hrykend

33 Flips | 6 Magazines | 23 Likes | 7 Following | 1 Follower | @hrykend | Keep up with hrykend on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “hrykend”

How Power Affects Your Productivity

Think about the last time you came home from work completely and totally drained. I don’t mean the good kind of tired, when you’ve worked hard and gotten something done. I’m talking about exhaustion, colored by frustration and tinged with anger. Maybe you even felt hopeless. You were fed up, trying …

Self-help

Identify Blue Oceans by Mapping Your Product Portfolio

This past quarter Apple once again crushed its earnings report. This despite Wall Street’s uncertainty since the death of the company’s founder and visionary, Steve Jobs. How has Apple managed to maintain its stock price and convince investors of its growth potential?<p>Consider the recent history of …

Innovation

7 Steps to Deliver Better Customer Experiences

A surprising thing happened during a recent brainstorming session I led for a retail client. We were supposed to be coming up with ideas for improving the company’s customer experiences, but the head of operations could not think of a single new customer service idea to explore. And the development …

Customer Experience

To Stay Focused, Manage Your Emotions

A leader’s most precious resource is not their time. It’s their <i>focused attention</i>. Time merely passes, while focused attention makes things happen. When we’re able to gather and direct our attention toward a particular task or interaction, we can have a significant impact in a minimal amount of …

Time Management

How Smart, Connected Products Are Transforming Competition

Information technology is revolutionizing products. Once composed solely of mechanical and electrical parts, products have become complex systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These “smart, connected products”—made possible …

What to Do After a Bad Performance Review

It can be hard to recover from a less-than-stellar performance review, especially one that you didn’t see coming. You might feel angry, embarrassed, and confused. How do you regain your professional confidence? And how do you make the best use of the critical feedback?<p><b>What the Experts Say</b> <br>Negative …

The best way to close the gender pay gap is to make salaries public

In the weeks before her ouster as New York Times executive editor, Jill Abramson found out that she was making “considerably” less than her male predecessor, Bill Keller, the New Yorker’s Ken Auletta reports. A Times spokesman pushed back against Auletta’s assertion, telling Business Insider that …

Gender

How to Execute a 15-Word Strategy Statement

There is no shortage of stories and anecdotes to illustrate how the best strategies can nearly always be reduced down to a brief but powerful statement and even more ink has been spilled describing the dangers of strategy statements that read like detailed action plans.<p>But how do you go about …

米アマゾン、声やスキャンで足す買い物メモ専用デバイスAmazon Dashを発表。食品・雑貨を同日配達

「隣の家にお醤油を借りにいくことがもっと気軽にできるような社会」の話〜VOL.9 特集「オープン・ガヴァメント」に寄せて|WIRED.jp

Focus Your Strategy By Assessing Others’

There’s a well-known anecdote about Gil Amelio, the CEO of Apple Computer just before Steve Jobs’ return in the late 1990s. In a conversation with a reporter, Amelio compared Apple to a ship loaded with treasure, but with a hole in the bottom, leaking water. “My job is to get everyone to row in the …

CMOs: Build Digital Relationships or Die

The term “digital disruption” sounds painful. The word disruption implies that things are going to get broken up. But for companies that take advantage of what digital can do, disruption will have the opposite effect. Even if business models, traditional processes, and long-standing industry …

6 Lessons In Creativity From James Cameron

You don’t have to plumb the Mariana Trench for tips on terminating your creative slump. James Cameron surfaces here to share his methods of getting inspired and getting the work done.<p>From <i>Terminator 2</i> to <i>Avatar,</i> James Cameron has become known for pushing technological innovation in filmmaking. When …

How To Improve Any Service By Simplifying It

In their new book, Simple, Siegel + Gale’s Alan Siegel and Irene Etzkorn argue that simplicity is the new luxury.<p><i>Editor’s note: The following is an excerpt from</i> Simple: Conquering the Crisis of Complexity <i>by Alan Siegel and Irene Etzkorn.</i><p><i>“Making the simple complicated is commonplace; making the</i> …

Insurance Industry

How to Dispel Distrust at Work

In 2009, security staff at a Texas bank smelled something funny in the air and asked customers to evacuate because they suspected a carbon monoxide leak. Thirty-four people were rushed to the hospital complaining of chest pains and headaches. Of course carbon monoxide is odorless; the cause of this …

Can You Really Improve Your Emotional Intelligence?

