Communicative Organizations

By ALTkey | The purpose of this magazine is to highlight communication strategies and practices that are the hallmark of communicative organizations and their leaders. The term communicative organizations is not in wide use (yet) and it’s most heavily referenced in the work of the Global Alliance and was first defined in the Stockholm Accords that were the result of the 2010 World Public Relations Forum.

Why digital workplace transformation starts with digital leadership

Successful digital transformation – both inside and outside the organization – starts with digital leadership. Yet many leaders The post Why digital …

Digital Transformation

How to Spot a Good Communicator (They Do These 5 Things Daily)

The billionaire founder of the Virgin Group, Richard Branson, once wrote, "Communication makes the world go round. It facilitates human connections, …

Personal Information
Stephen King

Find a way (with words) to engage your employees ‹ Poppulo (formerly Newsweaver)

Sometimes I wonder what language my clients are talking in.<p>It sounds like English. And there are plenty of filler words that make sense. But then …

The Problem with Most Meetings Is That There’s Not Enough Debate

The modern workplace is awash in meetings, many of which are terrible. As a result, people mostly hate going to meetings. The problem is this: The whole point of meetings is to have discussions that you can’t have any other way. And yet most meetings are devoid of real debate.<p>To improve the …

Leadership

New year, new hope: How communication can make 2018 a better year

<i>Five communication trends worth embracing in 2018</i><p>For those who believe in communication as a force for good, 2017 was a dark and difficult year. It …

Harvey Weinstein

Lessons From The Greatest Speeches In History

At a special event commemorating the 15th anniversary of Intelligence Squared, two political speechwriters took to the stage to discuss the power of …

Barack Obama

Meetings Would Go Faster If People Took the Time to Listen

Several months ago, a CEO I’ll call Elana, who is deaf, approached me for coaching. As we talked through her leadership skills and organizational political landscape, I quickly realized she was a fantastic listener. As a deaf person, Elana is more intentional about how she listens. In our meetings, …

Note-Taking

3 keys to a successful communications audit

Let’s start by addressing the whale in your fish tank: No one really wants to do a communications audit.<p>Audits take several months. They cost money. …

When it Comes to the Digital Workplace, One Tool Doesn't Fit All

A strong argument can be made for giving people in the workplace access to an integrated suite of digital productivity tools. A consistent interface …

The Workplace

3 crucial ingredients to effective workplace communication

Communicating at work can be a confounding experience.Simple messages are often misconstrued, taken out of context or just ignored. Communication is …

Gregarious

Bono And Thomas Friedman Reveal Three Skills American Workers Need Today

The business world is constantly changing and now it’s changing at an accelerated speed. American workers no longer have decades to adapt to new technologies or business advancements. People need to be able to adapt — and adapt quickly — if they want to thrive in the business world and not fall …

Communication Skills

What I Learned About Coaching After Losing the Ability to Speak

I was diagnosed with ALS (Lou Gehrig’s disease) in 2001. By 2003 I could no longer speak intelligibly or walk, and any muscle control became more difficult as the disease progressed. I knew I couldn’t keep facilitating team meetings and giving strategy presentations — staples of the consulting …

Framing

Air Canada chief highlights what not to do in a media interview

It’s not uncommon for some executives to lash out during a media interview.<p>Leaders who do so are used to being in control and get angry when they’re …

Air Canada

We Asked Men and Women to Wear Sensors at Work. They Act the Same but Are Treated Very Differently

Gender equality remains frustratingly elusive. Women are underrepresented in the C-suite, receive lower salaries, and are less likely to receive a critical first promotion to manager than men. Numerous causes have been suggested, but one argument that persists points to differences in men and …

FaceTime

GE's New CEO Uses An Effective Communication Technique To Focus His Agenda

On his first day as the new chief executive of GE, John Flannery sent an internal letter to the company’s 300,000 employees. It’s been 16 years since GE has had a new CEO, so Flannery made sure the direction was clear.<p>“I have a relentless focus on three things,” Flannery stated in the letter. Those …

