Guilherme D'Agostini

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Five Reasons Your Boss Was Right To Shut Down Your Innovation Lab

Innovation labs are all the rage these days. Most companies have one, are thinking about creating one or have had employees pushing management to start one. There are several innovation labs being launched monthly to great media fanfare. To name a few examples from last month (August 2016); Paypal …

Innovation

Fewer Than Half Of Employees Know If They're Doing A Good Job

Around nine out of ten managers have avoided giving constructive feedback to their employees for fear of the employees reacting poorly. Well, is it any wonder that an employee would react badly to getting constructive feedback when less than half of them know if they’re doing a good job? If you …

Leadership

IBM Watson: Rethinking global finance

WIRED examines how banking, insurance and trading institutions – and their customers – can benefit from cognitive computing.<p>-<p><i>Click here for more</i> …

Inside the 'brain' of IBM Watson: how 'cognitive computing' is poised to change your life

During the British summer, conversations about sport become almost ubiquitous. This year, however, one participant in those conversations was very …

Cognitive Technology: What It Is And Why Marketers Should Care

At IBM’s recent Amplify conference, there was a heavy focus around cognitive technologies, an emerging area that integrates data mining, pattern recognition and natural language processing to mimic the way the human brain works. To better understand what it is and why CMOs should care, I consulted …

Cognitive Computing

The Leadership Behaviors That Make or Break a Global Team

We’re all familiar with the promise of global operations. It’s not just about accessing big new markets—the bigger payoff, most people agree, comes from expanding the firm’s talent pool and bringing together a diversity of perspectives that will combine to make the firm more productive and …

​4G networks in US doing better, but still lag, study finds

After backsliding somewhat last year in the United States, 4G mobile networks are spreading farther and performing better in 2015.<p>That's according to a new report from OpenSignal, which gathers data from its 11 million users to chart mobile networks around the world. In its February 2014 report, …

Telecoms

Why IBM Gives Top Employees a Month to Do Service Abroad

“Eight out of 10 participants in the Corporate Service Corps program say it significantly increases the likelihood of them completing their career at IBM,” Stanley Litow, VP of Corporate Citizenship & Corporate Affairs, told us.<p>Recognizing that corporate responsibility can offer a company a …

The Trouble With Design Thinking

In a new book, Fahrenheit 212’s Mark Payne chides companies for their approach to design thinking–and suggests a different approach.<p>In a new book out this week, Fahrenheit 212 cofounder Mark Payne exposes the perils of design thinking. This user-centered approach to solving problems has been …

Sprint offers 30-day money-back guarantee to prove its network is fixed

Sprint says it's on the comeback trail. And it's putting its money where its mouth is with a new 30-day money-back guarantee if consumers try its service.<p>CHICAGO -- Sprint is so confident that the hard work it's put in over the past couple of years to improve its network is bearing fruit that it's …

Customer loyalty the next battleground for carriers

Nearly half of current feature phone owners could switch carriers in the next 12 months, and Sprint appears to be in jeopardy of losing a large number of customers.<p>Customer loyalty -- or the lack thereof -- might prove to be an issue for US carriers in the next year, according to new data from …

Sprint Shakes Up Sales, Marketing Teams

Sprint Corp. is reshuffling its sales and marketing departments in its first major personnel moves since being acquired by SoftBank Corp. earlier …