Gilberto Charpentier

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Nine Phrases Smart People Never Use In Conversation

We’ve all said things that people interpreted much differently than we thought they would. These seemingly benign comments lead to the awful feeling …

7 Strategies for How to Avoid Burnout at Work

Whether you're an employee or a manager, learn how to avoid burnout at work with these tips.<p><i>by</i><p><i>By Amanda Zantal-Wiener</i><p>Doesn't it seem like we don't go …

Humble Leaders Get More Commitment

<b>Those leaders who are more critical of their own leadership style than their employees are, have greatest success, according to new research.</b><p><b>The</b> …

Working from home can save you thousands of dollars every year

From an employer’s perspective, remote work makes a lot of sense: it means less money spent on office space, access to a talent pool less restricted by location, and possibly even higher employee productivity.<p>But it’s not just employers who benefit financially from remote work. Employees also save …

Ten Signs You're Underpaid -- And Ten Signs You're Not

Dear Liz,<p>I know I have a good job because whenever we have a job opening available in my department, we get flooded with resumes. (Of course, the people who apply for our open positions don’t know what the job pays — because my employer doesn’t include the starting salary information in their job …

Career Development

How to Be Friends with Someone Who Works for You

Working as a senior executive can be a lonely job. You have to deliver tough messages. You can’t always be transparent about your own challenges. And you must keep key decisions confidential until the timing is right.<p>There’s no way to escape the necessary burdens of authority. And, from time to …

11 Ways To Be A Bad Boss, And 5 Ways To Become A Better One

Almost half of Americans say they’ve worked for a mean boss. One-fifth of Americans find their workplace hostile or threatening, and <i>more</i> than half say they work under “unpleasant” conditions.<p>And those numbers don’t include those afraid to speak up.<p>These days, more attention is being focused on “bad …

Steve Wynn

Are You An Excellent Leader Or An Amazingly Excellent Leader?

“I hadn’t realized how entrenched I was in so many time-wasting habits until Ann Latham made them transparent. It’s almost embarrassing,” said Jim Goodwin, CEO of CHD.<p>Just a few days ago, I talked with another client who told me that after working with me, he can’t <i>not</i> see the lack of clarity …

Leadership

Five Signs You're Working For A Truly Great Manager

The role of management has changed quite a bit over the past few years. Few people realize it, but the role of management was originally created to maintain the status quo and enforce rules and protocols. Managers were supposed to push employees and extract everything they could from them. …

Leadership

9 habits of unsuccessful people

<b>• Nobody's perfect — most of us have picked up a bad habit or two at some point.</b><p><b>• Most of the time, a bad habit won't wreck your whole life.</b><p><b>• Still, it's probably best to avoid these success-sabotaging tendencies.</b><p>Bad habits may not seem like a big deal on their own, but sometimes they can seriously …

How to Ask Your Boss for Time to Learn New Things

We all want to learn and grow. Improving our skills and being exposed to new ideas not only makes us better at our jobs but makes us happier and more engaged at work. But with a full-time job, it can be tough to find the time and resources to dedicate to personal development. Some people, like me, …

The 5 Leadership Skills You Need to Get to the Next Level | Inc.com

Congratulations! You've built a business, and the vision that was just a blank piece of paper now becomes a real live breathing entity that generates revenue and profit.<p>Your business is growing like crazy. Is growth good? Generally speaking, growth is good, but growth can also be a huge …

Team Building

How to Assign Responsibility for the Customer Experience - A Practical Idea

In two recent articles I suggested that:<p>While customer experience initiatives seem to be in high demand, they aren’t fully implemented nearly as …

5 Habits That Change Managers Into Great Leaders | Inc.com

The debate about the difference between a manager and leader has been settled. Without question there is a difference, in both definition and behavior.<p>Just to ensure we are on the same page, here are my favorite definitions of both in action form:<p><b>Management:</b> The manipulation of others for your own …

Leadership

How Can You Tell Someone Has Horrible Leadership Skills? This New Study Just Revealed the Top 10 'Bad Boss' Behaviors | Inc.com

So what's your bad bosshorror story? You <i>know</i> you have one. Bad boss behaviors that lead to horrific employee disengagement and turnover are rampant, and study upon study has confirmed this epidemic. The most recent example is via an employee survey conducted by BambooHR.<p>They asked more than 1,000 …

