invested tens of billions of dollars to encourage providers to adopt electronic health records (EHRs), many …

Learning: Experience Plus Reflection

“A good starting point for embedding reflection into daily workflow is to approach the practice at two levels; individual reflection, and then …

Leadership

Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

Guest post by Kim MeltonWhen many of the ads on the final round of the Masters Golf Tournament are about using data to make decisions, you know that …

Education

Presentation lessons from Steve Pinker's advice on writing

One of the most interesting books I read last year was Steven Pinker’s The Sense of Style: The Thinking Person's Guide to Writing in the 21st …

Linguistics

True North Can Really Be “Management by Results” in Disguise

Guest post by Mike StoeckleinI hear a lot of talk in healthcare about the importance of defining “true north” for the organization. If you search the …

Project Management

A Survival Guide for Leaders

Think of the many top executives in recent years who, sometimes after long periods of considerable success, have crashed and burned. Or think of individuals you have known in less prominent positions, perhaps people spearheading significant change initiatives in their organizations, who have …

Five cognitive biases to avoid in user research

<b>Fabio Pereira</b> of Australia’s Digital Transformation Office (DTO) <b>explains</b> why we need to be aware of our own biases and how they can affect user …

Psychology

The 4 Rituals That Will Make You an Expert at Anything

We hear a lot about “10,000 hours” being what it takes to become an expert. But the majority of people totally misunderstand the idea.<p>So I decided to …

What Role Does/Should The Deming System of Profound Knowledge Play in the World of “Big Data”?

Guest post by Kim MeltonTo put it simply, effective use of Big Data to make decisions depends on each of the four components of The System of …

Data Warehousing

What Makes an Original: Psychologist Adam Grant on the Paradox of Achievement and How Motivated Dissatisfaction Fuels Creativity

“The hallmark of originality is rejecting the default and exploring whether a better option exists.”<p><i>“To be perfectly original,”</i> Lord Byron famously quipped, <i>“one should think much and read little, and this is impossible, for one must have read before one has learnt to think.”</i><p>In <b>Originals: How</b> …

Creativity

4 Surprising Predictors of Happiness at Work

One recent morning, all I saw from the window by my desk was a blanket of gray where the Manhattan skyline had been.<p>The sky, the streets, and the buildings were all uniformly covered in fog--one of <i>those</i> mornings when the weather outside finds a way to worm itself into your psyche and weigh you down.<p>…

Why we need better UI in patient-used medical devices

With patients increasingly treating themselves at home, often using specialist equipment, the chance of use errors increases, and the ensuing results …

Medical Technology

Design Thinking Can Help Improve Care for the Elderly

By 2050, the number of Americans over age 65 will more than double. Our current health care system is ill equipped to accommodate their growing needs. The challenge for health providers, payers, business, and government is to redesign services to address those needs.<p>In response, the tech community …

The Kinds of Teams Health Care Needs

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Teams may function fairly well within silos, but coordination across them is often poor, …

Becoming patient-centric: the case for a humanistic approach to patient insight-mining

While patient-centricity is at the top of the agenda of most Life Science organizations, there is an urgent need for commercial teams to evolve their …

Health Care

To Radically Redesign Health Care, Start with One Unit

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. But U.S. health care quality …

Google Life Sciences Rebrands As Verily, Uses Big Data To Figure Out Why We Get Sick

The Alphabet company joins the growing trend of using big data to understand health and diseases. Truly.<p>A chemist, an engineer, a doctor, and a behavioral scientist walk into a lab. That’s not the intro to a joke, but to Verily—formerly Google Life Sciences—a serious, interdisciplinary effort to …

CFHI - Take the Pledge

Take the Better Together Pledge<p>Family presence improves patient experience and outcomes. Hospitals that are beginning to contemplate changing …

Health Care

What Patients Need to Remember After Leaving the Hospital

New tools help patients retain critical information to continue the healing process once they get home<p>When Emily Monato went to see her neurosurgeon in October, she learned she had a potentially fatal lesion in her brain and needed surgery.<p>After receiving disturbing news, many patients retain …

Medicine

To RCT or not to RCT? The ongoing saga of randomised trials in quality improvement

• Williams L,<br>• Daggett V,<br>• Slaven JE, et al<p>. A cluster-randomized quality improvement study to improve two inpatient stroke quality indicators.BMJ Qual Saf …

Medical Journals

Why do you make bad decisions?

Do you pride yourself on being a good decision-maker? Well, chances are you aren’t one, and don’t even know it. Like everyone else, you’re subject to …

Cognitive Science

When will Ontario’s health care system finally focus on the patient?

The people of Ontario spend $50 billion a year on the province’s healthcare system, and that’s only through their taxes. For many, of course, there …

Canada

9 Ninja PubMed Skills

A few million people use PubMed every day – many pretty much every day. And everyone’s got their own habits, shortcuts, and functions they rely on. …

PubMed

Customer Journey Mapping Is at the Heart of Digital Transformation

Companies that carefully map out customer buying “journeys” are better prepared to transform their businesses, say experts from Wharton and Dell.

Customer Experience

It is never that simple - Cognitive Edge

If you read the report I referenced in yesterday’s post you will find multiple claims that there is <i>growing evidence</i> that mindfulness has a major …

The Brain

The Performance Improvement Blog

Bernie Donkerbrook, EQMentor, wrote this response to my post:<p>“<b>Learning all the time</b>” means making learning part of the culture of an organization. …

Employee Engagement

Why Design Thinking Initiatives Fail

Once upon a time, design thinking offered hope. It proposed a radical shift in how organizations both understood the people they served and the way …

Design Thinking

Institute for Healthcare Improvement

<i>The Healthcare Adventures Graphic Gameplan for Patient Safety is a new tool created to engage leaders and frontline staff in discussing patient</i> …

Leadership

CCO

This is an archived website, which is no longer being maintained.<br>Visit our new website at www.cancercareontario.ca.<p>Inaugural Report<p>In their first …

Cancer