In the mid-’90s, Amazon.com launched as an online bookseller. Today, it’s arguably the largest e-commerce company in the world, offering everything from home goods and pet supplies to food and clothing,
The best managers know they’re supposed to give the people they lead challenging assignments to keep them interested and engaged. But what do you do when someone you manage gets to the top of their learning
Are you looking to invest in a new CRM system and you’re concerned about whether or not it’s worth it? Or maybe you’re struggling with the one you already have. Don’t worry – your concerns are justified.
If your customer retention strategy relies on “buying” loyalty with rewards, rebates, or discounts, it is coming at a high cost. And these days, it could also mean that you’re giving up something priceless: