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7 Statistics About Social Media Customer Service All SaaS Startups Must Know

Social media may be the most valuable customer support channel at your disposal<p>Social media has greatly enhanced how we communicate with one another, discover new interests and hobbies, find work or business opportunities, and engage with customers who find us through a variety of channels.<p>Social …

Customer Experience

Incredible outdoor restaurants


A 7-Step Tutorial on Sales Messages

Your sales message is the core of your sales and marketing efforts. Here's how to write one and make it more useful.<p>I’ve posted multiple times about sales messages, sales emails, email marketing and similar topics. This post turns the information in those posts (along with some explanatory video …


100 Incredible Resources For Tech Entrepreneurs And Startups

Note: Please support the creator of this article by viewing it on (where I originally published it)!<p>Dude. Startups are hard. But they …


10 Free Web Tools Every Entrepreneur Must Use

When you are running your own business, you know how important it is to use every tool at your disposal--especially those that are free.<p>When you are running your own business, you know how important it is to use every tool at your disposal--especially those that are free. With more and more …

Small Business

50 Websites Your Startup Needs to Succeed

It might seem like it, but your startup isn't alone.<p>You have more help, tools and talent at your disposal than your partners and first employees bring to the table. Even better, some of the tools are free, and the others come at a fair, competitive price. Not all of a startup's help comes in the …

Small Business

6 Steps to Starting a Business From Your Home

Nellie Akalp is the CEO of, an online legal document filing service, where she helps entrepreneurs incorporate or form an LLC for their …

The 1 Email That Every Salesperson Must Master

A simple template that can help you close millions of dollars of business deals throughout your career.<p>In "How to Write a Killer Sales Email," I explained how to use email to start up an email dialogue with a potential customer. This post describes the other end of that sales process--the email you …


5 Tweaks to Your Website That Could Increase Sales 300%

<i>This article is part of SWOT Team, a new series on Mashable that features insights from leaders in marketing, brand-building and public relations.</i><p>A …

What Your 'About Us' Page Isn't Doing

The humble About Us page: it’s one of the most visited pages on any site and also one of the most neglected and overlooked. We chatted with some of our favorite digital marketing experts on what’s usually missing to give you an easy checklist for your own site.<p><b>Mistake #1: Not including contact</b> …

Small Business

4 Ways to Build Your Business Being Nice to Strangers at Parties

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>If you're determined to drive explosive growth at your business, stop hiding in your office like a mole, playing the latest version of Black Ops in the dark.<p>Smart CEOs think like tigers: They hunt at night—making the most of parties and …

North America
Business Strategy

8 Musts to Start Your Business With Little to No Capital

Founder, Market Domination Media®<p>Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>Entrepreneurs will often have amazing business ideas, but they put them on hold due to a lack of capital. They assume that their idea will never get far off the ground unless they have major funding behind …

Small Business

10 Pointers Every Young Entrepreneur Needs to Know

Opinions expressed by <i>Entrepreneur</i> contributors are their own.<p>A young entrepreneur might run across a lot of articles offering advice for the new business owner. But how many articles are actually geared toward the young entrepreneur?<p>As a former young entrepreneur myself (now I'm 30), I’ve decided …

Small Business

Fight Off the Summer Slump With These 3 Marketing Tips

This story originally appeared on Salesforce<p>The term “summer slump” presents a pressing problem for a lot of small businesses. It seems like there’s always a point during the summer when sales begin to dwindle, productivity winds down, and everything sort of grinds to a halt until fall. This can be …


4 Crucial Marketing Tools for Promoting Your Business

Business promotion is quite important for profitability and growth. Promotion helps you reach out to more people, who can be turned into prospective …