Drew Monahan

41 Flips | 9 Magazines | 10 Likes | 15 Following | 2 Followers | @jdmonahan7 | Keep up with Drew Monahan on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Drew Monahan”

How to Write Email with Military Precision

In the military, a poorly formatted email may be the difference between mission accomplished and mission failure. During my active duty service, I learned how to structure emails to maximize a mission’s chances for success. Since returning from duty, I have applied these lessons to emails that I …

Military

Banks Try To Save Big With 'ATMs Of The Future'

There's a drive-thru ATM in Charlotte, N.C., that looks pretty standard, but it has an extra function: a button that says "speak with teller."<p>The face of a woman wearing a headset sitting in front of a plain blue background flashes onto the ATM screen. "Good afternoon," she says. "Welcome to Bank …

5 Must-Have Components Of A Modern Customer Experience

Companies coming out of the sharing economy are first to execute well on customer experience innovation. They simply move much faster than anyone else. These companies are moving the fastest to leverage tools such as mobile to bring amazing customer experiences. For example it was just announced …

7 Statistics About Social Media Customer Service All SaaS Startups Must Know

Social media may be the most valuable customer support channel at your disposal<p>Social media has greatly enhanced how we communicate with one another, discover new interests and hobbies, find work or business opportunities, and engage with customers who find us through a variety of channels.<p>Social …

Business Valuation (Infographic)

By <b>Tim Vipond</b>, Corporate Finance Institute<p>Over the years I’ve spent a lot of time thinking about and working on business valuations across a broad …

4 Traits of Exceptional Leaders That Appeal to Every Generation

Yes, Boomers and Gen Xers love these as much as Millennials.<p>Somebody asked me the difference between management and leadership. In a rush to a meeting, I said, "You <i>manage</i> the work, and you <i>l</i><i>ead</i> your followers."<p>Sure, in the context of the day-to-day corporate grind, you cannot have one without the …

7 Phrases You Can Use Today to Become a More Effective Leader | Inc.com

<i>This story first appeared on The Muse, a Web destination with exciting job opportunities and expert career advice.</i><p>The first time I had the responsibility to actually lead people, I can't remember saying a single thing that felt <i>leaderly</i>. All I was thinking was "I hope I don't blow this." But when …

Albert Einstein

5 TED Talks to Make You a Better Leader | Inc.com

Leadership. It's a simple concept -- but, not such an easy skill to master. In fact, being an effective and inspiring leader requires some serious thought, consideration, and (believe it or not) practice.<p>Luckily, there are plenty of people out there with tons of insights about what makes for a …

Leadership

The Best Books for Modern Sales Professionals and How to Read Them All in the Next 6 Months

If you search for sales books on Amazon, over 100,000 titles come up. I’m a big believer in education, and books are the best way to develop your …

5 Tips on Being an Inspiring Leader | Inc.com

Regardless of your confidence and ambition, without a handful of traits it's hard to get people to follow you. That's according to CEO and founder of Carats & Cake, Jess Levin. At 32, she worked for nearly four years in venture capital rubbing elbows with driven entrepreneurs and founders before …

Leadership

Control, or Be Controlled: Sales Forecasting Done Right

Why is it so damn hard to meet a sales forecast? There are so many ways things can go wrong during the sales process — prospects were super excited …

4 Mistakes 95% of Salespeople Make With Cold Emails

Here at Predictable Revenue, we collect a lot of incoming cold emails and send each other the best and worst examples to discuss. Some of the cold …

The Single Most Important Principle of Good Leadership, Summed Up in 1 Sentence | Inc.com

For years, I wanted to be the leader.<p>Back in elementary school, I remember being part of a small group of close friends. Every recess, we stuck together. In a world where sticks, stones, <i>and</i> words have the ability to cause pain, there was strength in numbers.<p>And for some reason, that group looked to …

7 Sales Tips That Have Nothing to Do With Selling

You'll be surprised how far these counter-intuitive power moves can take you<p>A salesperson's job is no walk in the park - you hit roadblocks day in and day out. When deals are in limbo and prospects are missing in action, how can you get yourself unstuck? Here are 7 things you can do right now to …

