I recently stood in front of an executive team, allowing their unproductive to-ing and fro-ing to continue a little longer. It was a gold mine of examples I could use to teach them how not to have conflict.
One of the most interesting things about his project was how many people said "no." Management writer Peter Drucker: "One of the secrets of productivity (in which I believe whereas I do not believe in
Too many people succumb to the mistaken belief that the ability to connect with others is a natural, unteachable trait that belongs to only a lucky few. It's easy to fall prey to this misconception. In