Curious about WORK

By JD Dillon | Articles exploring ways to improve how work gets done ...

10 Content Curation Tools That Will Make You More Productive

I think you would agree with me that time is precious to us all. Especially when it comes to working.<p>If we could be more productive, we can get a lot …

Digital Marketing

Google Is Giving Away Its Best Tools for Managers Absolutely Free

Put Google's insights about what makes a great manager to use without paying a penny.<p>When it comes to developing great managers, Google doesn't leave much to chance. The data-obsessed company famously spent years studying the attributes of effective managers for its Project Oxygen, determining that …

Google

The latest RAND survey paints a disturbing portrait of the American workplace

American jobs are grueling, according to a newly published RAND survey.<p>For the first time in 2015, the nonprofit think tank asked its nationally representative survey panel about their attitudes toward the workplace. “The portrait that emerges is of a workplace that is taxing on a lot of …

The Workplace

Building a Better Employee Experience

<i>An engaging employee experience can provide a competitive advantage and even drive a stronger customer experience. Leading organizations are prioritizing employees and taking a holistic approach to the workplace.</i><p>In today’s digital world, employees expect a new kind of experience on the job: …

Employee Engagement

Exploring Tech: Tools for Scheduling Meetings

<i>From the Editor: “Exploring Tech” is a new column in</i> Learning Solutions Magazine<i>. Brian Dusablon will discuss ways that he has found to help</i> …

Google Calendar

Home – Google.org

Data-driven, human-focused philanthropy—<br>powered by Google<p>We bring the best of Google to innovative nonprofits that are committed to creating a world …

Diversity

Every Generation Wants Meaningful Work — but Thinks Other Age Groups Are in It for the Money

Several years ago, I started getting regular consulting requests from companies seeking help managing Millennials. When I asked what they were struggling with, I heard comments similar to these:<p><i>“Millennials don’t seem to care about the work or the company. They will let us train them and then quit</i> …

Harvard Business Review

Design Your Employee Experience as Thoughtfully as You Design Your Customer Experience

Improving customer experience is often a top business priority, but what about employee experience?<p>Temkin Group reports a correlation between employee engagement and success in customer experience. In its 2016 Employee Engagement Benchmark Study, the firm showed that companies that excel at …

Customer Experience

How I Use Weekends And Mondays To Stay Productive (And Sane) All Week

One entrepreneur shares three habits that help him de-stress and stay focused.<p>In 2014, I was constantly anxious. My business was doing well, but I couldn’t say the same about my mental health. Had you asked my business partners, friends, or peers three years ago, every single one of them would’ve …

Productivity

Five Skills You’ll Rarely See In Job Postings (But Definitely Need)

Employers are terrible at saying what’s actually needed to succeed in a given role, but these soft skills usually are.<p>The skills you need to land an in-demand job right now might not be so different from the ones that will keep you employable in the future.<p>As ZipRecruiter cofounder and CEO Ian …

Employment

Self-Driving People, Enabled by Airbnb

Roughly a decade ago two new “platform” companies burst out of California. The one that dominated the headlines was called Uber, which created a platform where with one touch of your phone you could summon a cab, direct the driver, pay the driver and rate the driver. It grew like a weed — as all …

Sharing Economy

Simple is the New Black

Each day I encounter an article or vendor selling simplicity. Just today I crossed paths with titles like “elearning simplified” and “Simple …

A Blueprint for Coexistence with AI | Backchannel

<b>For most of my adult life,</b> I have been maniacally focused on my work. I would answer emails instantly during the day, and even get up twice each …

Artificial Intelligence

What Your Resume Should Look Like in 2017

<i>This article originally appeared on Money.</i><p>Resume trends change quickly. From head shots to QR codes to company logos, it’s hard to tell which extras …

Employment

Organisation Design Based on Science, Not Superstition

Organisations, like natural organisms, experience evolution. And each new mutation – from the assembly line to the transnational corporation to …

Software Engineering

The Truth About the Gig Economy

As you’ve surely heard—and perhaps experienced firsthand—American jobs aren’t what they used to be. Corporations long ago stopped being a source of …

U.S. Census

Amazon to Buy Whole Foods for $13.4 Billion

Amazon agreed to buy the upscale grocery chain Whole Foods for $13.4 billion, in a deal that will instantly transform the company that pioneered online shopping into a merchant with physical outposts in hundreds of neighborhoods across the country.<p>The acquisition, announced Friday, is a reflection …

What are the most innovative companies doing to improve their onboarding?

Studies show that many employees will be searching for another job within three months of starting a new job because their initial experience with …

Employee Engagement

Millennials are killing chains like Buffalo Wild Wings and Applebee's

Casual dining is in danger — and millennials are to blame.<p>Brands such as TGI Fridays, Ruby Tuesday, and Applebee's have faced sales slumps and dozens of restaurant closures, as casual-dining chains have struggled to attract customers and increase sales.<p>"Casual-dining restaurants face a uniquely …

Restaurants

Millennials aren’t job-hopping any faster than Generation X did

Millennial workers are just as likely to stick with their employers as their older counterparts in Generation X were when they were young adults.

You Just Had a Difficult Conversation at Work. Here’s What to Do Next

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at work, whether with peers, managers, clients, or direct reports. We know they are difficult …

Harvard Business Review

Do You Know How Each Person on Your Team Likes to Work?

When we travel to a country that has a different culture than ours, many of us spend time learning ways to communicate and connect with the people there. We might look up the meanings of common terms and access maps of key attractions.<p>Similarly, when you first become a manager, it’s helpful to …

Management

Mastering the digital advantage in transforming customer experience

Digital services and operations are raising the competitive bar in every sector. To capture the opportunity, incumbents should embrace a new …

Customer Experience

Websites in Real Life

In Real Life

The future of work: Changes in the workplace

The future of work will definitely include artificial intelligence in some shape or form. But what will our actual workplace look like?<p>Artificial …

The Workplace

The Art of Giving and Receiving Advice

Seeking and giving advice are central to effective leadership and decision making. Yet managers seldom view them as practical skills they can learn and improve. Receiving guidance is often seen as the passive consumption of wisdom. And advising is typically treated as a matter of “good …

Management

Forget AI. The real revolution could be IA

This past Spring, AlphaGo — an artificial intelligence (AI) machine — beat the human world champion in a five-game match of Go, an ancient Chinese …

Artificial Intelligence

This Millennial Rant Deserves A Trophy For Being Most Wrong

By Mark Hill Published: January 12th, 2017 By now, there's a good chance you've seen this viral video about "millennials in the workplace," which has …

Humor