How Top Salespeople Land Hard-to-Get Meetings

Richard Branson famously said, “Succeeding in business is all about making connections.” Mr. Branson surely has little trouble getting anyone he wants on the phone, but the rest of us could use a little help.<p>While I was researching my new book, <i>How to Get a Meeting with Anyone</i>, I asked the top 100 …

Read Paul Ryan's Speech on the State of American Politics

House Speaker Paul Ryan gave a speech on the state of American politics Wednesday, reflecting on some of his own past rhetoric and policy …

23 Best Motivational Quotes That Can Drive You To Success

When you have a dream to accomplish, many negative things can stop you. There are times when you give up on trying, and you set aside your dreams …

6 Things Exceptionally Productive People Know (That You Don't)

Insane productivity starts with your state of mind.<p>Here's a seemingly simple question for you: What's productivity all about?<p>Most people will answer that getting more done is about straightforward time and energy management--scheduling your tasks more efficiently, optimizing your lifestyle for …

14 Things Every New Leader Needs to Know

All too often new leaders are thrown to the wolves and expected to survive with nothing more than a quick <i>go get em'</i> sentiment from the powers that be. Then about six-months (or 10 years) later someone in HR says, "We should probably send you to a workshop on leadership." And the leader is now …

What Separates High-Performing Leaders from Average Ones

Research shows that employees dislike their jobs, don’t trust their leaders, and aren’t engaged. If you’re a leader — or aspiring to be one — you should be frightened. Are organizations in the modern world built for leaders to fail? Or can you overcome these leadership challenges, and if so, how? …

Ever Talk About Non-Work Stuff With Your Employees? Do It. They Will Love You.

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>According to Gallup, 50 percent of people who leave a job do so because they want to “get away from their manager." Ouch.<p>But when you dig deeper and read into the survey responses, what people are really saying is that they want a better …

7 Secrets for Tackling Your 'To-Do' List Everyday

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>When it comes to productivity, most of us start each day with the best intentions. We plan on plowing through every task that comes our way with maximum energy and creativity -- and minimal distractions. And, occasionally, things actually …

Be a Leader Who Can Admit Mistakes

This might sound obvious, but if you want to build a more engaged workforce you need to, well, engage. That means, whether you are a CEO or a frontline manager, you need to be working hard to connect, face-to-face, with your people. That can mean anything from walking around and making pit stops in …

5 Types of Business Insurance You Never Knew Existed | Inc.com

Insurance is one of those things that entrepreneurs hate to think about but know they need to have. Operating a small business without proper insurance can lead to big problems if your products cause some sort of harm to consumers or key assets get damaged or stolen. Since launching my small …

Five Risks When Small Businesses Fire/Terminate Employees

Companies of all types and sizes fire/terminate employees for a wide range of reasons. However, firing or terminating employees has consequences if …

5 Good Reasons HR Management Software is a Worthwhile Asset

The human resources (HR) department is a <b>key component of any organization</b>. They oversee functions spanning hiring, compensation and benefits …

The HR Analytics Value Pyramid (Part 1)

This blog post has been prepared to respond to the many questions we get with regards to how to add value with HR Analytics. With the HR Analytics …

How Do You Build Credibility As A Leader When You Aren't The Technical Expert?

Five years ago I was working as an attorney in our Law department when I was offered a leadership position in an entirely new area—corporate strategy. At the time, I knew nothing about corporate strategy, which, as you can imagine, made me nervous. What would happen if people found out I wasn’t the …

Leadership

9 Ways to Make a Great First Impression | Inc.com

Researchers have found that a first impression is made within the first seven seconds after you meet someone new. When you meet someone for the first time, they are taking a rapid inventory of your gait, your smile, your handshake, and how you present yourself. As you are making your approach, they …

The Question Every CEO Should Ask The Company's HR Leader

What do CEOs and their HR chiefs talk about? With luck, they talk about everything — about hiring, and the state of the organization, and upcoming events. I hope they talk about who’s getting promoted and who’s leaving and what’s new and how the team is holding up.<p>There’s one question every CEO …

The Workplace