Top 10

Number One Habit You Need To Develop To Become A Great Leader | Inc.com

If you want to be a great leader then you need to have great leadership qualities such as authenticity, integrity, humility, etc., and you need to deliver.<p>At the end of the day, great leadership is all about getting results.<p>That doesn't mean the <i>end justifies the means</i>, but it does mean that if you …

Motivation

4 phrases that you should never say at work if you want people to trust you

A friend of mine was recently telling me about her new job. “I like it, except my boss is hard to read,” she said. “I wish she’d just come out and …

How Mentally Strong People Deal With Snarky Comments

A well-timed witty comment among friends is good humor. But passive-aggressive comments that mask anger lurking just beneath the surface constitute snark.<p>Sometimes, snarky comments involve backhanded compliments like, “You look good for someone your age.” Snark also includes cynical comments like, …

Self-help

A counterintelligence expert says there are 4 types of people — and you can't earn someone's trust without knowing theirs

At some point during his career with the FBI, Robin Dreeke abandoned the "golden rule" — the old adage that you should treat others as you would like to be treated.<p>He replaced it with another guideline, this one from author and speaker Tony Alessandra, called the "platinum rule": Treat others as …

Millennials Perceive 'Good Leadership' Differently Than Everyone Else--and They're Right | Inc.com

I was recently working with the CEO of a large technology firm in Boston who, over dinner, began venting about his employees. He told me that many of them felt entitled, were lazy, and expected rapid advancement.<p>"Let me guess," I said after listening to his complaints for ten minutes. "You're …

How to Manage Someone Who Thinks Everything Is Urgent

We’ve all been in situations in which we couldn’t wait for a slow-moving or overly cautious employee to take action. But at the other extreme, some employees have such a deep need to get things resolved that they move too quickly, or too intensely, and make a mess. They may make a bad deal just to …

Good Leaders Are Good Learners

Although organizations spend more than $24 billion annually on leadership development, many leaders who have attended leadership programs struggle to implement what they’ve learned. It’s not because the programs are bad but because leadership is best learned from experience.<p>Still, simply being an …

7 Must-Have Traits You Want in Your Future Leaders | Inc.com

Recent research has proven that we're experiencing a drastic leadership shortage on a global scale. Eight-five percent of companies have reported an urgent need to develop employees with leadership potential.<p>This is alarming because, as more boomers retire and Millennials move into management …

Emotional Intelligence

5 signs of a bad workplace

It's not always easy to spot a bad workplace before you take a job, but it should become evident pretty quickly once you are on board.<p>That unfortunately means that you'll only realize your mistake after you have made it -- but all is not lost.<p>Think of a job in a bad workplace as a means to an end. …

7 Things You Should Promise to Never Do as a Leader | Inc.com

Promises are essentially verbal contracts we make with each other or with ourselves. If you've broken a promise, you've broken one of these contracts (and even though that may not stand up in the court of law, it will definitely stand up in the court of friends, family and acquaintances).<p>Because I …

Leadership

Introducing 'The B Zone' -- The Efficiency Gap Between Manufacturing And Leadership

If your organization is at all on top of things, your production line is lean and mean. The processes used to produce and deliver value for which customers are willing to pay are well-defined and reliable. You measure productivity in widgets per hour and expect 99.9% uptime and nearly zero defects. …

Budgeting

Want to Develop Your Employees? Don't Miss These 8 Teachable Moments | Inc.com

Our greatest responsibility as a leader is to help others become better versions of themselves (our second greatest is to appoint someone to run the March Madness brackets for the office pool).<p>Great leaders are always on the lookout for opportunities to ply this trade, alert for tell-tale teachable …

5 Lessons From a Former Navy SEAL That Will Change the Way You View Leadership Forever | Inc.com

During the height of the Iraq War, thousands of US Navy SEALs lead some of the toughest and most dangerous missions across insurgent-held cities in Iraq and Afghanistan. Jocko Willink is a former Navy SEAL commander who saw extensive combat action during the Battle of Ramadi, leading SEAL Team …

Military

Five Skills You’ll Rarely See In Job Postings (But Definitely Need)

Employers are terrible at saying what’s actually needed to succeed in a given role, but these soft skills usually are.<p>The skills you need to land an in-demand job right now might not be so different from the ones that will keep you employable in the future.<p>As ZipRecruiter cofounder and CEO Ian …