hmhesley

6 Flips | 2 Magazines | 2 Following | @hmhesley | Keep up with hmhesley on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “hmhesley”

A Question That Can Change Your Life

For years I’ve exercised every day — doing weights, cardio, yoga — but despite my continuous effort, I haven’t seen much change.<p>Until a few months ago.<p>Recently, my body has changed. My muscles are stronger, more defined, and I’ve lost five pounds along with a visible layer of fat. So what did I do …

Understanding Customers Is Everyone’s Job

Going to market effectively these days, no matter what business you’re in, means relating to customers as individuals — even if there are millions of them. In a previous post, I described how U.K. retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply …

Foster a Culture of Gratitude

In the movie <i>Remember the Titans</i>, Coach Herman Boone takes his high school football team to the battleground of Gettysburg. Having inherited a fractured and divided squad, Coach Boone implores the players to “take a lesson from the dead. If we don’t come together, right now on this hallowed ground, …

Job Titles Aren’t That Important

Are companies creating their own skills gap? While much of the skills deficit in the U.S. is fueled by a sheer lack of high skill labor for in-demand occupations, a recent CareerBuilder study of more than 2,000 companies suggests that employers may unwittingly be playing a part. Half of hiring …

What to Do When You’ve Made Someone Angry

I was running late. My wife Eleanor and I had agreed to meet at the restaurant at seven o’clock and it was already half past. I had a good excuse in the form of a client meeting that ran over and I wasted no time getting to the dinner as fast as possible.<p>When I arrived at the restaurant, I …

How to Tell a Story with Data

An excellent visualization, according to Edward Tufte, expresses “complex ideas communicated with clarity, precision and efficiency.” I would add that an excellent visualization also tells a story through the graphical depiction of statistical information. As I discussed in an earlier post, …