Keystone HDC

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KHDC 047 -15 More Ways to How to Make Your Hospitality Property Memorable

Want to stand out from your competition? Here are 15 ways you can make your hospitality property memorable.<p>Welcome to another addition of hospitality …

KHDC 046 - 25 Ways to Make Your Hospitality Property Memorable

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>What can you do to go the extra step, to make your …

KHDC 043 - How Negative Reviews are Good for Business

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>I don’t care what a business you’re in – if you’re …

KHDC 042 - How to Ask For Hospitality Property Referrals

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>How should you ask for your hospitality property …

KHDC 041 - How to Get Non-Stop Referrals

How can you earn non-stop referrals from your guests? By Wowing your guests.<p>Welcome to another addition of hospitality property school.<p>Today, I’m …

KHDC 040 - Is Your Restaurant Meeting its Potential?

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Does your hospitality properties have a great hotel …

KHDC 039 - How to Make Your Hospitality Property Accessible

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Hospitality properties need to know all the required …

KHDC 038 - How to Become Your Own Guest

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>How can you become a successful hospitality property …

KHDC 037 - How Does Your Hospitality Property Compare?

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Have you ever wondered about what hotel amenities your …

KHDC 036 - How to Make Surveys Work for You

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p><i>“Why do we need surveys, I know what my guests like.”</i> A …

KHDC 035 - How to Cheat at Newsletters and Get Away with It

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Many hospitality properties are using newsletters as an …

KHDC 034 – 31 Insane (But True) Customer Giveaways

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Do you like getting extra free stuff like a …

KHDC 033 - What is the difference between Pinterest Instagram?

They are visual-sharing social networking sites where you can upload photos and images for other people to see. What is the difference between …

KHDC 032 - How to Get the Best from LinkedIn

Why should you create a LinkedIn page? To post updates, including what makes your hospitality property unique & to attract followers.<p>Welcome to …

KHDC 019 - 6 Proven Techniques to WOW Your Guests

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p><b>Successful hospitality properties WOW their guests.</b> …

Keystone HDC

By |<p>Most hospitality property employees are millennials & you might have seen they think, work & respond differently. Welcome to another edition of …

KHDC 017 - The Secret of Firing an Employee

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p><b>Unproductive or poor employees can be a detriment to</b> …

KHDC 011 - Employee Training Programs

A good hospitality property trainer will have to understand the material and what’s expected of the employees in their new position.<p>Welcome to …

KHDC 002 - Do I Need a Mission Statement for My Hospitality Property?

Podcast (hospitality-property-school): Play in new window | Download |<p>Subscribe: Android | RSS<p>Should independent hotel, inn, bed & breakfasts and …

How to Research Your Blog Articles - Keystone HDC

I last posted an article called the “Write About Things You Know Nothing About & Be an Authority”. That was just the beginning.<p>It was about how to …

Write About Things You Know Nothing About Be An Authority

How to attract guests to your property by highlighting the best of what you & your region have to offer using a blog, and sound like an …

Hospitality Properties are Facing Major Challenges - Keystone HDC

As a property owner/manager in the hospitality industry, you know that your business is susceptible to many unexpected changes like political …

How to Give Your Organizational Structure a JumpStart

I have heard this same story may times.<p>The idea of starting your own Independent Hotel or Bed & Breakfast had been on your mind for a long time. …

How to Open a Hotel Training Course - Keystone HDC

<i>Do you imagine leaving your current job with the romantic idea of operating your own Inn or Hotel?</i><p><i>Do you feel you would need Hotel Training?</i><p><i>Do you</i> …

How to Start a Bed and Breakfast - Keystone HDC

<b>Have you thought of opening a Bed & Breakfast?</b><p><b>Do you know what you need to operate a Bed & Breakfast?</b><p><b>You might be thinking;</b><p>“I live in a nice house, …

Photography and Your Hospitality Property - Part II

This post is the second of a two-part series.<p>In the last post, I asked you to use your imagination and book a hotel room.<p>You visit an online booking …

Photography and Your Hospitality Property - Keystone HDC

For this post I want you to start by using your imagination. Imagine you have a few days to yourself and you want to get away, to a hotel or bed & …

The Most Important Aspect of Successfully Operating a Hospitality Property - Keystone HDC

Do you own an Independent Hotel, Bed & Breakfast, Inns, Resort, Cottages, etc?<p>Do you feel like you’re giving your guests the best experience possible?<p>…

Rules of Social Media Marketing - Keystone HDC

Okay, this is true. I once heard a hotel operator say “I don’t need to use social media. My vacancy light on my sign works perfectly.” So what are …

Staff Training for your Hotel - Keystone HDC

<b>Is a staff training a priority in your organization?</b><p><b>Do you have a training procedure in place for new staff?</b><p><b>Do you offer on-going training for your</b> …