Who wouldn’t want a higher level of emotional intelligence? Studies have shown that a high emotional quotient (or EQ) boosts career success, entrepreneurial potential, leadership talent, health, relationship satisfaction, humor, and happiness. It is also the best antidote to work stress and it …

Which Behaviors Must Leaders Avoid?

If you want to empower, engage, or motivate others, don’t just focus on increasing your positive behaviors. Pay attention to what you need to <i>stop</i> doing as well. Why? Because people remember the bad more than the good. To quote from a previous HBR article, How to Play to Your Strengths, “Multiple …

The Most Overlooked Leadership Skill

Even before I released the disc, I knew it was a long shot. And, unfortunately, it was a clumsy one too.<p>We were playing Ultimate Frisbee, a game similar to U.S. football, and we were tied 14-14 with a time cap. The next point would win the game.<p>I watched the disc fly over the heads of both teams. …

How to Create True Customer Advocates

Who sells your products or services? This may seem like a silly question, the answer being of course, the sales & marketing team. But increasingly, the most important person selling what you’re offering is — your customer.<p>More specifically, your customer <i>advocates</i>. And, as buyers increasingly expect …

A Futurist Looks at the Future of Marketing

Digital marketing is evolving as fast as any other medium on our tablets, smartphones, Google Glass and beyond. To learn about what the future may bring to this marketing genre, we reached out to Gerd Leonhard, an author, strategic advisor, CEO of TheFuturesAgency, and someone whom <i>The Wall Street</i> …

How to Lead When You’re Not in Charge

For all of the books (thousands) written on leadership, individuals (millions) who have participated in leadership seminars and dollars (billions) invested in leadership development, too many leadership experts still fail to distinguish between the practice of leadership and the exercise of …

メールも上司もいらない!? 未来の企業のための新ルール15|WIRED.jp

Insights From A Future Harvard Business School Case Study, Before It’s Taught At Harvard

What two economics professors and a coffee farmer teach us about innovation, and rescuing a missed opportunity.<p>In 1977, two professors, John Panzar and Robert Willig, introduced a term that would redirect how and where companies look for strategic innovation: economies of scope. Until that time, …

Innovation

The Future Of Technology Isn’t Mobile, It’s Contextual

Next up: Machines that understand you and everything you care about, anticipate your behavior and emotions, absorb your social graph, interpret your intentions, and make life, um, “easier.”<p>You’re walking home alone on a quiet street. You hear footsteps approaching quickly from behind. It’s …

Head of the Class: Co.Create’s Top Master Classes of 2012

The Master Class series at Co.Create began earlier this year with a simple mandate: creative people at the top of their given field doling out actionable lessons on how to do what they do. While this goal was followed to the letter, over the course of 2012, the series also evolved.<p>Prototypical …

Fighting

How To Talk Like A Most Creative Person

At the center of every great project–whether Google Maps, a podcast, or Nashville–lies a conversation. Just ask Daniel Graf, Connie Britton, and Marc Maron, three of this year’s Most Creative People in business.<p>Combing through our Most Creative People of the year list, you can see that …

Google Maps

4 Ways To Improve Your Sustainable Business Strategy, From The Man Who Grew REI

Kevin Hagen learned quite a bit from leading the sustainability charge at REI for the past seven years. Here’s what he thinks he did well–and what he wishes he’d done better.<p>In a series of recent posts on his blog, Kevin Hagen, who just left REI, went into great and transparent detail about the …

Business Strategy

Real-Time Parking Startup ParkMe Launches An Android App

Real-time parking startup ParkMe wants to help find you parking — in real-time. The company, which originally started out on the Web, has been making a big push behind mobile apps, which is really smart, because most times when you’re looking for parking, you’re not on a PC, but you have a …

With Site Ai, Automated Insights Provides A Cliffs Notes Version Of Your Web Analytics

Automated Insights, a startup that translates raw data into plain English, is launching a new product that could make analytics data a lot more accessible.<p>The new product, called Site Ai, pulls data from existing systems (it started with Google Analytics and Clicky, and the company is currently …