fumi shingo

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As Dell Buyout Vote Approaches, Scenarios Emerge, and They’re Not Pretty

Executives at Dell are beginning to make contingency plans for one possibility they now think likely — that the $24.4 billion buyout plan proposed by …

IT

Q&A With Zappos Labs on the Future of Shopping

Back in March, <i>Mashable</i> featured a story about a Midwestern entrepreneur, who is working on setting up his own shoe business on a mobile truck. That …

Crate & Barrel 3D mobile app amplifies shopping experience | Retail Dive

The app was created in collaboration with NedSense Loft, a technology design firm and developed in partnership with Branding Brand. The iPad app is …

Groceries Could Be Amazon's Next Killer App — If It Can Solve the Math

This week, Amazon announced the expansion of its experiment in grocery delivery to Los Angeles. The bigger news, however, was the unveiling of a new …

The Rise of Mobile Customers and How to Reach Them

The numbers are staggering. The smart phone is changing the way Customers interact with most organizations in the way they get information from …

The Mobile Shopping Life Cycle

Mobile is turning “path to purchase” on its head. One of the most time-honored marketing concepts, that notion that a customer takes a predictable journey toward a sales transaction (in its earliest definition, starting with <i>attention</i> to a product, then moving to <i>interest</i> in it, then <i>desire</i> for it, …

Why the Mall Will Never Die

Today's teens have literally never known life without the modern web. Yet they still prefer brick and mortar shopping.<p>Exploring the psychology of the digital marketplace<p>By most accounts, the commercial Internet was born in 1995 -- the same year as today's high school seniors. That makes this Taylor …

Smart Phones and Tablets are Redefining Retail

It’s easy to predict that with the explosive growth of people buying smart phones and tablets, we’re going to see mobility have an increasing and …

Starbucks Says Mobile Payments Now Account for 10% of All Purchases

Troy Alstead, Starbucks’ chief financial officer and chief accounting officer, dropped a mobile bombshell at the Jefferies Global Consumer Conference …

FinTech

Kate Spade Opens 24hr Shoppable Store Windows

Available to Premium &<br>Purple Members<p>PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by …

How Millennials Are Changing The Face Of Retail Shopping

Millennials, also known as Generation Y, are not your parents’ generation; they do things differently and in a big way. Millennials also happen to be …

eCommerce

Who are the Millennial shoppers? And what do they really want?

Introduction<p>Myth #1: It’s all about online shopping<p>Myth #2: Loyalty is lost<p>Myth #3: Social networks<p>Social media adoption<p>Becoming …

eCommerce

With 50 Billion Apple Apps Downloaded, All I Got Was This Poster

Apple is celebrating the fifth anniversary of the App Store. I know this because the company sent a poster, as it sometimes does on …

Apps