georgblumThe State of Customer Service & Customer Experience (CX) in 2024 [Data]HubSpot - Pamela BumpIt's never been more important — or more difficult — to build a great customer experience. Over the past few years, I’ve seen service teams pivot …
georgblumServiceNow CEO: "We're in a sustained demand environment"verified_publisherZDNET - Stephanie CondonAfter delivering solid Q4 results, ServiceNow CEO Bill McDermott explains to ZDNet how the company will continue landing big deals ServiceNow on …
georgblumAutomate the customer service experience for flight reservations using Amazon LexJaya Prakash Kommu, Sandeep SrinivasanAs air travel starts to pick up in many parts of the world, digitization continues to transform the aviation industry. Airlines are working to reduce …
georgblumFront introduces customer-centric features with deeper CRM integrationverified_publisherTechCrunch - Romain DilletCustomer communication platform Front is holding an event today to introduce three new features. These new features focus on showing you more information about your customers right from Front’s user interface. If you’re not familiar with Front, the company started as a shared email inbox product so …
georgblumDialer CRM Integration - 10 Ways to Boost Your Salescrmdialer.com - CRMDialerCustomer resource management tools have seen an enormous surge in adoption thanks to their ability to streamline and enhance every customer-facing …
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