What do Airbnb, Google, and Snap have in common? They know how to get their products “hired” for the job. I was a late adopter of Snapchat. When it first surfaced in 2011, I didn’t relate to its intended
Redesigning menus to encourage healthier eating choices might not just be better for our waistlines, but for restaurant profits, too. Responding to the rise of American obesity rates, some politicians
Language is the crystallization of thought. But the words we choose do more than just reflect our thought patterns—they shape them. What we say—and how we say it—can deeply affect a company’s culture.
Since 2009, Adam Bryant has interviewed hundreds of CEOs for the “Corner Office” feature in The New York Times. This month he’s publishing his second book based on the interviews: “Quick and Nimble: Lessons
My fellow HBR blogger Bill Taylor recently made a pitch for all of us to stop using the word “innovation” in 2014. Despite his plea, I suspect this word isn’t going anywhere. It’s too important as a driver
Feedback is crucial. That’s obvious: It improves performance, develops talent, aligns expectations, solves problems, guides promotion and pay, and boosts the bottom line. But it’s equally obvious that
Business-school literature has long stressed the importance of taking risks and encouraging rapid failure. In the real world of quarterly numbers, though, embracing failure mostly remains a throwaway in
You're good. You wouldn't be where you are if you weren't. But you know you're capable of better than good. You're capable of achieving truly great things. Problem is, days go by, then weeks, months--maybe