grimtraveller

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Egon Schiele

The retail revolution is customer-led, and no one knows where it is heading

The idea that the most successful businesses are those which simply deliver what people want is misplaced. As Henry Ford said: “If I had asked people what they wanted, they would have said faster horses.”<p>This mantra was often repeated by Steve Jobs as he oversaw a golden period of innovation at …

Customers

A New iOS 7 Concept Includes A New Take On Widgets, Addition Of Mission Control And More

The official launch of iOS 7 is still a few months away. In the meantime, we’re left with iOS 7 concepts. Case in point is a new one recently …

13 ways for retailers to deal with the threat of showrooming

<b>Showrooming, whether retailers like it or not, is here to stay. In fact, as smartphone usage grows, it's only going to increase.</b><p>Naturally, as …

Macy's, Others Turn Stores Into Online Fulfillment Centers

A number of major retail chains are now expanding their capacity to fulfill online orders from stores, essentially turning their hundreds of retail locations into local distributions centers. The benefits include faster delivery of merchandise and the leveraging of existing store personnel.<p>In …

When Presenting Your Data, Get to the Point Fast

Projecting your data on slides puts you at an immediate disadvantage: When you’re giving a presentation, people can’t pull the numbers in for a closer look or take as much time to examine them as they can with a report or a white paper. That’s why you need to direct their attention. What do you …

Change Management Is Bigger Than Leadership

If an organization needs to undergo significant change, that’s a leadership issue, right? Old dogs will learn new tricks when the lead dog — or ape, or penguin, depending on the management fable of the moment — shows them off. Leaders need to craft compelling elevator speeches, relentlessly deliver …

From Click to Brick: Ecommerce Redefines In-Store Retail

What's old is new again for some ecommerce retailers.<p>After bowing to the realization that customers often like to see items in person before buying, …

eCommerce