Frank Segers

823 Flips | 12 Magazines | 2 Following | 64 Followers | @fsegers | Keep up with Frank Segers on Flipboard, a place to see the stories, photos, and updates that matter to you. Flipboard creates a personalized magazine full of everything, from world news to life’s great moments. Download Flipboard for free and search for “Frank Segers”

Veranderen is verankeren

Verandering moet gedragen worden door de mensen. Houding, gedrag en de kwaliteit van de samenwerking zijn bepalend. Wat te doen? Aanpak en …

3 Ways to Be the CEO of Your Own Life

CEOs have to pay attention to all aspects of their businesses, and being the CEO of your life is no different. You need to evaluate all facets of …

Leadership

This Morning Routine Will Save You 20+ Hours a Week

The traditional 9-5 workday is poorly structured for high productivity.<p>The traditional 9-5 workday is poorly structured for high productivity. Perhaps when most work was physical labor, but not in the knowledge working world we now live in.<p>Although this may be obvious based on people's mediocre …

Time Management

Four principles for leading company-wide transformation

We love change – as long as the change is made by others and we don’t have to change ourselves.<p>Ask an audience the following questions: “Who believes …

15 Change Management Mistakes You're Probably Making

It’s often been said that change is the only constant in life. Trite though it may be, this adage rings true, especially in the business world. Markets, technologies and customer preferences are always shifting and evolving, and these factors can have a significant impact on internal operations.<p>As …

The Cost of Fear in Organisational Change

Key Takeaways<p>We are all attracted to change, while simultaneously perceiving it as a threat<p>We try to overcome the fear brought about by change …

4 Tactics to Create Organizational Change That Sticks

To do what you've never done, you'll need to think in ways you've never thought.<p>The hardest part of managing change is not convincing people that it's necessary or even getting the ball rolling. It's ensuring change sticks and sustaining the required behavioral shifts after implementation.<p>No matter …

B2B Customer Journey Mapping: Examples from b2b markets

This paper introduces customer journey mapping (CJM) in the context of customer experience management. It looks at what it is, why we should do it …

Customer Experience

The Balanced Scorecard—Measures that Drive Performance

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give …

Digital FIT Rate - the first chapter of our ongoing Digitalization story

<i>Disclaimers first: When I say "I", I mean "we", and "we" is meant by our small team that works in the Digital Factory Division of Siemens. More about</i> …

Siemens

Top 10 scientific papers on lean

I call for bringing science back into the lean movement. Most writings on lean are anecdotal success stories or opinion pieces written by the ones …

Toyota Kata

Our videos are not just bland “talking PowerPoints” – but professionally-produced studio-based courses with experienced lean and six sigma …

Six Sigma

How Can You Set Performance Targets That Work?

<b>“Aim for the moon. If you miss, you may hit a star.”</b> A famous quote by self-help business guru W. Clement Stone. It says a lot about why targets are …

Battery storage: The next disruptive technology in the power sector

Low-cost storage could transform the power landscape. The implications are profound.<p><b>Storage prices are dropping</b> much faster than anyone expected, due …

The many Flavors of the PDCA

In my last posts I explained the PDCA (Plan, Do, Check, Act), common mistakes, and its history. However, there is a whole fruit stand of additional …

Continuous process improvement: make it business as usual without the revolution

<b>As competitors and market expectations keep moving ahead, standing still as a business means you’ll be in danger of being left behind. The focus for</b> …

Become a blockchain expert in 1,384 words

And it's going to fundamentally change how businesses operate.<p>Make no mistake… this revolution is <i>at least</i> as significant as the one brought about by the Internet. It will disrupt every single business on the face of the earth.<p>That's why it's vital that you learn to understand this technology. It …

Bitcoin

Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Data science is becoming a reality for change management, and although it may not have arrived yet, it is time for organizations to get ready. The companies best positioned to change in the next decade will be the ones that set themselves up well now, by collecting the right kind of data and …

Statistics Spotlight: Time for Lean Six Sigma 2.0?

STATISTICS SPOTLIGHT<p>Time for Lean Six Sigma 2.0?<p>Quality improvement must adopt a new paradigm to respond to today’s challenges<p>by Ron Snee and Roger …

Jim Womack on what is holding lean thinking back

<b>WOMACK’S YOKOTEN – On October 10, 1990 the book that introduced lean thinking to the world was published. Twenty-five years after Machine, one of the</b> …

Do You Have a Capacity Problem or Flow Problem?

"Sometimes it’s hard to pinpoint the exact root cause of a problem," writes Adam Hillsamer of Arnett Hospital in Indiana, "especially when one is …

Doing Lean Versus Becoming Lean

We live in a world where organizations address opportunities for improvement by rolling out programs. These programs are defined, deployed, and …

Project Management

How to Identify the Distribution of Your Data using Minitab

5 Of The Sectors Blockchain Is Currently Disrupting

It's so much more than the bitcoin.<p>Blockchain has been everywhere lately - and it's so much more than a few bitcoins.<p>It seems that everywhere you turn in the tech industry, someone is talking about the promise of blockchain technology and how it's going to change the world. Well, I'm here to tell …

How the Design Thinking Process Helps Prevent IT Project Failures

How can IT leaders prevent IT project failures and ensure their teams build applications that fully realize the expected benefits? One approach that …

Designing for Blockchain

<i>What will the much-hyped technology mean for developers, creatives, and UX designers?</i><p>Blockchain has arrived — not just in the technological sense, …

The 10 Statistical Techniques Data Scientists Need to Master

This was a basic run-down of some basic statistical techniques that can help a data science program manager and or executive have a better …

Blockchain (& AI) Will Rewire Whole Industries

Everyone’s obsessed with blockchain – and for good reason. Blockchain is a technology that can solve some of the most vexing technological, professional and personal problems we face. But despite the elegance, complexity and security of the technology, the transactions blockchain will enable, and …

Blockchain

7 Best Practices for Communicating During Change

Why is it after almost every project is complete, the most common suggestion for future initiatives is, “we need to communicate better?” …

Communicate

How to Lead Employees Through Times of Change at Work

Change is the only constant at work, but that doesn't make it an easy experience for employees.<p>I can remember everything about the moment I got laid off from my job at the Coffee Bean & Tea Leaf: "Unfortunately, your job has been eliminated," the person delivering the news told me.<p>What I can't …