Hg

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How to Give a Killer Presentation

A little more than a year ago, on a trip to Nairobi, Kenya, some colleagues and I met a 12-year-old Masai boy named Richard Turere, who told us a fascinating story. His family raises livestock on the edge of a vast national park, and one of the biggest challenges is protecting the animals from …

How CIOs Can Change the Game

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. We tackled this thorny issue in a webinar sponsored by the Harvard Business Review, Dell, and CIO.com called …

Focus Your Strategy By Assessing Others’

There’s a well-known anecdote about Gil Amelio, the CEO of Apple Computer just before Steve Jobs’ return in the late 1990s. In a conversation with a reporter, Amelio compared Apple to a ship loaded with treasure, but with a hole in the bottom, leaking water. “My job is to get everyone to row in the …

Leading People in an Anxious World

Safety is now Americans’ overriding concern. Several years ago, as I sat in a secondary school board meeting, the visiting headmaster of a K-8 school was asked what he considered the highest priority for parents in choosing high schools. I was astounded when he said “safety” rather than, for …

When Digital Marketing Gets Too Creepy

The digital marketer who effectively runs Qantas Airlines’ highly regarded — and very successful — loyalty program has an unusual iPad problem. Flight attendants on Australia’s flagship carrier can now get up-to-the-minute data on the airline’s most elite and valued frequent flyers displayed on …