A travel agent allegedly gamed Delta Air Lines’ frequent flyer program designed for businesses, fraudulently accruing and redeeming more than 42 million points for flights and other benefits, according
Where would you go if you had more than 40 million points with an airline? Hawaii 96 times? Seoul 40 times? Federal District Court in Atlanta? Gennady Podolsky, a travel agent based in Chicago, was charged
Why Does Delta, With Its Superior Performance, Have A Lower Customer Satisfaction Score Than American?
For example, in June Delta Air Lines brought 79.9% of its flights in on time, according to the U.S. Department of Transportation’s very forgiving definition of “on time.” By comparison, American managed