Curious about WORK

By JD Dillon | Articles exploring ways to improve how work gets done ...

Amazon to Buy Whole Foods for $13.4 Billion

Amazon agreed to buy the upscale grocery chain Whole Foods for $13.4 billion, in a deal that will instantly transform the company that pioneered online shopping into a merchant with physical outposts in hundreds of neighborhoods across the country.<p>The acquisition, announced Friday, is a reflection …

Whole Foods

What are the most innovative companies doing to improve their onboarding?

Studies show that many employees will be searching for another job within three months of starting a new job because their initial experience with …

Employee Engagement

Millennials are killing chains like Buffalo Wild Wings and Applebee's

Casual dining is in danger — and millennials are to blame.<p>Brands such as TGI Fridays, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closures, as casual-dining chains have struggled to attract customers and increase sales.<p>"Casual-dining restaurants face a uniquely …

Restaurants

Millennials aren’t job-hopping any faster than Generation X did

Micaelah Morrill at Greentown Labs in Somerville, Mass., in May 2016. (Suzanne Kreiter/The Boston Globe via Getty Images)<p>Millennial workers, those …

You Just Had a Difficult Conversation at Work. Here’s What to Do Next

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at work, whether with peers, managers, clients, or direct reports. We know they are difficult …

Harvard Business Review

Do You Know How Each Person on Your Team Likes to Work?

When we travel to a country that has a different culture than ours, many of us spend time learning ways to communicate and connect with the people there. We might look up the meanings of common terms and access maps of key attractions.<p>Similarly, when you first become a manager, it’s helpful to …

Management

Mastering the digital advantage in transforming customer experience

Digital services and operations are raising the competitive bar in every sector. To capture the opportunity, incumbents should embrace a new …

Customer Experience

Websites in Real Life

The future of work: Changes in the workplace

The future of work will definitely include artificial intelligence in some shape or form. But what will our actual workplace look like?<p>Artificial …

The Art of Giving and Receiving Advice

Seeking and giving advice are central to effective leadership and decision making. Yet managers seldom view them as practical skills they can learn and improve. Receiving guidance is often seen as the passive consumption of wisdom. And advising is typically treated as a matter of “good …

Forget AI. The real revolution could be IA

This past Spring, AlphaGo — an artificial intelligence (AI) machine — beat the human world champion in a five-game match of Go, an ancient Chinese …

Artificial Intelligence

This Millennial Rant Deserves A Trophy For Being Most Wrong

By Mark Hill Published: January 12th, 2017 By now, there's a good chance you've seen this viral video about "millennials in the workplace," which has …

Humor

John Hagel's Wake-Up Call For Business -- How To Launch A Change Movement

Last month, Deloitte published the grim findings of its Shift Index 2016, which showed that the 50-year decline of the rates of return on assets of U.S. firms continues. I spoke with John Hagel, Founder and Chair of Deloitte’s Center for The Edge about the findings and what could be done to turn …

State Street

How Do We Navigate Complexity within Complexity?

Technology has created disruption outside and inside organizations today. Ignoring it as a passing phase leads an organization to the risk of being …

A Beginner’s Guide to Org Design

The 9 Words We Encounter The Most<p>At The Ready we focus on organization design and the Future of Work. It’s a lens on management consulting that helps …

How 4 Retailers Became “Best Places to Work”

HEB, Costco, Trader Joe’s, and QuikTrip all made Glassdoor’s 2017 “Best Places to Work: Employees’ Choice” list, released in early December. These retailers pay better than many others and that counts for a lot in a low-wage industry like retail. But they also score higher on culture. What is it …

Almost all the US jobs created since 2005 are temporary

The conventional full-time job is disappearing.<p>Survey research conducted by economists Lawrence Katz of Harvard University and Alan Krueger at Princeton University shows that from 2005 to 2015, the proportion of Americans workers engaged in what they refer to as “alternative work” jumped from 10.7% …

Freelancing

These Are The Top 5 Workplace Trends We’ll See In 2017

According to Glassdoor’s economist, crazy perks and the gig economy will slow down while automation will speed up.<p>This was a “remarkable” year for hiring, according to Glassdoor’s chief economist, Andrew Chamberlain. He says that the U.S. added an average 180,000 new jobs per month, well above the …

401(k)

Korn Ferry Global Study: Majority of CEOs See More Value in Technology Than Their Workforce

CEOs

Collaborative Overload

Collaboration is taking over the workplace. As business becomes increasingly global and cross-functional, silos are breaking down, connectivity is increasing, and teamwork is seen as a key to organizational success. According to data we have collected over the past two decades, the time spent by …

Why You Should Never Try to Build a Company Without a Partner

<i>The Entrepreneur Insiders network is an online community where the most thoughtful and influential people in America’s startup scene contribute</i> …

Entrepreneurship

The Role of Failure in Rapid Innovation

Shown above – Steve Jobs holding the first MacintoshThis curated column is authored by Daniel Newman, Principal Analyst and Founding Partner at …

Innovation

Did Atlassian just crack the code on digital teamwork?

As digital technologies allow us to become increasingly connected in our work, effective teamwork becomes more and more important. But as I’ve …

Atlassian

10 Principles of #OrgDesign by PwC https://t.co/VNZbPEPfzR

At WeWork, Humans Supply Data For Its “Giant Computers”

The coworking startup is using heat maps and beacons to make its real estate operating system even more efficient.<p>In the office of the future, heat maps will facilitate employee interactions, and conference rooms will talk to you. At least if you’re a member of WeWork.<p>The hipster coworking company …

Real Estate

Amazon Tests 30-Hour Work Week

The <i>Washington Post</i> reports that Amazon is launching technical teams whose workers will only clock in for 30 hours a week. While plenty of employees …

The Workplace

Work as a Catalyst for Growth with Melissa Daimler

<b>August 23, 2016</b><p>Today’s guest, Melissa Daimler, is someone I’ve known for 15 years. She knows a ton about the coaching world because she was the very …

10 Handy Gmail Tips That'll Help You Stay Organized & Productive [Infographic]

Gmail is one of the most popular email clients for webmail right now -- and with good reason. It's one of the most powerful and reliable email …

Lifehacks