JK

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Why Does Apple Think It Can Get Away With Selling Overpriced Stuff?

Just because it’s worked before doesn’t mean it can work today.<p>I want to tell you a story about three amazing products.<p>The world’s most popular smart home speaker.<p>The world’s most popular laptop computer.<p>And the world’s most popular smartphone.<p>Which belong to Apple?<p>The speaker? That’s the Amazon …

Profit

As Store Layoffs Mount, Retail Lags Other Sectors In Retraining Workers

Harry Friedman has run a consultancy training entry-level retail workers in customer service and other basics for 35 years. But in all his years, he has not <i>retrained</i> retail workers for new skills.<p>"Nope; we do none of it," he says. "I don't know that anybody does any of it."<p>Many retail workers are …

Customer Service

Apple Is Lobbying Against Your Right to Repair iPhones, New York State Records Confirm

Behind the scenes, Apple is trying to kill legislation that would make it easier for normal people to fix iPhones.<p>Lobbying records in New York state show that Apple, Verizon, and the tech industry's largest trade organizations are opposing a bill that would make it easier for consumers and …

Mobile Technology

App Store users can bring antitrust lawsuit against Apple

A court decision will let a group of iPhone users sue Apple for monopolizing the sale of iPhone apps.<p>If you've ever grumbled about the App Store being your only way to buy apps for your iPhone, you're not the only one.<p>The 9th US Circuit Court of Appeals decided Thursday that iPhone app purchasers …

Apps

Best of CES 2017: the most impressive products from the show

Once again we kick off the new year with one of the biggest tech events on the planet, the Consumer Electronics Show (CES)! For those that have never been, let’s just say that massive doesn’t even begin to describe CES, which is sprawled out across 2.4 million square feet, with more than 3,500 …

Consumer Tech

FBI deletes details about hacking effort in document release

WASHINGTON (AP) — The FBI has released 100 pages of heavily censored documents related to its agreement with an unidentified vendor to hack into an iPhone used by one of the San Bernardino, California, shooters, but it did not identify whom it paid to perform the work or how much it cost.<p>The …

Privacy

Apple to replace iPhone 6s batteries after fault causes some to randomly shut down

Apple has admitted that a manufacturing fault has been causing some iPhone 6s devices to switch off at random even when they have a significant amount of battery.<p>Apple said it would fix the iPhone 6s handsets that shutdown unexpectedly for free. It added that the problem affects some devices …

Android Circuit: New Galaxy S8 Leaks, Nokia Phone Picks Android, Black Friday Pixel Defeats iPhone

Taking a look back at seven days of news and headlines across the world of Android, this week’s Android Circuit includes leaks on the Samsung Galaxy S8 specifications, a new selfie camera for the South Korean flagship, the momentum is building behind the Google Pixel, the return of the Nokia brand …

Mobile

Apple to fix 'touch disease' flaw for iPhone 6 Plus

The significant flaw in touchscreens can be triggered when devices are dropped multiple times, Apple claimed<p>Apple has acknowledged a significant flaw that causes touchscreens to fail in some iPhone 6 Plus smartphones, claiming the problem can be triggered when devices are dropped multiple …

Mobile Technology