Leadership

The Alan Alda I Didn't Know About | JAd'E Communications

My favourite subjects are communications, science and math so when I heard about a new book from Alan Alda, I had to check it out. Alan Alda knows …

Digital Transformation: A Product Approach To Leadership

Organizations today are facing a difficult challenge as they pivot to answer the digital call and become technology driven. Strong leadership, with a clearly articulated vision supported by concise goals and messaging is key to execution.<p>It comes down to three core tenants (equal measure of …

Product Management

To Understand Whether Your Company Is Inclusive, Map How Your Employees Interact

To gauge the impact of diversity and inclusion efforts, companies typically track metrics on the hiring, attrition, promotion, and composition of the current workforce. While such statistics are useful, they don’t provide a fully accurate picture. In reality, diversity and inclusion are not merely …

Employment

The New Rules Of Corporate Communications

The communications challenges companies face these days are growing. Here’s how to keep up.<p>To put it bluntly, corporate communications is the spurned stepchild of the C-suite. In many organizations, the function hardly gets the attention it deserves until the moment crisis hits. But undervaluing …

Leadership

CEOs See Chief Communicator’s Role Expanding Across the Enterprise

Arthur W. Page Society president Roger Bolton argues that there has been a significant shift in CEOs' perception of the value of corporate …

CEOs

To Be a Better Communicator, Think Like an Engineer | Inc.com

You may be the trendiest person on earth. You wear the latest fashions, eat in fabulous restaurants that nobody's heard of you (but are about to become wildly popular) and know which movies and music are cutting edge.<p>But none of that makes you effective at communicating with your target …

Research

Why Silos Kill The Ability To Communicate A Unified Vision, And 5 Ways To Eliminate Them

Many organizations today that struggle with change and fall short of fulfilling their ultimate vision spend countless days, weeks and months – not to mention resources – trying to understand why they can’t seem to circumvent the barriers standing in their way. And often, they can’t quite define …

Management

This Email From Elon Musk to Tesla Employees Is a Master Class in Emotional Intelligence | Inc.com

Tesla, the electric-automobile manufacturer led by famed CEO Elon Musk, has struggled mightily with safety over the past few years. California nonprofit Worksafe, a worker safety advocacy group, recently made headlines when it reported that the injury rate at Tesla's Fremont, California, plant was …

Tesla

How to Communicate Clearly During Organizational Change

A former colleague liked to remind leaders of their impact by telling them, “There are children you’ve never met who know your name.” The point was simple: Their followers were also moms or dads who were going home and talking about their day in front of their children. And you, their leader, had a …

Management

Life’s Work: An Interview with Alan Alda

Walter McBride/Getty Images<p>Best known for playing Hawkeye Pierce on the TV series M*A*S*H, Alan Alda is also a film and theater actor, scriptwriter, director, nonfiction author, science-show host, and founder of two organizations designed to help people improve their communication skills—a topic he …

Communication Skills

Are You A People Manager? Here Are The 2 Skills Your Employees Say You Need To Improve

You’re a people manager — and you believe you’re good at it. But do you really know what your employees think about your management skills?<p>According to a survey by Robert Half Management Resources, communication and diplomacy are the skills workers say their boss needs to improve most.<p><b>Watch on</b> …

Leadership

The Ultimate Disaster and Business Recovery Plan Checklist

Not investing in BCDR can cause your organization irreparable harm. Use this business recovery plan checklist to ensure your business is secure.

This 63-Year-Old Communication Model Might Explain Why No One Understands You | Inc.com

Are you waiting for a feedback loop to complete?<p>That's an important question to ask.<p>When we text constantly, talk on the phone, throw out ideas on Slack, or even chat in person, it's important to listen for verbal cues, wait to interpret body language signals, and look for an indication that the …

Mentoring