isaiahchng

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A Ridiculously Simple Tool For Building Products People Love

What do Airbnb, Google, and Snap have in common? They know how to get their products “hired” for the job.<p>I was a late adopter of Snapchat. When it first surfaced in 2011, I didn’t relate to its intended audience of college students who wanted to “chat” with photos that only lasted …

The Science Of Menu Design: How Restaurants Can Make You Choose A Salad Over A Cheeseburger

Redesigning menus to encourage healthier eating choices might not just be better for our waistlines, but for restaurant profits, too.<p>Responding to the rise of American obesity rates, some politicians have proposed regulations that would require restaurateurs to reduce portion sizes, eliminate …

Use Language to Shape a Creative Culture

Language is the crystallization of thought. But the words we choose do more than just reflect our thought patterns—they shape them. What we say—and how we say it—can deeply affect a company’s culture. To change attitudes and behaviors, it helps to first change the vernacular. To spark innovation, …

Build a ‘Quick and Nimble’ Culture

Since 2009, Adam Bryant has interviewed hundreds of CEOs for the “Corner Office” feature in <i>The New York Times</i>. This month he’s publishing his second book based on the interviews: “Quick and Nimble: Lessons from Leading CEOs on How to Create a Culture of Innovation.” He talked with HBR about why a …

Don’t Abandon Innovation — Simplify It

My fellow HBR blogger Bill Taylor recently made a pitch for all of us to stop using the word “innovation” in 2014. Despite his plea, I suspect this word isn’t going anywhere. It’s too important as a driver of growth and renewal. What can be done, in the spirit of Bill’s admonishment, is to stop …

Find the Coaching in Criticism

Feedback is crucial. That’s obvious: It improves performance, develops talent, aligns expectations, solves problems, guides promotion and pay, and boosts the bottom line.<p>But it’s equally obvious that in many organizations, feedback doesn’t work. A glance at the stats tells the story: Only 36% of …

How I Got My Team To Fail More

Business-school literature has long stressed the importance of taking risks and encouraging rapid failure. In the real world of quarterly numbers, though, embracing failure mostly remains a throwaway line in CEO speeches.<p>At PBS Digital, we went beyond corporate lip service and demanded failure from …

First 5 Steps to Achieving Great Things | Inc.com

You're good. You wouldn't be where you are if you weren't. But you know you're capable of better than good. You're capable of achieving truly great things.<p>Problem is, days go by, then weeks, months--maybe even years--and you're still cranking out good. You've yet to design that unbelievable …